Property Manager Resume Example
Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 300 units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Intelligent Property Manager with background overseeing all operational aspects of condos and private owned homes. Expert at building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations.
- Maintenance knowledge
- Affordable housing programs knowledge
- AMSI
- Property tours and inspections
- Tenant and eviction laws
- Building operations
- Customer service-focused
- Financial budgeting and reporting
- Budgeting
- Property management
- Entrepreneurial
- Leasing and sales
- Database Management
- Marketing and advertising
- Staff Management
- Adaptable
- Exceptional oral and written communication skills
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained constant balance and accounting of property petty cash account.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed annual rent calculations using housing database software.
- Followed up on delinquent tenants and coordinated collection procedures.
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Maintained sufficient number of units market-ready at all times.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Developed, reviewed and submitted property operating and capital budgets.
- Communicated with landlord regarding building and tenant issues.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Responded to all Common Area Maintenance (CAM) inquiries.
- Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals.
- Projected planning and cost analysis to aid maintenance director in sales forecasts.
- Supervised training of maintenance personnel on procedures, material and equipment use and OSHA safety regulations.
- Developed and deployed maintenance control plans to direct execution of planned preventive and predictive maintenance activities.
- Demonstrated knowledge of and adhered to building, county and state standards and regulations.
- Performed yearly tests on fire alarm and emergency generator systems and maintained records of tests results.
- Developed and designed solutions to difficult problems by managing outside contractors and remaining on call for emergencies.
- Promoted and conducted good housekeeping to maintain clean and organized work area.
- Collaborated with staff in determining company engineering, maintenance and repair priorities.
- Mentored maintenance employees by motivating and providing direction to achieve goals.
- Followed company safety standards and procedures and reported potentially hazardous problems or conditions.
- Maintained and developed preventative maintenance programs and good working relationship with operations to enforce safety programs and procedures.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept accurate records of all resident and tenant correspondence.
- Attended staff meetings and took extensive notes to share with property manager.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Escalated any major issues to property manager for immediate remediation.
- Posted policies and rules in common areas for tenant review.
- Processed security deposit refunds.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Showed apartments to potential tenants and answered questions regarding community.
- Developed policies and procedures for effective property management.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
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Resume Overview
School Attended
- Grossmont High School
Job Titles Held:
- Property Manager
- Assistant Manager/Maintenance Coordinator
- Assistant Property Manager
Degrees
- High School Diploma
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