Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Tech-savvy Project Manager well-versed in all aspects of project management from inception to completion. Excels in recruitment and talent acquisition, as well as process re-engineering and improvement.
  • Management & Leadership
  • 10+ years of exceptional leadership in both functional, and project management roles.
  • Software Development
  • Proficient in C#.NET, ASP.NET, VB.NET & .NET Framework technology, SQL Server, SSIS, T-SQL.
  • Process Improvement
  • Significant experience in establishing processes in alignment with PMBOK best-practices
Saved Nextel $75M in engineering and regulatory fees by improving licensing process and designing and building a custom software system which automated 90% of the process.. Recipient of the Sprint Nextel Circle of Excellence Award in 2009.
10/2014 to Present
Project Management team leader Icon Salisbury, NC,
  • Leader of software project management team for AOEM segment, providing oversight and direction to all projects managed by team, ensuring project activities are in compliance with internal SOPs and PMBOK best practices.
  • Chosen from cadre of segment PM leadership to manage global efforts develop and implement y new PM policies, processes, and procedures as part of a process improvement initiative, and eventual establishment of a PMO.
  • Established Lessons Learned, Risk Management, and Time Management policies, processes, and procedures for segment to align project activities with PMBOK best practices.
  • Performed detailed assessment of segment project practices to detect gaps in existing processes and identify missing KPIs needed for accurate project performance assessments.
  • Using historic data, derived missing KPIs, and established policy and procedures requiring their use for all resource planning and optimization activities within segment, resulting in considerable forecasting accuracy improvements and increases in resource utilization efficiency.
  • Conducted analysis of industry benchmarking data using various different sets of constraints to determine level of marketplace competitiveness, and likelihood of achieving strategic objectives.
  • Under own initiative, designed, built, tested, and implemented in C# plug-in for MS Project, which streamlines scheduling and tracking processes for segment projects.
  • The tool has eliminated human error through automation, and reducing daily PM effort from hours to less than a minute.
  • Interview and hire new associates, conduct quarterly and annual performance evaluations of direct reports, and determine optimum salary adjustments within budgetary constraints, mentor, coach, and train engineers and other staff on project management principles and best-practices.
10/2012 to 10/2014
Senior Project Manager Black Butte Ranch Sisters, OR,
  • Successfully managed numerous complex projects with cross-functional teams in the development of navitainment software.
  • Developed and implemented project management processes within technology teams which significantly increased the on-time delivery and quality of their components.
  • Conducted in-depth analysis of historic data, identified gaps in key project management metrics, and provided robust data which significantly increased resource planning accuracy and increased on time deliverable rate, and contributed to increases in quality.
05/2003 to 10/2012
Manager Ibm Corporation Dallas, TX,
  • Managed a small group consisting of 8 employees supporting the general counsel and corporate security functions within the Legal/Regulatory compliance department.
  • Group provided support through "soup-to-nuts", full lifecycle development of custom software tools, one of which was once credited as saving organization approximately $70M in engineering costs and regulatory fees.
  • This role involved both functional management of the team, as well as significant hands on coding in C# for the front-end implementation, and T-SQL for the development of back-end systems in SQL Server consisting of complex stored procedures and SSIS packages.
  • Provided risk assessment and identification which resulted in the cancellation of enterprise-wide initiative, saving the organization more than $2M in potential damages.
  • Acted as liaison between corporate counsel and IT personnel regarding select enterprise-wide technical projects.
08/1996 to 05/2003
Senior software engineer Nextel Communications, Inc City, STATE,
  • Acted as technical lead in the development of custom software applications, including GIS and data analysis support for strategic, governmental, and regulatory projects.
Expected in
Master of Science: Engineering Management
University of Kansas - ,
Expected in
Bachelor of Science: Civil Engineering
George Mason University - Fairfax, VA
Expected in
Army NG, 3-116th, 29th ID - Fort Belvoir, VA
Honorable Discharge, 2003
.NET, VB.NET, C#.NET, ASP.NET, Army, automation, benchmarking, coach, data analysis, delivery, direction, engineering management, forecasting, functional, GIS, Leadership, Legal, Regulatory compliance, mentor, C#, MS Project, enterprise, optimization, personnel, policies, processes, Process Improvement, coding, project management, quality, risk assessment, Risk Management, scheduling, Software Development, SQL Server, strategic, Time Management, T-SQL

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School Attended

  • University of Kansas
  • George Mason University
  • Army NG, 3-116th, 29th ID

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