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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth and success.
Highlights
  • Performance tracking and evaluation
  • Business process re-engineering
  • Strategic planning
  •  P&L management
  • Cost reduction and containment
  • Contract management
  • Decisive leader
  • Employee engagement
Accomplishments
Developed and implemented strategic plan to obtain the highest recorded business unit profit margin in APS Energy Services history. Spearheaded and managed Gila River Indian Community housing project that garnered praise and attention from the top ranks of Salt River Project and GRIC Council respectively.
Experience
08/2014 to Current
Project Leader Honda LA, State,
  • Manages complex strategic business projects ranging from residential to municipality designs.
  • Internal and external customer point of contact for overall project management.
  • Interfaces and advises customers and contractors regarding electric distribution and transmission services Evaluates, analyzes, and implements productivity tools, including hardware, software, and training.
  • Develops and leads team to achieve departmental and corporate goals Reviews electrical designs for completeness, accuracy, and quality Prepare cost estimates and performs project management on complex projects and key customer accounts.
  • Conceptualize and formulate various budget and management enhancements within department.
  • Manage the Gila River Indian Community's Homeowner Building Team key customer account.
03/2012 to 08/2014
Senior Project Manager Mace Los Angeles, CA,
  • Directed the activities of architects, engineers, designers, technicians, and contractors responsible for designing, constructing, and modifying support facilities.
  • Provided technical and procedural advice to architects, engineers, designers, technicians, and contracts to ensure successful completion of projects with minimal charges.
  • Problem solving and decision making to improve project outcomes Maintained and checked for consistent standards and specifications to ensure that project activities are performed consistently within SRP's standards and specifications.
  • Managed the procurement and award of consultant, equipment, and construction contracts Strategic and proactive planning to ensure budget and project success Developed and administered project manpower programs to utilize external and internal resources in the best interest of SRP while meeting project assignment objectives.
03/2009 to 03/2012
Operations & Maintenance Manager Buckner International Longview, TX,
  • Full P&L and operational responsibilities for 20MM annual plant operation
  • Managed three mission critical central plants Safely delivered reliable sole source product and superior customer service to marquee customers
  • Formulated monthly operational strategies to consistently reduce $5 MM annual electricity expense and increased equipment reliability and efficiency
  • Conducted routine performance and efficiency audits, which consistently improved reliability and overall profit margin(s)
  • Strategic planning and product positioning of contract services
  • Directed and supervised the use of schedules, procedures, and standards for improved economy, reliability, and safety of plant operation and maintenance
  • Effective in problem solving, directing repairs with long-term perspective balanced with cost-efficiency
  • Responsible for hire/discipline/termination, and general staff-related decisions.
01/2008 to 03/2009
Facility Manager Buckner International Beaumont, TX,
  • Managed 1.5 million square feet of Class A properties Senior liaison between owner and property management group.
  • Assured appropriate G & E assets were applied to each property.
  • Performance and productivity improvement across all managed sites to exceed customer expectations and corporate goals Ensured that appropriate disciplines and auditing procedures existed and in accordance with company and operating standards.
  • Assisted in design specifications, negotiation, and implementation of all vendor contracts and capital projects.
  • Administered programs that effectively measured customer satisfaction with internal / external clients and vendors.
  • Developed and administered property operating plan and budget for one and half million square feet of class A properties Formulated and implemented fiscal, short & long term operating and capital budgets in conjunction with Microsoft RE&F.
02/2007 to 01/2008
Facility Manager Jones Lange Lasalle Inc. Colorado Springs, CO,
  • Prepared and managed departmental, operational, and capital budgets for medical facility
  • Instituted preventive maintenance programs(s) and rehabilitated physical environment to obtain JCAHOs Environment of Care's highest score
  • Controlled and supervised multiple contractors and continuous facility improvements (lighting, plumbing, HVAC, electrical)
  • Facility Safety Officer and the chairman of monthly departmental and annual corporate safety meetings
  • Implemented change management and strategic planning of existing and future facility needs
