Programprogram Assistant Receptionistassistant Receptionist resume example

• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Front desk customer service, paperwork, answering phones, interacting with customers, responding to complaints.
• Service issues and other general questions or concerns.
• Also greeting and helping customers, customer inquiries, assisted in ordering supplies, completed inventory.

Generated leads for new sales through telephone and email contact with customers.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.Assisted customers in finding out-of-stock items.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained adequate cash supply in cash drawers in multiple checkout stations.Compiled weekly monetary reports and records for store managers.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions..

Processed merchandise returns and exchanges.

Organized weekly sales reports for the sales department to track product success.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Generated leads for new sales through telephone and email contact with customers.Processed merchandise returns and exchanges.