To obtain a challenging and rewarding position allowing me to utilize my professional and educational backgrounds and communication, leadership, and organizational skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Proficient Project Specialist with strong construction background and specialized experience in residential properties. Familiar with related codes and standards and successful in keeping work in line with regulations. Expert in managing contracts, paperwork and timelines.
Skills
Staff Training and Mentoring
Building Codes and Regulations
Deadline Management
Interdepartmental Partnerships
Documentation and Reporting
Quality Assurance
Verbal and Written Communication
Detail Oriented
Team Collaboration
Performance Monitoring
Project Management
Resource Allocation
Agile Methodologies
Team Leadership
Work Planning and Prioritization
Complex Problem Solving
Budget Control
Vendor Selection
Cost Analysis
Customer Relationship Management
Staff Management
Documentation and Reporting Capabilities
Coordinated Project Operations
Site Inspections
Relationship Building
Conflict Resolution
Project Management Software
Phone and Email Etiquette
Microsoft Office
Creative Thinking
Deadline Driven
Microsoft Office Suite, Microsoft Outlook, strong verbal and written
Communication skills, able to maintain a professional demeanor in high stress situations, strong team
Attitude, outstanding leadership abilities, excellent time management and prioritization skills, detail
Oriented, excellent customer service skills, blueprint and specification interpretation, cost-estimating,
Interior and exterior finishes, construction product knowledge, carpentry/ framing knowledge,
Construction installations
Experience
02/2013 to Current
Project SpecialistIron Mountain – Colorado Springs, CO,
Conduct in home estimates for exterior installations with Lowe’s contractors (siding, windows, roofing, decks, doors, fencing, HVAC, attic insulation, gutters, sheds, playsets, & home generators)
Measure & prepared bids through Lowe’s estimating program for installation projects
Create proposals for clients and follow up with contracts
Attend job site visits on projects in progress
Build & maintain relationships with clients and installers
Created PSE training questionnaire for store associates to better inform them of the PSE program and goals
Inform store associates of PSE position through emails including current sales outcomes, future sales goals, sales outcome of top lead providers
Train new hires and store associates on the PSE program, how to generate qualified leads using Lowes “SMART” selling model, and how to use the PSE systems to input leads
Exceeded sales target goal for 2021 as well as margin requirements
Manage anywhere from 5-45 clients in my sales pipeline at any given date from initial touch to signed contract
Gain knowledge in areas of the Installed sales, SOS, In-Store Pro Service, EPP, and Credit
Increase sales from $280,000 to $850,000+
Develop relationships with PSE colleagues as well as store associates and management
Continue extensive product training with Lowe’s vendors
Train and manage administrative assistance of the PSE program responsibilities
10/2009 to 02/2013
EstimatorCrh – Fishers, NY,
Interpreted blueprints to place bids to include products and labor while working under strict
deadlines on commercial projects specializing in Architectural Millwork
Managed projects with general contractors, sub-contractors, and architects once a bid
proposal has been accepted
Communicated with shop foreman regarding execution of contracts
Visited project site to pre-qualify or conduct field verifications
Worked with colleagues to complete shop drawings and change orders within a project
Attended bid openings to represent Kay Dee Company and network with general contractors
Managed budget and project timeline to ensure company stays within contracted pricing
Reviewed and sign contracts on behalf of Kay Dee Company
09/2006 to 10/2009
Team Leader/Sales SpecialistAleut Support Services Llc - Main – Washington, DC,
Assisted customers with home improvement needs and special-order sales
Prepared estimate bids for installations
Tracked inventory and sales within the department
Provided product knowledge for junior sales associates
Attended job site visits on projects in progress
Followed up with customer satisfaction by providing in home service during installation
05/2004 to 01/2005
LaborerMike Potts Construction – City, STATE,
Assisted with the construction of custom residential homes
Set forms for concrete and finished concrete work
Framed and roofed homes
Finished interior and exterior of homes
Education and Training
Expected in 05/2006 to to
Bachelor of Science Degree: Industrial Technology, Construction Management Wayne State College - , GPA:
Expected in 06/2003 to to
Associates Degree: Business, Business Management/Marketing Southeast
Community College - , GPA:
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