  • Planned and directed development and implementation of departmental policies, programs, and procedures
  • Organized projects, assigns tasks, provide guidance, and evaluate outcomes of the departments responsibilities
  • Responsible for hire/discipline/termination, and general staff-related decisions
2005 to 02/2007
Operations & Maintenance Manager Centric Consulting Tampa, FL,
  • Full P&L and operational responsibilities
  • Recruited, assembled, and managed operations and maintenance team for ASU main campus CHP Plant
  • Managed and coordinated all commissioning activities
  • Secured and signed multiple service and performance contracts within ASU facilities and real estate departments
  • Formulated, tested, and implemented equipment operational procedures for initial generation / thermal plants
  • Featured in published case study for ASU's research projects requiring reliable power
  • Strategic planning and product positioning of contract services
  • Conducted routine performance and efficiency audits, which consistently improved reliability and overall profit margin(s)
  • Developed, prepared, and managed O&M and capital budgets
  • Effective in problem solving, directing repairs with long-term perspective balanced with cost-efficiency; enjoyed troubleshooting in collaboration with personnel
  • Responsible for hire/discipline/termination, and general staff-related decisions.
2001 to 2005
Senior Operating Engineer APS Energy Services City, STATE,
  • Operated and managed 3K tons of mechanical cooling and 36K tons of thermal storage for mission critical district energy system
  • Assisted in commissioning activities and equipment maintenance program implementation
  • Oversaw, assigned, and scheduled the work of plant operators, contractors, and supplemental workforce in operation and repair of equipment
  • Responsible for regulating distribution system and maintaining customer contract temperatures
  • Managed distribution system chemical contract and budget
  • Assisted in developing and managing the long and short range plan of the department's annual workforce and budget requirements.
1999 to 2001
Project Manager Baptist Health Systems / Arrowhead Hospital City, STATE,
  • Managed various capital improvement projects
  • Improved overall plant operations by increasing equipment efficiencies and overall lifecycle
  • Prioritized maintenance activities and increased plant reliability
  • Oversaw, assigned, and scheduled work of plant operators in the repair and operation of equipment
  • Improved site safety and environment of care per JCAHO standards.
1996 to 1999
Plant Operator / Electrical Apprentice Baptist Health Systems / Phoenix Baptist Hospital City, STATE,
  • Responsible for maintaining the safe and reliable operation of chillers, cooling towers, boilers, generators and support systems
  • Trained under journeyman electrician during electrical maintenance, replacement, and new construction
  • Continuously assessed regulating distribution system and maintained designed parameters
  • Organized and administered all production and consumption records for management tracking and budget projections
  • Analyzed daily logs to determine proper operation and correction of equipment.
Education
Expected in
Master of Administration : Construction Management
Northern Arizona University - Flagstaff, AZ
GPA:
Expected in
MBA: Business Administration
Grand Canyon University - Phoenix, AZ
GPA:
Emphasis in Management  
Expected in
Bachelor of Science: Applied Management
Grand Canyon University - Phoenix, AZ
GPA:
Expected in
Electrical Technologies Diploma:
The Refrigeration School - Phoenix, AZ
GPA:
Expected in
Certified Facility Manager: International Facility Management Association (IFMA):
- ,
GPA:
Skills
auditing, boilers, budget management, budgeting, change management, coaching, consultant, contract negotiations, contracts, construction management, chillers, computers, customer satisfaction, customer service, decision making, designing, directing, electrician, energy services, equipment maintenance, facility management, financial planning, hardware, HVAC, leadership, management, mechanical, meetings, negotiating, negotiation, negotiations, new construction, organizational, personnel, plant operations, problem solving, processors, procurement, profit, program implementation, project management, property management, quality, real estate, repairs, research, safety, software, strategic planning, troubleshooting

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Resume Overview

School Attended

  • Northern Arizona University
  • Grand Canyon University
  • Grand Canyon University
  • The Refrigeration School

Job Titles Held:

  • Project Leader
  • Senior Project Manager
  • Operations & Maintenance Manager
  • Facility Manager
  • Facility Manager
  • Operations & Maintenance Manager
  • Senior Operating Engineer
  • Project Manager
  • Plant Operator / Electrical Apprentice

Degrees

  • Master of Administration
  • MBA
  • Bachelor of Science
  • Electrical Technologies Diploma
  • Certified Facility Manager: International Facility Management Association (IFMA)

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