Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated and experienced professional with over five years of experience helping juveniles and adults with psychological, emotional and intellectual deficits grow and transform their lives. Experienced in developing and fostering positive and influential relationships with at-risk and troubled youth, providing them with helpful mentoring and guidance. A commitment to integrity, safety, and the mental and physical health of clients.

  • Emergency Management
  • Crisis Intervention Training
  • Crime Prevention Methods
  • CCTV Surveillance
  • Staff Management
  • Security Guard License
  • Investigation documentation
  • First aid
  • Coordinating site operations
  • Facility operations
  • Training and Development
  • Documentation expertise: Clear oral/written communication
  • Project Management, Case management
  • Organizational skills
  • Conflict resolution techniques
  • Differentiated instruction, and behavior modification
  • Public Speaking
Work History
Project Leader/Workshop Host, 05/2018 to Current
Lindamood-Bell Learning ProcessesCity, STATE,
  • Managed team meetings and discussed project's goals and objectives.
  • Observed progress of each project, examined risks and coordinated contingency plans.
  • Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
  • Developed top-notch written and verbal communication skills from working with various personalities across multiple disciplines to enhance collaboration and reach collective targets.
  • Inspired and coached team members.
  • Delivered effective presentations outlining research validated instructional methods.
  • Resolved client problems, improved operations and provided exceptional client support.
  • Supported students and individuals with varying issues, liaising between participants, families and program executives about needs.
  • Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Planned and facilitated workshops in accordance with research data, employing varied methods to maximize attendance.
  • Collaborated with clients, and staff to identify areas in need of improvement and implement solutions.
  • Advocated for program participants, outlining cases and needs to program executives.
Security Receptionist/Command Center Operator, 06/2012 to Current
Allied Barton SecurityCity, STATE,
  • Strong moral and ethical standards of decision making
  • Independent work habits
  • Correspondence with tenants and guest using multiple hardware and software systems.
  • Conducted security audits to identify vulnerabilities.
  • Recommend improvements in security systems and procedures.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for officer debriefing meetings.
  • ∙ Monitoring surveillance and security systems ∙
  • Working directly with emergency and safety agencies.
Operations Assistant/Consultant, 01/2017 to 08/2018
Lindamood-Bell Learning ProcessesCity, STATE,
  • To implement client plans ∙ Complex calendaring and scheduling for employees and clients ∙ Manage accounts receivable: invoices, payments, and bank deposits.
  • Complete accurate bi-weekly payroll ∙ Communicate with corporate departments regarding center or corporate requests.
  • Organize screening and interviewing of potential employees ∙ Schedule and maintain appointments for the Center Director and Associate Center Director.
  • Organize and carry out details for marketing events.
  • Prepared and proofread reports detailing operations activities.
  • Managed and maintained file system covering expenses, reports and support documentation.
Instructional Mentor/Trainer, 03/2016 to 05/2017
Lindamood Bell Learning ProcessesCity, STATE,
  • Implement positive-reinforcement strategies that maximize learning and engagement.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Gathered and organized supplementary material to support structured lessons.
  • Recognized and tapped talented staff to fill key positions and maximize productivity.
  • Assessed student needs to develop effective by design training plans.
  • Tracked attendance and progress against goals for each client.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed and recorded videos for use in later courses or by remote learners.
  • Monitored participant workflow and behaviors throughout training process.
  • Educated clients on at-home methods to reach and maintain goals, crafting plans for long-term success.
  • Developed individualized plans to help clients reach goals within predetermined timelines.
Bachelors of Science: Psychology, Sociology, Expected in 2016
University of North Carolina - Charlotte, N.C
Associates Degree: Liberal Arts, Expected in 2012
Central Piedmont Community College - Charlotte, NC
Diploma: , Expected in 2003
Tarboro High School - Tarboro, NC

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Resume Overview

School Attended

  • University of North Carolina
  • Central Piedmont Community College
  • Tarboro High School

Job Titles Held:

  • Project Leader/Workshop Host
  • Security Receptionist/Command Center Operator
  • Operations Assistant/Consultant
  • Instructional Mentor/Trainer


  • Bachelors of Science
  • Associates Degree
  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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