project manager team leader resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Results-focused, highly driven, PMP and DASM certified Project Manager with over 5 years in the project management field. Proven strength in leadership, multi-tasking, communication, and attention to detail. A proactive team leader with strengths in managing deliverables, collaboration, and mentoring. Adept at managing multiple high visibility projects to promote exceptional customer service and influence positive outcomes.
Skills
Planning and coordination
Business operations
Customer service
Project organization
Team management
Problem resolution
Communications
Process improvement
Leadership
Conflict resolution
Working collaboratively
Product Management
Experience
Project Manager Team Leader, 11/2021 - Current Fedex – New Haven, IN,
Collaborate with fellow team members in order to maintain project quality and integrity.
Monitor and provide updates on project manager backlogs to ensure level loading is adequate throughout the territory.
Assist the Senior Project Manager and Director of Project Management in revenue forecasting, OTI metrics, and project milestones.
Review resumes and participate in interviews for open positions within the territory.
Provide onboarding assistance and mentoring of new project managers that join the South Central Team.
All project manager positions as listed below.
Project Manager, 02/2019 - 11/2021 Labur Professional Staffing – North Billerica, MA,
Align project specifications, schedules, and phase deliverables across all teams, members, and external parties to conform with user needs and client requirements.
Currently lead numerous project teams concurrently for CT, MRI, X-ray, and various other types of medical device projects.
Spearhead smooth transition of projects from pre-development to design and construction phases by implementing Six Sigma and JIT processes and overseeing achievement of milestones.
Outline work plans, assessed resources, and determined timelines for projects.
Proactively maximize customer satisfaction through effective operational management in accordance with all quality standards and customer requirements.
Consistently interact with clients to provide timely and relevant status updates.
Mitigate production issue risks by identifying potential problems and taking effective action.
Routinely update and distribute weekly schedules.
Oversee labor and crew management, project milestone completion, and quality of work performed.
Consistently hold teams accountable for optimal performance through proactive communication and risk mitigation.
Day to day use of project management software tools such as Salesforce, Taskray, Gantt charts, Autocad and Magicplan.
Extensive use and knowledge of Microsoft office, outlook, teams, excel.
Administrative organization tools using OneNote, Concur, and ADP.
Field Support Representative, 05/2016 - 02/2019 Reyes Holdings – Mankato, MN,
Maintained extensive knowledge of installation and troubleshooting of digital radiography systems.
Established and nurtured positive customer relationships within my designated territory.
Continued education on IDEXX products, software releases etc.
Experience with working on hardware such as computers, servers, routers, x-ray generators, ultrasound equipment, and more.
Disciplined time management and balancing my workload.
Was responsible for maintaining busy schedule, flexibility with extensive air and car travel, and maintained expenses on Corporate credit card while traveling.
Maintained a relationship and established networks with other areas of IDEXX such as the Line of Business, Sales, and Marketing teams.
Continuously improved myself and increased my value as an IDEXX employee by delivering superior customer service and a strong work ethic.
Proficient in the use of Microsoft products such as Office, Powerpoint, Outlook, Excel, Word, and OneNote.
Daily use and proficiency in Sales-force, ADP, Concur, and Workday.
Oncology Technician, 10/2014 - 05/2016 Moffitt Cancer Center – Tampa, FL,
Patient intake and discharges.
Blood draws (jugular, cephalic, saphenous) and running all lab work.
Interpreted results and manual platelet counts.
Performed fine needle aspirates and reading cytology under the microscope.
Calculated drug doses and administered medications (IV, SQ, IM, PO).
Placed IV catheters (cephalic, medial saphenous, lateral saphenous).
Administered IV and PO chemotherapy.
Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Education and Training
Certification: DASM (Disciplined Agile Scrum Master), Expected in 04/2022 - Project Management Institute - , GPA: Status -
MBA: Masters of Business Administration (In Progress), Expected in - University of St. Thomas - Houston, TX GPA: Status -
Certification: PMP (Project Management Professional), Expected in - Project Management Institute - Online, GPA: Status -
Bachelor of Arts: , Expected in - Lamar University - Beaumont, TX GPA: Status -
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