- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues able to be handled on-site arise. Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
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Pennrose Management – Albany, GA,
- Updated tenant and unit information to keep current in housing database.
- Conducted apartment tours for potential tenants and answered any questions.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Planned and conducted meetings on basis to enable residents to voice concerns and provide forum for issues to be addressed.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Created staff schedules in response to community needs.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Collected monthly assessments, rental fees, deposits and rental payments.
- Handled resident complaints and expedited all maintenance requests.
Pennrose Management – Allentown, PA,
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Created and updated marketing materials for department programs and properties.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Disbursed petty cash to engineering staff and property personnel.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Updated tenant and unit information to keep current in housing database.
- Created staff schedules in response to community needs.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Handled resident complaints and expedited all maintenance requests.
- Conducted annual re-examination appointments and housekeeping inspections.
- Regularly updated asset management staff regarding leasing and property status.
Mhc Equity Lifestyle Properties – Seaview, WA,
- Managed team of four front desk agents, supervising personnel in issue resolution and process.
- Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals.
- Mentored all new employees, demonstrating best methods for servicing clients and guests.
- Provided end-of-month audits of resort to upper management as required.
- Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
- Assisted guests at check-in, providing information on various services within the hotel.
- Prepared invoices for customers and delivered to rooms on day of check-out to reduce wait times at front desk.
- Answered all calls to assist with customer questions and concerns.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Improved operations by working with team members and customers to find workable solutions.
- Improved profit margins by streamlining operations and workflow.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Created new programs that resulted in increasing productivity and customer satisfaction.
Waterson - Louisville, KY,
Ockland City University - Oakland City, IN,
- Implemented new rent collection procedures, increasing rental income.
- Consistently maintained high customer satisfaction ratings.
- Promoted from Assistant manager to Property Manager, in less than 12-months
- Developed relationships with new clients and typically exceeded sales goals by 90%
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Resume Overview
School Attended
- Waterson
- Ockland City University
Job Titles Held:
- Property Manager
- Property Manager
- Resort Manager
Degrees
- Medical Assistant
- MBA
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