LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Energetic, versatile, dedicated and focused individual who excels at prioritizing, completing tasks by following through to achieve goals. Apartment Leasing Manager for the largest property in South Carolina with a proven ability to work with a diverse population with positive resident relations. Organized professional with advance customer service, financial and collection experience.
Highlights
  • Sales and marketing
  • Multi-family property leasing
  • Mortgages and loans
  • Skilled multi-tasker
  • AR/AP

 

 
 
  • Yardi Voyager
  • Bluemoon
  • Weblisters
  •   Microsoft Office proficiency  
  • AS400 
Experience
09/2014 to Current Property Leasing Manager Monument Real Estate Service /Crossroads Apartment Homes | City, STATE,
  • Updated tenant and unit information to keep current in housing database.
  • Completed documents for outside agencies such as landlord references.
  • Created and updated marketing materials for department programs and properties.
  • Worked with the property manager to identify, develop and achieve community goals and objectives.
  • Assisted in developing marketing plans, internet ads, print ads and marketing copy        
  • Resolved resident complaints and maintained accurate records of action taken          
  • Conducted apartment tours, answered questions and highlighted selling features and benefits of the property          
01/2012 to 08/2015 Recovery Support/ Payment Services Time Warner Cable | City, STATE,
  • -Research accounts with potential prior debts and communicate with potentially fraudulent or prior debt customers -
  • Manage risk and fraud records -
  • Apply knowledge of federal,state and local regulations as well as internal policies;along with basic accounting, bookkeeping and general office procedures -
  • Answer customer inquiries while demonstrating friendliness and professionlism
07/2010 to 2013 Financial Service Repersentive Truvista Communations | City, STATE,
  • Responsible for resolving customer complaints using knowledge of company policy to make adjustment and credit customer's accounts
  • Oversaw and assisted with installing new and collecting delinquent cable, internet, home security, land line and wireless accounts
  • Daily data entry and processing of mail payments for 6 locations totaling of 20,000 plus accounts
05/2000 to 05/2010 Senior Branch Account Executive/ Assistant Manager/Collector Citigroup | City, STATE,
  • Supervised daily clerical, customer service and collection duties including processing, approval, denial of equity, automobile, and personal loans
  • Performed credit checks, skip trace, title search, appraisals, attorney closing on as need base
  • Responsible for master cash drawer balance of all transactions performed including bills, mileage checks, daily and monthly office reports
Education
Expected in 1994 High School Diploma | Great Falls High School, Gret Falls , SC GPA:
Expected in currently enrolled | Business/ Hospitality & Travel Tourism Strayer , Columbia, SC GPA:

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Resume Overview

School Attended

  • Great Falls High School
  • Strayer

Job Titles Held:

  • Property Leasing Manager
  • Recovery Support/ Payment Services
  • Financial Service Repersentive
  • Senior Branch Account Executive/ Assistant Manager/Collector

Degrees

  • High School Diploma
  • currently enrolled

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