LiveCareer-Resume

property manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Assistant Property Manager with vast experience in property management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and over 3 years of knowledge from Convectional, low income, section 8, LIHTC and also +55 and over apartment communities.

Skills
  • Multitasking and Prioritization
  • MS, MS WORDS, WINDOWS XP, MS EXCEL, MS OFFICE
  • YARDI, ONESITE, REAL PAGE, COMPLIANCE, LIHTC, ID ME
  • ADVANCED KNOWLEDGE OF COMPUTER SOFTWARE AND INTERNET
  • Fair Housing Mandates
  • Knowledge of Leasing and Market Conditions
  • Commercial Property
  • Financial Reporting
  • Violation Resolution
  • Codes Compliance
  • Monthly Fee and Payment Collection
  • Grounds and Facility Inspection
  • Decision Making
  • Vacancy Marketing
Experience
Property Manager, 04/2023 - Current
Holland Residental Vancouver, WA,
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Updated tenant and unit information to keep current in housing database.
Assistant Property Manager, 02/2019 - 05/2023
Brookfield Properties - Office Mountain View, CA,
  • Conducted tours of vacancies with prospective tenants.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Checked rental eligibility by following company's verification process.
  • Handled resident complaints and expedited maintenance requests.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Updated tenant and unit information to keep current in housing database.
  • Explained policies and procedures to tenants and enforced rules.
  • Escalated critical issues to property manager to promote immediate resolution.
Assistant Property Manager, 06/2022 - 04/2023
Brookfield Properties - Office Reston, VA,
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Checked rental eligibility by following company's verification process.
  • Handled resident complaints and expedited maintenance requests.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Updated tenant and unit information to keep current in housing database.
  • Escalated critical issues to property manager to promote immediate resolution.
  • Explained policies and procedures to tenants and enforced rules.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Conducted tours of vacancies with prospective tenants.
  • Handled security deposit refunds.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
Assistant Property Manager, 06/2021 - 06/2022
Brookfield Properties - Office New York, NY,
  • Conducted tours of vacancies with prospective tenants.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Developed and managed highly skilled on-site staff through recruitment, training and motivation.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Checked rental eligibility by following company's verification process.
  • Handled resident complaints and expedited maintenance requests.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Updated tenant and unit information to keep current in housing database.
  • Handled security deposit refunds.
  • Explained policies and procedures to tenants and enforced rules.
  • Oversaw budgeting process for assigned properties.
  • Escalated critical issues to property manager to promote immediate resolution.
Education and Training
High School Diploma: , Expected in 05/2005
-
Banks County High School - Homer, GA
GPA:
Status -

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Resume Overview

School Attended

  • Banks County High School

Job Titles Held:

  • Property Manager
  • Assistant Property Manager
  • Assistant Property Manager
  • Assistant Property Manager

Degrees

  • High School Diploma

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