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property manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Positive and diligent property manager with background overseeing all operational aspects of property management. Expert at building positive tenant relationships, managing office operations and spearheading maintenance repairs. Well-versed in keeping consistent balance between tenants rights and business targets to maintain financial goals.

Skills
  • Property tours and inspections
  • Marketing and advertising
  • Accounts Receivables/Payables
  • Collections/Rent Recovery
  • Relationship building and retention
  • Financial budgeting and reporting
  • Knowledgeable in Affordable housing programs (LIHTC, Section 8, Project Based, DCA, HUD) and Fair Housing Policies
  • Experienced with new construction, Single family homes, Multi-family, Perm. Supportive housing, HOA and 55+ communities.
  • Proficient in software (i.e. Onesite, Real Page, Yardi,Rent Café, Yield-star, LRO).
Work History
Property Manager, 04/2021 - Current
Amli Residential Denver, CO,
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Prepare daily, weekly and monthly financial reports.
  • Decreased operating costs 20% by implementing cost control procedures.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Assistant Community Manager, 11/2019 - 03/2021
Sun Communities Simi Valley, CA,
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Effectively managed team of 8 employees, including maintenance and activities personnel.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collected and maintained careful records of rental payments and payment dates.
Assistant Community Manager/Leasing Specialist, 07/2016 - 11/2019
Integral Properties LLC City, STATE,
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Collected, completed and processed lease applications.
  • Liaised with diverse community agencies to serve as client advocate and provide continuity of care.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Collaborated with local Union Mission, Homeless Authority and Housing Authority of Savannah to maintain %100 of occupancy goals.
  • Collected monthly rent and other fees, always properly recorded and tracked resident payments and information in Yardi.
Lead Sales/Key Holder, 09/2011 - 06/2016
Wet Seal LLC City, STATE,
  • Constructed cardboard and window merchandise displays, organized shelves and racks and maintained clean sales floor to promote visually appealing shopping environment.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to eight employees.
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed sales reports to identify and enhance sales performance increase by 10%, support inventory oversight and capitalize on emerging trends.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Education
Bachelor of Arts: Business Administration And Marketing Management, Expected in 05/2016
-
Maryville College - Maryville, TN
GPA:
Status -
High School Diploma: , Expected in 06/2012
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Savannah High School - Savannah, GA
GPA:
Status -
Additional Information

CAM License - currently enrolled

Ga Real Estate License

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Resume Overview

School Attended

  • Maryville College
  • Savannah High School

Job Titles Held:

  • Property Manager
  • Assistant Community Manager
  • Assistant Community Manager/Leasing Specialist
  • Lead Sales/Key Holder

Degrees

  • Bachelor of Arts
  • High School Diploma

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