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Property Manager Resume Example

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PROPERTY MANAGER
Professional Summary

Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Skills
  • Maintenance knowledge
  • City and county regulations
  • Affordable housing programs knowledge
  • Customer service-focused
  • Leasing and sales
  • Staff Management
  • Financial budgeting and reporting
  • Tenant and eviction laws
  • Property tours and inspections
  • Knowledge of building codes
  • Adaptable
Work History
02/2016 to 04/2016
Property ManagerJTRB Properties – Martinsburg, WV
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Distributed and followed up on tenant renewal notices.
11/2014 to 01/2016
Warehouse AssociateAmazon – Sterling, VA
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Worked safely around moving machinery.
02/2012 to 04/2014
Property ManagerKelbie Group – Martinsburg, WV
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Distributed and followed up on tenant renewal notices.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Performed background checks on over 226 rental applicants.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Kept meticulous records of all correspondence between management and tenants.
02/2004 to 07/2006
Property Management AssistantDC Property Management – Martinsburg, WV
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Promptly responded to tenant complaints and concerns for over 80properties.
  • Managed maintenance and custodial staff of DC Property Management.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
Education
05/2008
Certification: Business Administration And Management
Valley College - Martinsburg - Martinsburg, WV
06/1999
High School Diploma
Maryland High School - Jessup, MD
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Resume Overview

Companies Worked For:

  • JTRB Properties
  • Amazon
  • Kelbie Group
  • DC Property Management

School Attended

  • Valley College - Martinsburg
  • Maryland High School

Job Titles Held:

  • Property Manager
  • Warehouse Associate
  • Property Management Assistant

Degrees

  • Certification : Business Administration And Management
    High School Diploma

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