Client Relationship Manager with expertise in planning, designing, marketing, customer acquisition and retention. Specializes in Complex Problem Resolution, getting both sides of passionate thinking to come together to solve a common challenge and initiates conversation between team members to further smooth over any dialog challenges. Focuses on Interpersonal Relationships between co-workers and clients alike.
I became sick in 2000 and subsequently missed both 9th and 10th grade. I was given the option to graduate through the GED program at age 16, and I was told at the time of receiving my GED that I had one of the highest scores in the State.
I currently run an indie studio with my best friend, and have been involved in gaming since 1999. I love meeting people from all over the world and picking their brain about what they like and don't like about not only the current era of gaming, but where they've come from and where they'd like to see gaming go. It gives a lot of insight not only into the individuals but also what expectations are from potential players. To those ends, I once ran a 300 member gaming community for three years that taught me so much about myself, and other people to boot. We implemented many systems that allowed us to remain at the top of whatever games we ventured into, and these systems translated to real world opportunities.
One that comes to mind is the requirement that all members communicate over VOIP, or voice chat. By making this a requirement, people who may have been shy, or ESL, were allowed to come out of their shells and become more confident in themselves. In particular, a good friend of mine credited his experience with that system as to the reason he was able to get a job as a Night Manager at Marriott, with his interviewer remarking that my friend's English was better than his own. Someone else recently contacted me after a few years and credited my leadership style (unbeknownst to me) at the time to helping them figure out what they wanted to do in college, as they are currently studying to be an educator that incorporates outdoor activities.
I enjoy little changes and nuances that eventually may pay off for someone in the future. After all, we are all teachers.
The second gap in my resume explained in my cover letter, is the reason I am looking for either virtual or near-remote work. My in-person availability is limited, but my hours are flexible through 24 hours and I can adjust my sleep schedule accordingly.
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