Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Data entry with 10+ years of experience with Microsoft Office and data programs, including Microsoft Excel and Microsoft Access. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.
Skills
Typing 85 wpm
Team building
Equipment: Laptop, desktop computer,
Proofreading and editing
Excellent grammar
Ability to catch errors
MS Office
Data entry
Work History
10/2009 to 12/2011Program Training SpecialistCommunity Care, Inc. | Racine, WI,
Provided Virtual Learning to over 70 employees
Scanned documents into document management system or database
Developed complete training programs and led training using expert learning techniques
Remotely work from home
Ensured proper tracking and created databases for over 70 students and instructors' attendance, scores, and overall performance
Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information
Completed administrative tasks by performing business correspondence, transcription, and data entry
Executed travel arrangements by researching and booking flights and accommodations
Organized and updated schedules for more than five Animal and Plant Health Inspection Services (APHIS) branch chief
Created appropriate documentation for members of board and senior leadership before meetings
Coordinated workshops for employees to better understand company mission, and streamlining daily activities
Trained and mentored 10 new personnel hired to fulfill various roles
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
07/2007 to 10/2009Program AssistantDepartment Of Homeland Security | Great Falls, MT,
Remotely worked from home
Time management
Project management
Data entry over 60 field inspection per week
Delivered top-notch administrative and technical support to over 20 office staff, promoting excellence in office operations
Offered office-wide Microsoft software support and training, including troubleshooting issues and optimizing usage
Coordinated daily tasks including recruitment, office upkeep and inventory maintenance
Prepared and distributed team-based communications to foster collaboration and enhance team morale
Designed insightful and attractive Microsoft PowerPoint presentations
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Gathered information and entered details into computer tracking spreadsheets, documents and databases
Produced highly accurate internal and external letters and memorandum
Managed both digital and physical filing systems and retrieved documents as required
Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
02/2002 to 07/2007Program Support AssistantUSDA - Animal And Plant Health Inspection Service | City, STATE,
Organized and updated schedules for five branch chiefs, typed daily reports
Maintained field inspection database by entering new and updated information as directed
Organized, updated and maintained various reports using Excel and Word
Prepared new hire on-boarding documents and HR related forms for new hire staff
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability for 10 Environmental Scientists
Assisted in gathering of program data to compose thorough monthly reports
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
Gathered supporting documentation for proposal/invoice processing from vendors
Prepared travel/training requests, expense claims and updated financial expenditures
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Education
Expected in 10/2014Master of Science | Human Resource ManagementStrayer University, Washington, DC, GPA:
Expected in 10/2009Bachelor of Science | Information SystemsStrayer University, Washington, DC, GPA:
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