programs supervisor resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

  • Program Evaluation
  • Experience in Leadership
  • Training & Development
  • Supervision & Leadership
  • First Aid/CPR
  • Team Management
  • Conflict Resolution
  • Trauma informed care
  • Crisis Intervention
  • Management Certification
  • Team Building
  • Data Management
  • Organizational Skills
  • Planning & Organizing
  • Improvement Plan Knowledge
  • Processes and Procedures
  • Grant writing
  • Behavior management
Education and Training
University Of Phoenix Santa Teresa, NM, Expected in 04/2005 Bachelor of Science : Human Services - GPA :
Mayfield High School Las Cruces, NM, Expected in 05/1995 High School Diploma : - GPA :
  • Certified Child Forensic Interviewer
  • CPR, First Aid & AED
  • CPI and Mental Health First Aid
Arapahoe County - Programs Supervisor
Littleton, CO, 07/2022 - Current

Access & Visitation

  • Develop and refine program policies and procedures in line with state regulatory requirements
  • Conduct client intake procedures to ensure successful implementation of services
  • Prepare weekly visitation schedules for clients and staff and ensure necessary coverage
  • Assure that Monitors use proper technique during supervision of visits and exchanges
  • Assist in crisis intervention during scheduled and non-scheduled hours
  • Submit monthly case status updates and quarterly reports to the Courts.
  • Attend client/team meetings for individual treatment plan and review status
  • Point of contact for Staff, Clients, Judges, Attorneys, Therapists and Caseworkers
  • Maintain client records insuring that all documentation is timely and accurate according to agency and contract standards
  • Ensure all client documentation is accounted for and filed
  • Setting conditions (rules) for receiving services and/or suspending and terminating client services when deemed appropriate
  • Complete documentation of incident reports turned in within 24 hours of incident
  • Managed contract budgets and assuring that contract deadlines are met
  • Receive and process all client fees, and maintain appropriate and up-to-date records of client balances and payments

Family Treatment Court (Drug Court)

  • Ensure that services are provided for program participants, ensure that each participant receives appropriate services to include outpatient therapy, group therapy, and skilled based interventions.
  • Administer screenings such as GAINS, RANT, PHQ9 to determine eligibility.
  • Documentation and data entry using DIMS and EMR Bear.
  • Responsible for supervising ongoing treatment planning and implementation of treatment plans.
  • Coordinate and facilitate Treatment team meetings and staffings.
  • Provide clinical supervision to Success Coach and other FTC staff and volunteers.
  • Prepare monthly detailed invoices for treatment services, prepare audit corrective action plans.
  • Attend court on a weekly basis to provide court staff and judge with updates on treatment participation and progress.
Melmark New England - Child Forensic Interviewer/Supervisor
Charlotte, NC, 10/2021 - 07/2022
  • Provision of forensic interviews of children and developmentally delayed adults referred by law enforcement or child protective services and inter-agency coordination, completion of an extensive training program. Conducted interviews in a client-sensitive, developmentally appropriate, objective manner, using a Multi-Disciplinary Team approach
  • Receive referrals for interviews and made all appointments for interviews, coordinating schedules of the Safehouse as well as the schedules of law enforcement, CYFD (Child Protective Services) and the child's family
  • Maintained all records of interviews, including written case records and ensuring proper storage and/or chain of custody of video (DVD) of interviews. Ensured that all equipment is functioning properly for interviews
  • Prepare for and provide court testimony as required
  • review and management of the program budget and contract requirements
  • Participated in and development of networking meetings, public presentations and media announcements, and interagency trainings and staffing with agencies to include schools, law enforcement, CYFD Juvenile Justice Division and Protective Services Division
  • Participate in Advisory Board and Multi-Disciplinary Team meetings as requested by Clinical Director and related committees as assigned
Families & Youth Innovations Plus - Child & Family Victim Advocate
City, STATE, 03/2021 - 10/2021
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Attended hearings with victims to provide emotional support.
  • Provided advocacy, crisis support and case management services to child victims of abuse and neglect to their non-offending families and caregivers
  • Identified the strengths and needs of families; engage in coordinating intervention services recommended by the MDT members; work to identify any barriers
  • Help victims apply for compensation benefits, to include; identifying and notifying all potentially eligible crime victims of the availability of compensation; actively assisting all potentially eligible crime victims with application forms and procedures; obtain necessary documentation; check on claim status; and, work collaboratively with Crime Victims Reparation Commission (CVRC) to ensure timely submission of requested information
  • Participation in and development of networking meetings, public presentations and media announcements, and interagency trainings and staffing with agencies to include schools, law enforcement, Children Youth and Families Department (CYFD) Juvenile Justice Division and Protective Services Division
  • Maintain all program or client statistics according to requirements of funding sources
Las Cruces Public Schools - Long-Term Substitute Teacher
City, STATE, 10/2018 - 03/2020
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction and created lesson plans.
  • Educated students in various subjects engaged students in discussions to promote interest and drive learning.
  • Maintained rules of conduct that encouraged self-discipline and responsibility.
  • Maintained student attendance and assignment records.
  • Established and enforced rules for behavior and procedures to maintain order among students.

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Resume Overview

School Attended

  • University Of Phoenix
  • Mayfield High School

Job Titles Held:

  • Programs Supervisor
  • Child Forensic Interviewer/Supervisor
  • Child & Family Victim Advocate
  • Long-Term Substitute Teacher


  • Bachelor of Science
  • High School Diploma

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