Program Training Specialist Resume Example USDA Animal And Plant Health Inspection Service

PROGRAM TRAINING SPECIALIST

Professional Summary

Clerk Typist with over 25 years of experience with Microsoft Office and data programs, including Microsoft Excel and Microsoft Access. Adept at using office equipment such as telephone, computers, laptops with two monitors, printers/scanners/fax and xerox machine.

Skills

Typing 85 wpm
Team building
Equipment: Laptop, desktop computer,
Proofreading and editing

Excellent grammar
Ability to catch errors
MS Office
Data entry

Work History

Program Training Specialist | 10/2009 to 12/2011
USDA - Animal And Plant Health Inspection Service - Riverdale, MD

Attention to detail ensured quick and accurate data input
Used Excel spreadsheet to track training courses
Word Processing (85 WPM)
Provided Virtual Learning to over 70 employees
Provided Human Resources (HR) assistant to new employees
Purchased, Shipping and Receiving Operations
Account Records Management
Scanned documents into document management system or database
Effective communication skills
Monitored and maintained equipment/software inventory
Conferred with vendors by telephone, conference call or email to provide information about training courses scheduling
Checked forms, and other material for completeness and accuracy and followed up to correct discrepancies
Documented training activities and changes to analyze program effectiveness
Monitored training costs and prepared budget to justify expenditures
Developed complete training programs and led training using expert learning techniques
Remotely work from home
Wrote standard procedures for training courses
Ensured proper tracking in newly created databases of over 70 students and instructors' attendance, scores, and overall performance
Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information
Completed administrative tasks by performing business correspondence, transcription, and data entry
Executed travel arrangements by researching and booking flights and accommodations
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Organized and updated schedules for more than five Animal and Plant Health Inspection Services (APHIS) branch chief
Created appropriate documentation for members of board and senior leadership before meetings

Program Assistant | 07/2007 to 10/2009
USDA - Animal And Plant Health Inspection Service - Riverdale, MD

Inventory management.
Remotely worked from home.
Time management.
Thorough knowledge of business English, spelling and arithmetic.
Project management.
Administrative and Technical support.
Data entry over 60 field inspection per week.
Transferred and directed phone calls, guests, and mail to correct staff members.
Compiled four for seven program leaders per week.
Set up and maintained files and records system; gathered data for record purposes; selected and disposed of obsolete files and records material.
Delivered top-notch administrative support to over 20 office staff, promoting excellence in office operations.
Offered office-wide Microsoft software support and training, including troubleshooting issues and optimizing usage.
Updated tracking system with Microsoft Excel and Microsoft Access software for monitored permits and notifications for Deputy Administrator.
Drafted agendas, recorded minutes and created several documents for several meetings.
Coordinateddaily tasks including recruitment, office upkeep and inventory maintenance.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Designed insightful and attractive Microsoft PowerPoint presentations.
Filed records with precise approach to optimize data security and easy use by program personnel.
Made copies, proofed documents, and distributed mail to provide administrative support to staff.

Program Support Assistant | 02/2002 to 07/2007
USDA - Animal And Plant Health Inspection Service - Riverdale, MD

Organized and updated schedules for five branch chiefs, typed daily reports
Maintained field inspection database by entering new and updated information as directed
Organized, updated and maintained various reports using Excel and Word
Prepared new hire on-boarding documents and HR related forms for new hire staff
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability for 10 Environmental Scientists
Assisted in gathering of program data to compose thorough monthly
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
Responded to emails and other correspondence to facilitate communication and enhance business processes
Ability to deal with public tactfully and courteously and to work harmoniously with other employees
Gathered supporting documentation for proposal/invoice processing from vendors
Prepared travel/training requests, expense claims and updated financial expenditures

Education

Strayer University - Washington, DC | Master of ScienceHuman Resource Management, 10/2014

Member of Alpha Sigma Lambda

Strayer University - Washington, DC | Bachelor of ScienceInformation Systems, 10/2009

Member of Alpha Sigma Lambda
Graduated magna cum laude

Affiliations

Member of Alpha Sigma Lambda

Society for Human Resource Management (SHRM)

Resume Overview

Companies Worked For:

USDA - Animal And Plant Health Inspection Service

School Attended

Strayer University

Job Titles Held:

Program Training Specialist
Program Assistant
Program Support Assistant

Degrees

Strayer University - Washington, DC | Master of Science
Strayer University - Washington, DC | Bachelor of Science

Program Training Specialist Resume Example

Resume Score: 80%

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