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Promotional worker Resume Example

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PROMOTIONAL WORKER
Professional Summary
Capable Spa Concierge who rapidly solves problems to increase customer retention and loyalty. Spa Concierge with outstanding customer service skills and expertise in anticipating customer needs.
Skills
  • Computer-literate
  • Effective managerial techniques
  • State Board Issued Esthetic License in Alabama
  • Safety and sanitation training
  • Microsoft Office Suite proficiency
  • Subtle and effective sales skills
  • Microsoft Office Suite proficiency
  • Highly motivated
  • Fast learner
Work History
Promotional worker 01/2013 to 02/2015
Ritters Critters inc. – Hwy 90 Theodore AL
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the business.
  • Promoted different liquore brands.
  • showed great customer service to every customer.​
Solan Manager02/2009 to 12/2012
Sandless Tanning & Hair – Hwy 90 Theodore Al
  • Followed the pre-assigned opening and closing procedures for each spa station.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
Salon assistant manager04/2006 to 01/2009
Sports clips – Schillingers rd S Mobile, Al
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
  • Followed the pre-assigned opening and closing procedures for each spa station.
  • Restocked linen and laundry in all areas of the spa.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Followed through with client requests in a timely manner.
  • Entered customer demographic and preference data on salon computer database.
  • Handled guest complaints calmly and professionally.
Solan receptionist & Hair stylist07/2003 to 03/2006
Supercuts – Cottage hill & Hill crest Mobile, Al
  • Shampooed, conditioned and blow dried clients' hair.
  • Communicated all client reservations to appropriate staff.
  • Restocked linen and laundry in all areas of the spa.
  • Processed guest credit card information for salon services.
  • Drained, cleaned and filled mineral tubs for guests after each use.
  • Directed telephone calls to appropriate departmental personnel.
  • Maintained the front desk workstation by keeping it clean and free of personal items.
  • Cleaned spa according to Alabama safety and sanitary regulations.
  • Managed all front desk tasks, including the maintenance of client records and lab data.
  • Remained polite when speaking with difficult guests on the phone.
Education
Certificate & License: Cosmetology2010Bishop state- Dauphin island pkwy Mobile, Al
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Resume Overview

Companies Worked For:

  • Ritters Critters inc.
  • Sandless Tanning & Hair
  • Sports clips
  • Supercuts

School Attended

  • Bishop state

Job Titles Held:

  • Promotional worker
  • Solan Manager
  • Salon assistant manager
  • Solan receptionist & Hair stylist

Degrees

  • Certificate & License : Cosmetology 2010

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