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Property Manager Resume Example

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PROPERTY MANAGER
Professional Summary

OBJECTIVE: My objective is to become part of an organization (creative, challenging, growth-oriented) where I can reveal my professional demeanor and appearance, as well as my reliability, detail-oriented, and extremely hard-working skills. That I may serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.

Skills
  • Accounting
  • Accounts payable
  • Administrative
  • Asset management
  • Budgets
  • Budget
  • Coaching
  • Competitive
  • Counseling
  • Credit
  • Customer service
  • Direction
  • Financial
  • Forms
  • Hiring
  • Image
  • Team building
  • Managing
  • Marketing strategies
  • Marketing
  • Personnel
  • Policies
  • Pricing
  • Property management
  • Quality control
  • Repairs
  • Safety
  • Supervision
  • Supervisor
  • Lease oversight
  • Fair housing policies
  • Business processes and procedures
  • Property tours and inspections
  • Prospecting assistance
  • Sales
  • Property Management
  • Scheduling
  • Budgeting
  • Sales Goals
  • Appointment Setting
  • Prospecting Clients
  • Product Knowledge
  • Staff Management
  • Database Management
  • Leasing and sales
  • Team Building
  • Account management
  • Maintenance requests
  • Relationship building and retention
  • Training and mentoring
  • Telephone and email etiquette
  • Administrative support
  • Application verification
  • Lease writing
  • Contract Negotiation
  • Marketing and advertising
  • Payment processing
  • Property Inspections
Work History
Property Manager, 07/2017 to 06/2020
Company Name – City, State
  • Supervise all on-site staff, including hiring, training, supervision, and coaching / counseling.
  • Determine and communicate productivity standards to maximize property performance and individual success.
  • Responsible for the community budget and achievement of operational, financial and occupancy goals.
  • Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure the community is well maintained.
  • Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited.
Community Manager, 06/2016 to 07/2017
Company Name – City, State
  • Overseen all tasks relating to leasing the community.
  • Abides by and enforces the Fair Housing Laws.
  • Inspected vacant apartments after “move-outs” and prior to “move-ins”.
  • Created and implement asset management plan, budget and policies.
  • Managed the community revenue and expenses.
  • Promoted and manage resident relations, meet with residents and promptly address concerns.
  • Performed routine property inspections to ensure the community is run First Class.
  • Collection of bad debt accounts.
  • Enforced all policies and procedures.
  • Maintained a high performing, customer focused team.
  • Promoted development through training and team building.
  • Conducted business in line with Company Core Values and Mission Statement.
  • Assist the Portfolio Manager in all duties as assigned.
Property Manager, 06/2013 to 07/2016
Company Name – City, State
  • Recommended, put in place, and coordinate competitive rental rates and effective rental practices in order to maximize occupancy rates, minimize vacancy loss and minimize rental loss due to bad debt.
  • Ensured that rents are paid in a timely manner to minimize budgetary/administrative problems and take appropriate action if they are not.
  • Complied with established management policies and procedures for maximum operational efficiency.
  • Report all violations of company policy through the proper chain of command.
  • Assisted the Regional Property Manager in hiring, training, developing and managing a professional support staff as needed to ensure adequate execution of key responsibilities to present a positive image to residents.
  • Discipline and/or discharge employees if necessary.
  • Demonstrated knowledge of and complied with or enforce all building regulations, lease agreements and governmental requirements which govern the operation of assigned community.
  • Inspected grounds for cleanliness and property deterioration/damage.
  • Inform Regional Property Manager of problem areas and make recommendations as to corrective action necessary.
  • Coordinate the cleaning and preparation for rental of vacant units.
  • Request and coordinate vendor/contractor services.
  • Assign special projects as required.
  • Reviewed and approve all resident applications and lease agreements.
  • Recommend rent increases and marketing strategies.
  • Supervise activities of Maintenance Supervisor.
  • Collected and compile data as instructed by Regional Property Manager.
  • Submit recommendations involving out-of-budget expenditures to Regional Property Manager for approval.
  • Attended to resident requests, and/or emergency needs, in an expedient and cordial manner.
  • Ensure that residents are informed about safety regulations and property rules.
  • Ensure that management is aware of lease agreements and governmental regulations affecting property management.
  • Reported to a Regional Property Manager.
  • Responsibilities were determined and communicated through the Regional Property Manager.
  • The frequency of direct supervision may vary from once per week to every day, depending on the individual and situation.
  • I was responsible for the supervision of all site personnel.
  • This responsibility included assignment and review of work, assignment of special projects, and general direction as to methods, procedures and work objectives.
  • Internally, I had contact with the Regional Property Manager regarding personnel issues; and the Accounting Department concerning deposits, accounts payable, receivable, computer input and other areas that affect accuracy in the financial reports.
  • Maintained property purchases within budget guidelines.
Leasing Consultant/Property Manager, 01/2009 to 06/2013
Company Name – City, State
  • Faxed, emailed Applicants.
  • Conducted Criminal background checks and credit checks.
  • Responsible for professionally leasing rental apartments to maximize income and achieve property occupancy goals.
  • Ensured the leasing sales process were always followed correctly and ensure resident satisfaction.
  • On-site accounting function, the completion of accounting, administered reports and self-audits.
  • Completed marketing reports, applications and leases, as needed, and provide recommendations to management regarding apartment pricing.
  • Implemented outreach-marketing efforts to gain referrals from area businesses, and created and implemented customer service/resident retention plans to increase renewals leases.
  • Met with prospective Tenants to show property, explain terms of occupancy, and provide information about local areas.
  • Direct collection of monthly rental fees, deposits and payments.
  • Inspect grounds, facilities routinely to determine necessity of repairs or maintenance.
  • Plan and schedule general maintenance.
  • Negotiate leases and complete or review appropriate documents and forms.
  • Maintain records of rentals.
  • Determine and certify the eligibility of prospective tenants.
  • Prepare detailed budgets and financial.
Education
Diploma: General Studies, 06/2000
Indian River High School - City
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Resume Overview

School Attended

  • Indian River High School

Job Titles Held:

  • Property Manager
  • Community Manager
  • Leasing Consultant/Property Manager

Degrees

  • Diploma : General Studies , 06/2000

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