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program technician resume example with 6 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Adaptable Administrative Specialist committed to facilitating efficient office operations by streamlining administrative systems and procedures. Superb schedule coordination and project planning abilities. Personable and productive with 36 wpm type speed and proficiency in Microsoft Excel and Office. Fast learner and willing to learn anything being taught.

Skills
  • Document and File Management
  • Confidentiality and Data Protection
  • Judgment and Decision Making
  • Supply Inventory Control
  • Ease with Computers and Technology
  • Task Prioritization
  • Strong Organizational Skills
  • Database and Client Management Systems
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Microsoft Office
  • Customer Service
  • Order Placement
  • Data Entry
  • Excel spreadsheets
  • Professional and mature
Experience
09/2021 to Current
Program Technician Department Of Agriculture Wenatchee, WA,
  • Enrolled participants in NAP, LIP, LFP by providing forms, instructions and assistance.
  • Answered questions and provided information to current and potential program participants.
  • Produced program contracts, forms and documents to obtain required signatures.
  • Organized and maintained records and files in digital library and physical filing system.
  • Communicated with customers regarding numerous processes to maintain satisfaction.
07/2019 to 08/2020
Administrative Specialist Oakleaf Village Of Raleigh Springfield, MO,
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
  • Collaborated with team members to complete customer requests and orders on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
03/2015 to 05/2018
Patient Representative Fairview Health Services Columbia Heights, MN,
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Complete insurance or other claim forms.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Maintain medical records, technical library, or correspondence files.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Arrange hospital admissions for patients.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Skills -Microsoft Office ex; word, excel, etc.
  • 10 key Language English Proficiency American Sign Language Proficiency.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Completed and submitted appeals for denied claims.
  • Reviewed claims for coding accuracy.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Oversaw medical coding, charge entry, claims, pharmacy communications and other day-to-day operations of billing department.
  • Submitted and accurately processed insurance claims with related medical code verifications and assessments.
  • Supervised patient flow by checking in patients immediately upon arrival.
09/2013 to 03/2015
Sales Representative Westlake Chemical Newbern, TN,
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain records related to sales.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Prepare sales slips or sales contracts.
  • Prepare merchandise for purchase or rental.
  • Inventory stock and requisition new stock.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Ticket, arrange and display merchandise to promote sales.
  • Clean shelves, counters, and tables.
Education and Training
Expected in 06/2011 to to
High School Diploma:
Uvalde Excel Academy - Uvalde, TX,
GPA:

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Resume Overview

School Attended

  • Uvalde Excel Academy

Job Titles Held:

  • Program Technician
  • Administrative Specialist
  • Patient Representative
  • Sales Representative

Degrees

  • High School Diploma

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