LiveCareer-Resume

property manager resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Versatile Community Manager with successful history of meeting occupancy and payment goals while improving community satisfaction. Deep understanding of resident preferences and business operations requirements.

Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization that appreciates talents in public relations and marketing.

Hardworking Community Manager with over 6 years of experience in property operations. Improves properties and streamlines operations for efficiency by marrying hardworking, resourceful mindset with friendly and open approach.

Multilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity.

Intelligent Accountant with strong data analysis expertise. Commended for successfully directing accounting team and maintaining timely operations in challenging environments. Results-oriented leader possessing first-rate process management skills to complete tasks within budget and on time.

Trustworthy financial professional offering demonstrated success in improving payment time frames on outstanding invoices and managing challenging/ deliquent accounts.

Skills
  • Policy administration
  • Interior renovations
  • Daily operations management
  • Tenant and eviction laws
  • Maintenance & Renovation oversight
  • Income and expense management
  • Team training
  • Payment processing
  • OneSite, OSMX, Nexxus, AppFolio & CRM
  • Multi-family property management
  • Financial budgeting and reporting
  • Conflict handling
  • Maintenance knowledge
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Marketing
  • Issue and conflict resolution
  • Planning & organizing
  • Skilled multi-tasker
  • Client relations
  • Sales development
  • Contract negotiation
  • Court appointed mediation
  • Court procedures
Education and Training
Mt San Jacinto College San Jacinto, CA Expected in 02/2019 CTEC : Taxation - GPA :
Santa Monica College Santa Monica, CA Expected in 07/2012 Associate of Arts : - GPA :
Experience
Inland Real Estate - Property Manager
Chattanooga, TN, 09/2022 - Current
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits when serving Notice to Pay or Quit.
  • Built relationships with service vendors and submitted associated billing statements.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Solicited and analyzed bids for repairs, renovation and general maintenance, then notified client of future expenses.
  • Ran rental analysis and determined competitive market increase for Lease Renewals.
  • Handled human resource concerns and established plans to handle issues consistently and efficiently.
  • Managed staff to optimize brand expansion initiative productivity.
  • Recruited and hired qualified candidates to fill open positions.
Bittorrent - Community Manager
Florence, AL, 02/2019 - 09/2022
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
  • Supervised 7 Onsite employees while training and coaching on process and procedures to develop professional growth.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Oversaw and scheduled Make Ready vacant units- up to 14 unit turns being renovated within a 3 week schedule.
  • Saved money by operating community within budget.
  • Updated resident accounts with latest personal information and recent payments.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Received Rental assistance through Covid-19. Earning over $1,534,089.00 from 2020 -2021 in delinquent rent.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Exercised direct supervision over property staff.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled company petty cash and other expenses for financial records.
  • Coded invoices and other records to maintain organized and accurate records.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Sunbelt Rentals, Inc. - Assistant Manager
Seal Beach, CA, 09/2018 - 02/2020
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Reviewed leases to guarantee proper level of service for tenants.
Charles Schwab Corporation - Senior Tax Specialist
City, State, 11/2018 - 04/2019
  • Met internal and external deadlines for tax filings, monthly accounting close and quarterly financial reporting.
  • Responded to inquiries from IRS and other tax authorities.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Generated tax returns for more complex individual, corporate and foreign tax clients.
  • Reconciled tax accounts and payments while researching issues.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Produced US and state income, gift tax and estate tax returns for individuals.
  • Communicated with federal and state tax agencies to obtain best resolution for clients.
  • Represented clients under audit before IRS to prove compliance with federal tax laws.

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Resume Overview

School Attended

  • Mt San Jacinto College
  • Santa Monica College

Job Titles Held:

  • Property Manager
  • Community Manager
  • Assistant Manager
  • Senior Tax Specialist

Degrees

  • CTEC
  • Associate of Arts

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