project assistance site inspector crew lead resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Demonstrated results oriented manager and professional with FEMA disaster recovery, construction and project management assignments. Exceptional work ethic, strong entrepreneurial, leadership and communications skills. Driven by compassion, integrity, trust and an unmatched level of customer care and service.

Masters of Science with Emergency Management focus.

  • Regulatory Policy & Grant Award Operations
  • Budget/Cost controls
  • Quality Control
  • FEMA IA & PA Training
  • Team Player
  • Project Management
  • Continuous Learning
  • Independent Thinker
  • Entrepreneurial Success
Work History
Project Assistance Site Inspector Crew Lead, 08/2017 to Current
Futurity First Insurance GroupRoanoke, VA,

Tenure with the Federal Emergency Management Agency inclusive of entry position of Disaster Survivor Specialist and current role of Project Assistance Site Inspector Crew Lead.

Most Recent Deployments :

DR 4339 Puerto Rico PA Site Inspector 09/16/XXX0 - 03/31/XXX1

Supervisor Dawn Struss (228) 797-9275

DR 4420 NE PA Site Inspector Crew Lead 3/2019 - 03/XXX0

Supervisor Dawn Struss (228) 797-9275

Duties , responsibilities and accomplishments have included but not limited to the following:

Scheduled 40 -60 hour work week

  • Establish and maintain partnerships with Local, State, Federal, Native American Tribal, Private Business and eligible Non Profit organizations. Ensure all eligible recipients have equal access to services, processes and programs to which they qualify
  • Ensure interpretation of laws, policies and regulations are executed consistent with grant management eligibility/operations under the Stafford Act
  • Assisted with the preparation and distribution of reports and communications to applicants and FEMA Consolidated Resource Center (CRC)
  • Provided applicants with assistance in all areas of grant award.
  • Appointed and serve as FEMA Interpreter Field Specialist for native Creole speakers
  • Develop and implement emergency management plans, for assessment of disaster recovery planning for grant management administration and award
  • Improved quality processes for increased efficiency and effectiveness with FEMA contracts, invoices, accounts payables, time-sheets and all other matters of administrative recordkeeping
  • Secure Applicant representative's agreements to ensure all disaster related damages are reported completely and accurately. Develop and maintain a relationship of trust, respect and integrity with all applicants with a focus the highest level of customer service
  • Lead the day to day work activity and production of team of 8-10 FEMA Public Assistance Site Inspectors to include scheduling, review and approval of work product. Ensure accurate reporting of quality and quantification of Site Inspection results to include scope of work and compliance with policy, procedures, codes and regulations
  • Conducted more than one hundred (100) site inspections of roads, bridges, buildings, dams, canals, levies, power plants and public buildings. Results have met or exceeded standards
  • Completed training for FEMA Program Delivery Manager (PDMG) and Site Inspector for Public Assistance.
  • Performance rated as Exceeds Standards.
Tax Preparation Professional, 01/2015 to 04/2019
Self EmployedCity, STATE,

Developed seasonal tax business as a natural extension and line of business of an independent professional Insurance Broker:

  • Developed monthly financial statements and prepared quarterly and monthly tax returns for twenty-five (25) client businesses
  • Balanced and maintained accurate ledgers for client businesses
  • Coordinated and managed bank deposits and all aspects financial reporting for client businesses
  • Developed process to monitor accounts payable, office expenses cash receipts and other bank balances/statements
  • Annual client retention exceeded 90%
Offfice Adminstrative Assistant, 06/2015 to 08/2017
Burcop Construction ,LLCCity, STATE,
  • Presented metric reporting and account reviews to management
  • Researched community contacts for potential clients through networking, consistency and credibility
  • Established logistics policy for tracking payroll and bid pricing for all constructing and contracting jobs
  • Received guests to the office incoming calls, and messages and routed to appropiate department or person
  • Learned all aspects of construction business and applied what was learned when appropiate
Insurance Broker, 06/1999 to 07/2017
Victorious Insurance AgencyCity, STATE,

In the role of a entrepreneurial professional insurance broker of more than ten (10) years consider the following responsibilities and accomplishments:

  • Founded and developed highly sucessful all lines independent Insurance agency
  • Managed and grew business from a sole propietor with sales of $150,000 in the first year to business at it's peak in ten(10) years to eight(8) licensed agents and over $800,000 in premium sales and insurance issued
  • Managed the day to day work product of agents to ensure the highest level of customer service and sales training. Additionally guided the complete and accurate preparation of all client applications to underwriting and the delivery of approved polices to clients
  • Developed a sucessful line of business with the FEMA National Flood Insurance Program (NFIP). Educated client community on flood plain requirements to partcipate in the program. Developed and maintained a floodplain management reference library to include flood insurance study reports; flood insurance rate maps; flood boundary floodway maps; and flood hazard boundary maps
  • Manged all client records consistent with the Privacy Act. Agency has been litigation free from inception to maturity of the business
Bachelor of Science: Business Administration, Expected in
Florida Atlantic University - Boca Raton, FL
Master of Science: Emergency Management, Expected in 05/XXX0
Capella University - Minneapolis, MN
  • FEMA - DTS - Curriculum Delivery Model
  • FEMA - Public Assistance Delivery Model
  • FEMA- Management & Support Coordination
  • FEMA - 406 Mitigation
  • FEMA - Grants Portal Transparency
  • FEMA- Site Inspection Process
  • FEMA- Disaster Survivor Assistance
  • FEMA- Damage Descriptions and Dimensions
  • FEMA - Roads and Culverts
  • State of Georgia Middle School Teacher

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Resume Overview

School Attended

  • Florida Atlantic University
  • Capella University

Job Titles Held:

  • Project Assistance Site Inspector Crew Lead
  • Tax Preparation Professional
  • Offfice Adminstrative Assistant
  • Insurance Broker


  • Bachelor of Science
  • Master of Science

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