Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Dedicated and experienced professional with over five years of experience helping juveniles and adults with psychological, emotional and intellectual deficits grow and transform their lives. Experienced in developing and fostering positive and influential relationships with at-risk and troubled youth, providing them with helpful mentoring and guidance. A commitment to integrity, safety, and the mental and physical health of clients.
Skills
Emergency Management
Crisis Intervention Training
Crime Prevention Methods
CCTV Surveillance
Staff Management
Security Guard License
Investigation documentation
First aid
Coordinating site operations
Facility operations
Training and Development
Documentation expertise: Clear oral/written communication
Project Management, Case management
Organizational skills
Conflict resolution techniques
Differentiated instruction, and behavior modification
Public Speaking
Work History
Project Leader/Workshop Host, 05/2018 to Current Lindamood-Bell Learning Processes – City, STATE,
Managed team meetings and discussed project's goals and objectives.
Observed progress of each project, examined risks and coordinated contingency plans.
Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
Developed top-notch written and verbal communication skills from working with various personalities across multiple disciplines to enhance collaboration and reach collective targets.
Inspired and coached team members.
Delivered effective presentations outlining research validated instructional methods.
Resolved client problems, improved operations and provided exceptional client support.
Supported students and individuals with varying issues, liaising between participants, families and program executives about needs.
Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Planned and facilitated workshops in accordance with research data, employing varied methods to maximize attendance.
Collaborated with clients, and staff to identify areas in need of improvement and implement solutions.
Advocated for program participants, outlining cases and needs to program executives.
Security Receptionist/Command Center Operator, 06/2012 to Current Allied Barton Security – City, STATE,
Strong moral and ethical standards of decision making
Independent work habits
Correspondence with tenants and guest using multiple hardware and software systems.
Conducted security audits to identify vulnerabilities.
Recommend improvements in security systems and procedures.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications and information for officer debriefing meetings.
∙ Monitoring surveillance and security systems ∙
Working directly with emergency and safety agencies.
Operations Assistant/Consultant, 01/2017 to 08/2018 Lindamood-Bell Learning Processes – City, STATE,
To implement client plans ∙ Complex calendaring and scheduling for employees and clients ∙ Manage accounts receivable: invoices, payments, and bank deposits.
Complete accurate bi-weekly payroll ∙ Communicate with corporate departments regarding center or corporate requests.
Organize screening and interviewing of potential employees ∙ Schedule and maintain appointments for the Center Director and Associate Center Director.
Organize and carry out details for marketing events.
Prepared and proofread reports detailing operations activities.
Managed and maintained file system covering expenses, reports and support documentation.
Instructional Mentor/Trainer, 03/2016 to 05/2017 Lindamood Bell Learning Processes – City, STATE,
Implement positive-reinforcement strategies that maximize learning and engagement.
Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Gathered and organized supplementary material to support structured lessons.
Recognized and tapped talented staff to fill key positions and maximize productivity.
Assessed student needs to develop effective by design training plans.
Tracked attendance and progress against goals for each client.
Scheduled and taught in class and online courses to increase learning opportunities.
Mentored new hires, resulting in stronger staff development and increased productivity.
Developed and recorded videos for use in later courses or by remote learners.
Monitored participant workflow and behaviors throughout training process.
Educated clients on at-home methods to reach and maintain goals, crafting plans for long-term success.
Developed individualized plans to help clients reach goals within predetermined timelines.
Education
Bachelors of Science: Psychology, Sociology, Expected in 2016 University of North Carolina - Charlotte, N.C GPA:
Associates Degree: Liberal Arts, Expected in 2012 Central Piedmont Community College - Charlotte, NC GPA:
Diploma: , Expected in 2003 Tarboro High School - Tarboro, NC GPA:
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