property manager resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Well-qualified Property Manager PMIC with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dedicated to Property Management with a background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of 204 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.
Skills
Administrative Leadership
Microsoft Outlook
Tenant and Owner Laws
Property Project Oversight
Work History
Property Manager, 02/2018 to Current Fairfield Residential Llc – San Diego, CA,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Responsible of managing daily operations including oversight of the Service Manager and Service Team
Primary responsibilities include managing staff performance, maintaining brand standards, marketing and leasing effectiveness, resident retention and satisfaction, management of property financials and audit compliance
Assistant Property Manager, 08/2016 to 02/2018 Cardinal Group Companies – Ithaca, NY,
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Kept accurate records of all resident and tenant correspondence.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Leasing Consultant, 11/2012 to 08/2016 Apartment Income Reit Corp. – Miami Beach, FL,
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Verified tenant incomes and other information before accepting lease applications.
Distributed and followed up on tenant renewal notices.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
HR Assistant, 06/2009 to 11/2012 East Tennessee Children's Hospital – Sevierville, TN,
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
Maintained office supplies, distributed mail, and processed invoices for payment.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Supported coordination of benefits open enrollment activities and process.
Reviewed and screened applicant resumes to identify qualified candidates.
Oversaw and managed hiring process and assisted human resources.
Education
No Degree: Psychology, Expected in to Western Michigan University - Kalamazoo, MI GPA:
C: , Expected in to Real Estate School For Success - Columbia South Carolina , GPA:
High School Diploma: , Expected in 05/1984 to Harrison High School - Colorado Springs, CO GPA:
Property Management Course: Property Management , Expected in 02/2018 to Real Estate School For Success - Columbia South Carolina , GPA:
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