Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.Highly enthusiastic customer service professional with 3 years client interface experience.Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Personable and responsible Cashier with years in retail and customer service. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Computed Data Reports
Generated leads for new sales through telephone and email contact with customers.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Stocked and rotated inventory regularly.Assisted customers in finding out-of-stock items.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained adequate cash supply in cash drawers in multiple checkout stations.Compiled weekly monetary reports and records for store managers.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions..
Processed merchandise returns and exchanges.
Organized weekly sales reports for the sales department to track product success.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Stocked and rotated inventory regularly.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Generated leads for new sales through telephone and email contact with customers.Processed merchandise returns and exchanges.
Student body government representative
Able to lift 45 pounds
Shipping and receiving
Professional and friendly
Careful and active listener
Strong public speaker
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