Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Education
MBA: Business Management/Finance, Expected in 2018 Southern New Hampshire University - Hooksett, NH GPA:
Bachelor of Science: Psychology, Expected in 2009 Illinois State University - Normal, IL GPA:
Work History
Business Development Manager, 04/2021 to Current Cb&S Bank – Ripley, MS,
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability. Resulting in $3.5 million in sales within 6 months
Liaised between buyers and sellers of Residential properties worth over $1.5 million
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Researched and identified opportunities for account growth, account penetration and market expansion.
Performed research to uncover potential target areas, markets and industries.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Devised effective marketing, sales and other promotional initiatives.
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Branch Sales Manager, 01/2016 to 07/2019 Enterprise Holdings – City, STATE,
Developed highly energized and motivated teams that consistently achieved 98% of revenue goals
Exceeded annual sales targets by average of 20% YTD.
Increased private account book of business from 2k to 30k of monthly revenue in 3 months.
Grew market penetration and sales figures by leveraging key relationships and personally overseeing negotiations resulting in 33% revenue increase six consecutive months.
Resolved customer issues quickly to close deals and boost client satisfaction resulting in 90-100% scores on company wide client satisfaction audits.
Operations/Sales Manager, 06/2019 to 05/2020 Family Ties Inc – City, STATE,
Supported and implemented strategic initiatives surrounding sales, business operations, systems, contract renewals, customer relations and key account retention
Minimized vacancy periods, with 98% retention by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Decreased operating costs by 25% by implementing cost control procedures.
Administered operations to handle needs of more than 1200 tenants across 900 property units.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Client-Program Development, 11/2012 to 03/2016 Company Name – City, State,
Maintained relationships with internal and external stakeholders and devised strategies, initiatives and events leading to 100% partner retention.
Promoted efforts to maintain high levels of productivity revenue growth by client satisfaction, training and promoting key communication skills necessary to increase new services to existing and future consumers
Collaborated with executive team to create new strategic business referral processes to surge revenue by 35% YTD
Developed /implemented performance enhancement strategies to promote continuous client/staff improvement.
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