Project Lead Scrum Master Release Train Engineer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Professional with a demonstrated history of working in the technology and financial industries. Strong Quality Assurance and DevOps professional passionate about quality, process automation and delivery life cycle optimization with extensive experience building and training new teams and helping organizations adapt Agile and DevOps practices.

Successfully championed various initiatives to transition/mature organizations from manual to automation, commercial tools to open source tools and QA automation to DevOps & CI/CD automation
Extensive experience working with culturally diverse teams located across the globe

Been a Change Agent with over 3 years of experience in leading organizations Agile Transformations from waterfall and building high performing teams.

Skilled Quality Assurance Professional ready to bring 14+ years of experience and take on challenging new role. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding time lines.

Have worked closely with the Process Owners and Process Managers across the end-to-end processes to define and implement a strategy for an effective and sustainable business quality assurance function
Been part of the Requirement gathering process with the Operations team, End Customers to understand the scope using the customer experience to design the Test scenarios to make sure there Is a proper consequence management is in place in production
As QA Lead have always worked with the team for setting up the Roadmap and technical vision strategically and tracked them periodically to evaluate the success
Worked with the various stake holders to implemented risk-based testing approach for accurate results driven by Data, Metrics and strategy worked with business owners document and the calibrate results, feedback loops and follow the protocols for Consequence management
As QA Leader have had strong customer focus obsessed with continuous quality improvement and highly committed to building a strong and high performing team thru mentoring and Training

  • Agile Project Management Skills
  • Analytical skills & Risk management
  • Strong Communication skills and Team Work
  • Planning, Leadership & Research
  • Organizational Skills & Problem-solving skills
  • Process improvement & Quality Assurance
  • Change Management
  • Building Effective Relationships and Written Communication
  • Learning, Unlearning and Mentoring Skills
  • Business Development & Strategic Thinking
  • Governance & Conflict Management
  • Presentation Skills & Preparing Reports
  • Multi Tasking & Troubleshooting
  • Business Process & Compliance
  • People Management & Performance Analysis
  • TeamWork & Calibration
Work History
Project Lead /Scrum Master /Release Train Engineer, 06/2007 to Current
NelnetFort Morgan, CO,
  • Positioned at Client site as the lead and Responsible for Test Delivery, Release /Change Management, DevOps Implementation, Business Intelligence Reporting & Dashboards development & Testing
  • Manage & oversight all QA/UAT environments, coordinate release schedule with Business, Scrum Teams & Customers
  • Managing team of 2 onsite leads and 9 offshore System team, 1 DevOps Developer and 2 BI Developers and deliver Test Deliverable & BI Solutions to Customer
    Improved process and quality via test and process automation; Increased Automation coverage to 80% from 40% and reduced Regression time from 36 hours to 7
  • Transformed the QA team in to a high performing System Team and trained the team to meet all technical and soft skills for system team
    Implemented DevOps helped Customer to reduce the Outage time from 3 hours to 45 Min for every Release
  • Implemented Continuous Integration, Continues Testing along with In sprint Automation & TDD Framework thru sustainable long term solutions
  • Worked with Architects, Developers & QA team in Implementing various BI solution for the end clients Ranging from daily Automated Reports to Dashboards
    Played Key role in Design develop Testing approach for Data Analytics testing with large data set as part of BI Solutions ranging from BO Reports to Spot fire dashboards
  • Delivered ETL Validations thru Data at Mapping level and DB Level
    Transformed waterfall teams into high performing, cross functional, Agile teams (Scrum and Kanban) and Active certifications include Certified Scrum Master and SAFe Practitioner
  • Provided the leadership by leading the all the events from PI Planning to Sprint review & have groomed 5 scrum masters
  • As release Train Engineer experience in conducting Scrum of Scrums, identifying the dependency & Integration points
  • As a Senior Lead at customer Location with Project management background was able to engage customer & represent the Organizations
  • Managing the client engagement worth $1M and participate in the Budgeting process for every Contract Renewal with the Customer to understand Customer Goals, expectations & Challenges
  • Excellent Presentation Skills with ability to create info graphic presentations and present to senior Management with in organization and Customer side
  • Excellent written communication and Critical thinking successfully transformed QA team into system team
  • Good Decision maker, Inform, keep stake holders informed helps to meet 100% SLA and delight customers
  • Have worked with the team and delivered various POC in the supply chain Platform with Block chain and Crypto platforms
  • Devised implementation plans, including cost-benefit and ROI analyses.
  • Having worked with multiple clients across UK, Singapore , had through knowledge on business process
Software Engineer, 07/2006 to 06/2007
Cello Health LimitedFlorham Park, NJ,
  • Test Lead Responsible for creating Test Plan, define Test Methodology, define entry and exit criteria, Test Design, Test Execution & Post load Validation
    Perform Reviews and Provide feedback
  • People Management, Interviewing and hiring New QA Engineers and Organizing KT Sessions
  • Created Master Test Plans and Test cases / Scenarios for assigned projects, reviewed and approved Test Plans created by cross-functional teams participated in release projects
  • Created weekly status report on QA progress for each release project using HP ALM , reported results to QA Manager and published reports on QA dashboard
    Created and Maintained RTM, Clarification logs / Query log and traced them back to test scenarios and Test cases resulting in Increased Test Coverage close to 100%
Associate Consultant , 12/2004 to 06/2006
SakSoft LimitedCity, STATE,
  • Developed and Maintained Automation Test suite using open source technology
    Designed Hybrid Automation Framework (Keyword and Data Driven) and covered 70% of functional requirements in Automation
  • Identified Test Scenarios, Review with SME for Signoff
  • Designed Test case and Test Data which could be dynamically updated for any bank
  • Been Part of Customer KT Calls, understood business requirements
    Create /Suggest Scenarios based on Functional Specification
    Perform Smoke Test, Sanity Test, Functional Testing and Regression Testing in QA and UA Environments
  • Execute automation test suite and Manual test for ever build based on requirements and publish Test summary and maintained Test Metrics for process Audits
  • Recorded and Maintained Testing Evidences in Repository for ever run
    Created and Maintained Defect trackers, Clarification logs and task trackers and conducted Triage Calls for defect Management and tracking
    Created and Maintained knowledge repository
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
Master of Science: Software Engineering , Expected in 04/2004
Periyar University - Salem,Tamil Nadu,India,

M.Sc.,[Software Engineering]-5 Years Integrated Course


• Certified ScrumMaster
• Certified SAFe Agile Practitioner

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  • Periyar University
Job Titles Held:
  • Project Lead /Scrum Master /Release Train Engineer
  • Software Engineer
  • Associate Consultant
  • Master of Science