Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Fifteen years of public sector management experience with strength in daily operations management, workflow improvements, customer service and administration of vital business projects and processes. Demonstrated excellence in consensus building, team building, and public relations with collaborative programs and projects.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
04/2018 to 09/2020
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implemented corrective actions.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Worked closely with administrative personnel to maintain optimum levels of communication to effectively and efficiently complete projects ACCOMPLISHMENTS:.
  • Successfully co-wrote FY18" Stop School Violence & Mental Health training" grant to the Bureau of Justice Assistance in the amount of $187K.
  • Successfully co-wrote FY18 "Stop School Violence ~ Technology & Equipment" COPS grant in the amount of $306K.
  • Served as grant administrator for Georgia Department of Education "School Safety Grant" in the amount of $267K Fiscal management.
  • Successfully improved overall financial reporting by streamlining control processes and reporting structures.
  • Reviewed operating budgets periodically to analyze trends affecting budget needs.
  • Successfully prepared annual budgets to include salary savings and projected modifications Program operations.
  • Successfully supported Chief of Campus Police with 90% completion of 5-year Safety & Security Enhancement plan goals.
  • Successfully co-wrote project design, justification, and after action report for the School Safety Officers initiative.
  • The Board of Education approved $3 million dollars funding increase to hire additional campus police personnel :( 30) School Safety Officers and (25) School Resource Officers effective FY July 2018-2019.
  • Exceeded goals through effective task prioritization and great work ethic.
01/2017 to 03/2018
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Successfully submitted and obtained Motor Carrier Operating Authority Licensing issued by the US Department of Transportation.
  • Successfully submitted and obtained Unified Carrier Registration for interstate and international transport of freight.
  • Successfully assisted with negotiation of 3 major Carrier Brokerage Contract Agreements.
  • Exceeded goals through effective task prioritization and great work ethic.
03/2016 to 12/2016
PROJECT MANAGER Calvary Missionary Baptist Church City, STATE,
  • Developed and initiated projects, managed costs, and monitored performance.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Modified and directed project plans to meet organizational needs.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Achieved project deadlines by coordinating with contractors to manage performance ACCOMPLISHMENTS.
  • Negotiated 36K sole source vendor contract for church parking lot according to design plan specification.
  • Assisted with negotiations between City of Richmond Hill regarding 18K water and sewer connection fees.
  • Managed construction completion timeline within 90 days of amended contractual agreement.
04/2013 to 12/2014
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Expected in 05/2008
Master of Public Administration: Government Administration
Columbus State University - Columbus, GA
Expected in 05/1990
Bachelor of Science: Criminal Justice
University of South Carolina - , SC
  • Served as interim Administrative Services Director.
  • Budget: Assisted with $68 million annual budget preparation; collected and prepared performance measure data information, and created City Council budget presentation PowerPoint.
  • Assisted with creating and developing the Police Bureau's five-year Strategic Plan document.
  • Grants Management: Served as Police Bureau Administrator.
  • FY2014 HEAT Grant in the amount of $363K.
  • Highway Safety prevention initiative to stop speeding, distracting/impaired driving while reducing fatalities.
  • FY 2014 Byrne Grant in the amount of $94K to purchase police ballistic vest.
  • Coordinated departmental ballistic vest accountability in efforts of recording expirations and immediate purchase needs.
  • Created spreadsheet accountability for 500+ police officers.
  • Training and Professional Development:.
  • Facilitated professional development and continuing education partnership with the University of Phoenix for specialized training modules.
  • Coordinated mandatory training for "Mid-Level Managers" who were newly promoted.
  • Over 60 managers received training.
  • DIRECTOR - SAVANNAH IMPACT PROGRAM (SIP) 01/2012 to 04/2013 City Of Savannah ~ Police Department, Savannah, Georgia.
  • Provided ongoing direction and leadership for program operations.
  • Oversaw team of 22 personnel (sworn police-10, civilian-12) focused on adult, juvenile and reentry services.
  • Managed 1.2 million dollar operating budget.
  • Addressed and resolved technical, financial and operational concerns by working with team members.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Savannah Impact -Work Ventures OJT Program.
  • Oversaw two full-time, six temporary labor, and 50 OJT participants.
  • Managed $256k operating budget and $500, Developed Efforts to Outcome (ETO) case management software from ground up, laying out framework and defining roles.
  • SAVANNAH IMPACT PROGRAM ADMINISTRATOR 08/2005 to 01/2012 City Of Savannah -Police Department (SIP), Savannah, GA.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Managed four employees who facilitated and coordinated program services.
  • ACCOMPLISHMENTS Grants: Successfully co-wrote and managed grants.
  • FY2006 Children Youth Coordinating Council (CYCC) $50K.
  • FY2008 Workforce Investment Act (WIA) $69K -Employment/Training.
  • FY2009 Workforce Investment Act (WIA) $88K - Employment/Training.
  • FY2009 Economic Stimulus Grant (ARRA) $175K - Summer Employment.
  • FY2009 Economic Stimulus Grant (ARRA) $225K - Juvenile Officers.
  • FY2009 BJA "SMART Policing" Grant $300K - Specialized Supervision.
  • FY2009 BJA "Second Chance Act" Grant $750K - Re-entry Employment/Support Services (Georgia Department of Corrections - Lead Agency total $1.5 million award).
  • FY2010 Workforce Investment Act (WIA) $129K - Employment/Training.
  • FY2011 Workforce Investment Act (WIA) $138K - Employment/Training.
Certified Police Officer, Savannah Police Department 2006 Certified Correctional Officer, Georgia Department of Corrections 2002 Certified Parole Officer, State Board of Pardons and Paroles 1995 Certified Police Officer, Savannah Police Department 2006 Certified Correctional Officer, Georgia Department of Corrections 2002 Certified Parole Officer, State Board of Pardons and Paroles 1995 . Page | 4 Jessica Claire - Resume

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  • University of South Carolina

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