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Property Leasing Manager Resume Example

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PROPERTY LEASING MANAGER
Summary
Energetic, versatile, dedicated and focused individual who excels at prioritizing, completing tasks by following through to achieve goals. Apartment Leasing Manager for the largest property in South Carolina with a proven ability to work with a diverse population with positive resident relations. Organized professional with advance customer service, financial and collection experience.
Highlights
  • Sales and marketing
  • Multi-family property leasing
  • Mortgages and loans
  • Skilled multi-tasker
  • AR/AP

  • Yardi Voyager
  • Bluemoon
  • Weblisters
  •   Microsoft Office proficiency  
  • AS400 
Experience
Property Leasing Manager 10/2014 to CurrentMonument Real Estate Service /Crossroads Apartment Homes Columbia, SC
  • Updated tenant and unit information to keep current in housing database.
  • Completed documents for outside agencies such as landlord references.
  • Created and updated marketing materials for department programs and properties.
  • Worked with the property manager to identify, develop and achieve community goals and objectives.
  • Assisted in developing marketing plans, internet ads, print ads and marketing copy        
  • Resolved resident complaints and maintained accurate records of action taken          
  • Conducted apartment tours, answered questions and highlighted selling features and benefits of the property        
Recovery Support/ Payment Services 02/2012 to 09/2015Time Warner Cable Columbia , SC
  • -Research accounts with potential prior debts and communicate with potentially fraudulent or prior debt customers -
  • Manage risk and fraud records -
  • Apply knowledge of federal,state and local regulations as well as internal policies;along with basic accounting, bookkeeping and general office procedures -
  • Answer customer inquiries while demonstrating friendliness and professionlism
Financial Service Repersentive08/2010 to 01/2013Truvista CommunationsChester , SC
  • Responsible for resolving customer complaints using knowledge of company policy to make adjustment and credit customer's accounts
  • Oversaw and assisted with installing new and collecting delinquent cable, internet, home security, land line and wireless accounts
  • Daily data entry and processing of mail payments for 6 locations totaling of 20,000 plus accounts
Senior Branch Account Executive/ Assistant Manager/Collector06/2000 to 06/2010CitigroupFort Mill, SC
  • Supervised daily clerical, customer service and collection duties including processing, approval, denial of equity, automobile, and personal loans
  • Performed credit checks, skip trace, title search, appraisals, attorney closing on as need base
  • Responsible for master cash drawer balance of all transactions performed including bills, mileage checks, daily and monthly office reports
Education
High School Diploma1994Great Falls High SchoolGret Falls , SC, United States
currently enrolled: Business/ Hospitality & Travel Tourism Strayer Columbia, SC, United States
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Resume Overview

Companies Worked For:

  • Monument Real Estate Service /Crossroads Apartment Homes
  • Time Warner Cable
  • Truvista Communations
  • Citigroup

School Attended

  • Great Falls High School
  • Strayer

Job Titles Held:

  • Property Leasing Manager
  • Recovery Support/ Payment Services
  • Financial Service Repersentive
  • Senior Branch Account Executive/ Assistant Manager/Collector

Degrees

  • High School Diploma 1994
    currently enrolled : Business/ Hospitality & Travel Tourism

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