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program specialist iii resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

Methodical Program Coordinator offers internal document creation, program management and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with over [Number] years of experience developing and coordinating programs. Talented [Job Title] skilled in coordinating all aspects of program funding, operations and controls with diligent attention to current and expected requirements. Highly organized in managing resources and maintaining records. Focused on continuously improving systems, service delivery and efficiency. Seasoned Program Coordinator with broad-ranging expertise in operations management and financial administration. Highly skilled in overseeing budget planning and championing strategic visions. Committed to driving teams toward success and sustaining organizational missions. Energetic [Job Title] equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management. Compassionate [Job Title] with [Number] years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Caring [Job Title] supports clinical teams in implementing care plans. Excellent time management, team collaboration and program development skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Skills
  • Collaboration and Teamwork
  • Program Evaluation and Improvements
  • Active Listening
  • Verbal and Written Communication
  • Project Coordination
  • Program Management
  • Statistical and Data Analysis
  • Data Collection and Entry
  • Problem-Solving
  • Microsoft Office
  • Program Coordination and Execution
  • Cultural Sensitivity
  • Safety and Risk Assessments
  • Problem Solving
  • Written and Verbal Communication
Experience
Program Specialist III, 06/2022 to Current
Texas Health & Human Services CommissionSan Saba, TX,
  • Partnered with program management on recommendations, process improvements and corrective action plans.
  • Identified opportunities to improve or enhance program initiatives and operations.
  • Created and implemented strategies to obtain funds for program activities.
  • Liaised with stakeholders to answer questions and better promote program mission.
  • Gathered statistical data and wrote reports on program outcomes.
  • Developed and delivered educational and informational presentations on program initiatives.
  • Scheduled and developed program activities in accordance with program needs.
  • Collaborated with community leaders, organizations and public agencies to promote programs within community.
  • Delegated tasks to staff and volunteers during daily activities and organized events.
  • Evaluated program effectiveness to develop improved methods.
  • Facilitated educational workshops, meetings and conferences associated with program.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.
  • Explained program offerings and requirements to participants and answered related questions.
  • Developed and implemented new program features to address needs.
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
  • Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
  • Developed brochures, newsletters and flyers to create promotional literature for program.
  • Conducted research and engaged in collaborative grant development efforts to support program needs and innovations.
  • Facilitated program development and launch via strategic resources allocation.
  • Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
  • Analyzed current program spending and shared cost-saving measures with director to increase savings to bottom line.
Psych Nurse Aid, 12/2018 to 06/2022
Freedom HouseWashington, DC,
  • Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
  • Handled vital sign monitoring, medication administration and patient behavior assessments.
  • Collaborated with prescribing professionals to get patients necessary medications.
  • Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
  • Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
  • Met patient needs by devising and coordinating highly tailored care plans for each individual.
  • Managed [Number] patients and care plans in [Type] mental health facility in [Location].
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
  • Tracked client movement on and off unit by documenting times and destinations of clients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Modified patient treatment plans as indicated by patients' responses and conditions.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
Correctional Officer III, 09/2012 to 11/2018
Texas Department Of Criminal JusticeCity, STATE,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Monitoring and Evaluation Officer, 09/2007 to 04/2012
AIDS Relief, Mile Four HospitalCity, STATE,
  • Collaborated with program and senior teams to develop critical qualitative and quantitative data collection methodologies.
  • Created daily process reports to reflect accurate and up-to-date data.
  • Supervised data collection, data quality, analysis, evaluation and dissemination for research projects.
  • Strategized with leadership to improve decision-making and deliver recommendations for successful program, policy and planning.
  • Evaluated program service delivery operations, goals and impact on portfolios with surveys and assessments.
  • Analyzed and reported statistics to support budget development and program evaluation.
  • Synthesized learning and insights from research and evaluation into reports for delivery to key stakeholders.
  • Participated in frequent staff meetings to add strategic perspective to day-to-day conversations and programming decisions.
  • Updated research and academic resource knowledge base with latest information and evidence for use by key staff members.
  • Trained [Number] in-house staff members in evaluation, data collection, analysis and reporting strategies.
  • Managed backup, user account and helpdesk systems.
  • Analyzed workflows and established priorities for daily operations.
  • Provided company users with tech support for IT problems and account maintenance.
  • Maintained knowledge of advances in information technology systems and applications.
  • Met with users, vendors and technicians to determine computing requirements.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Met with stakeholders to collaborate and resolve problems.
  • Reviewed program plans to develop and coordinate activities.
  • Procured IT resources for strategic and operational computing requirements.
  • Reviewed and approved project plans prior to implementation.
  • Recruited, trained and supervised IT department staff.
  • Developed data security and disaster recovery procedures.
  • Communicated relevance of organizational goals, policies and procedures to IT department staff.
  • Controlled operational IT budget and expenditures within department parameters.
  • Assigned and reviewed work of IT project managers, systems analysts and developers.
  • Assessed data processing proposals and requirements to determine project feasibility.
  • Examined metrics and prepared IT project progress reports.
  • Created centralized management capability by integrating warehouse management software applications.
  • Developed project metrics to follow system build-out progress.
Education and Training
Master of Science: Public Health, Expected in 12/2022 to University of Texas At Tyler - Tyler, TX
GPA:
BBA: Govt/Public Administration, Expected in 09/2003 to Abia State University - Uturu, Nigeria,
GPA:
Master of Science: Project Management And Operations, Expected in to Southern New Hampshire University - Manchester,
GPA:
Accomplishments
  • Increased customer satisfaction [number]% by revamping service protocols.
  • Recognized by executive leadership for [result].
  • Drove revenue generation to record-breaking levels by creating new [description] strategies.
  • Improved profit $[number] in [year].
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action].
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Negotiated with vendors, saving company $[Amount] annually.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Realized [Result] in ongoing effort to boost revenue while reducing costs.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Exceeded sales goals by average of [Number]% in [Year].
  • Promoted from [Job Title] to [Job Title], in less than 12-months.
Activities and Honors
  • Member, Alumni Association
  • Member, Small Business Association (2008 - present)
Certifications
  • Association for Project Management (APM)
  • Certificate Accreditation Program Coordinator
,

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Resume Overview

School Attended

  • University of Texas At Tyler
  • Abia State University
  • Southern New Hampshire University

Job Titles Held:

  • Program Specialist III
  • Psych Nurse Aid
  • Correctional Officer III
  • Monitoring and Evaluation Officer

Degrees

  • Master of Science
  • BBA
  • Master of Science

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