Program Specialist//Action Officer Resume Example Department Of Homeland Security, OCFO

PROGRAM SPECIALIST//ACTION OFFICER

Professional Summary

Enthusiastic Program Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of balancing workloads and administrative support and training in Federal Records Management. Motivated to learn, grow and excel in administrative support roles.

Skills

Employee training
Public Speaking
Leadership
Customer Service
Advanced Clerical Knowledge
Proofreading
Flexibility
Research
Government

Great Organizer
Teamwork
Communication
Microsoft Suite (Excel, Word, Power Point, OneNote)
Strong Interpersonal Skills
Schedule Management
International Relations
Politics

Work History

Program Specialist//Action Officer | 02/2019 to Current
Department Of Homeland Security, OCFO - Washington, D.C

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and updated schedules for the DHS Chief Financial Officer (CFO) and the DHS Deputy Chief Financial Officer (DCFO).
Handled scheduling fo CFO's and DCFO's calendar and organized or prepared meeting materials as needed.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Kept physical files and digitized records organized for easy updating and retrieval by executives and team members.
Accomplished special objectives and projects according to requests from board members.
Seamlessly interacted with Chief of Staff and Deputy Chief of Staff to plan and complete special projects for the Front Office.
Trained two new team members on Front Office processes and procedures.

Clerical, Pathways Intern | 09/2018 to 02/2020
Department Of Homeland Security, OCFO - Washington, D.C

In conjunction with IT, created an "push button" report for the Acting Chief Financial Officer (ACFO) tracking different administrative information such as overdue actions, upcoming actions, and items of interest to the Management Directorate. The report cut down creation time from 3-4 hours to 5 minutes.
Reviewed staff-written materials and edited for content, brevity, and adherence to policy/directives.
Drafted Congressional Correspondence for signature by the DHS Deputy Under Secretary for Management (DUSM).
Received requested actions from OMB, other Departments, and other DHS Components, and assigns to the correct division and tracked action to completion.
Analyzed draft legislation and Congressional reports for DHS Office of the Chief Financial Officer (OCFO) equities and either a) clears without comment or b) assigns to the correct division for comments/clearance.
Directed cross-Component data calls to support OCFO Division utilizing the Internet Quorum (IQ) system and email.
Used the Correspondence Analyst Task Tracker (CATT), Internet Quorum (IQ), and ePMO systems to assist in different duties.
Led a meeting/training session with three lines of business to go over the CATT system and discuss best practices. Later went to one of the Lines of business offices to assist with the CATT system for half a day.
Built and maintained strong working relations across Components, Lines of Business, and with in OCFO to assist in collaboration at all levels.
-Assisted the Communications team with preparing talking points of work accomplishments for the ACFO to use when meeting with the DUSM.
Prepared event communications for special events for ACFO.
Drafted the Chief Financial Officer's letter for the Fiscal year 2019 Agency Financial Report.
Conducted a full records inventory office-wide per guidance from 44 U.S. Code Chapter 31 to assist in setting up a Records Management program for OCFO.
Created records and files on different cases and projects for reference by the ACFO , COS, and other employees.
Studied and provided guidance as needed on records retention policy from the National Archives and Records Administration.
Performed the duties of the Senior Component Audit Liaison (CAL) for OCFO.
Kept track of audits involving OCFO equities.
Tasked DHS Components with equities in OCFO-led audits with providing technical comments for Statements of Facts and Draft Reports. Also coordinated meetings, records requests, and other miscellaneous items with the Government Accountability Office (GAO) and the Office of the Inspector General (OIG) as needed.
Organized exit/entrance conferences with OIG and GAO auditors, and with other DHS Components.
Coordinated draft review, technical comment submission, and entrance conference scheduling for GAO-OIG audits with DHS Components and other Department's OIGs where OCFO is a sub-Component.
Wrote executive summaries for GAO-OIG draft reports on an as-needed basis for the DUSM and ACFO.
Updated the MGMT Acting Deputy Chief of Staff weekly on which GAO-OIG Audits are of interest to White House Leadership.
Produced monthly reports on on-going audits and open recommendations for Senior Leadership's usage during the Under Secretary for Management's Staff Meeting and for the Chief Financial Officer's Director's meetings.

Receptionist/Adminstrative Assistant | 05/2018 to 09/2018
Fiscal Note - Washington, D.C.

Checked the technology in the client conference rooms each morning to ensure the smooth start to a meeting.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Executed record filing system in Gmail to improve document organization and management. It involved sorting through over 5,000 emails.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

George Washington University - Washington, D.C. | Bachelor of ArtsInternational Affairs, Concentration Europe =, 05/2018

Coursework in British Myths (writing intensive), University Writing, Riot Strike Riot! (Writing intensive), Comparative Western European Politics, Intro to International Affairs, Russian Culture to 1825, Russian Culture from 1825, Russian Language (three years of courses), U.S. Diplomatic History (Writing intensive), History of Southeast Asia, Scopes and Methods in Political Science, Russian Politics, Principles of Economics Micro, Principles of Economics Macro, Eastern European History II (Master/PhD. Research Seminar), International Economics, International Organizations, Russian Cinema I & II, Population Geography, and Non-Russians in the USSR, Russia & Eastern Europe.

Northern Virginia Community College - Alexandria, VA | No DegreeNational Security Studies

Graduated magna cum laude
Graduated December 2019 with a certificate in national security studies.
Coursework in Crime Analysis and Intelligence, Terrorism and Counter-Terrorism, Global Security Concepts for Law Enforcement and National Security, and Counterintelligence Concepts for Law Enforcement and National Security .

Certifications

Certificate in Federal Records Management from the National Archives and Records Administration.

Resume Overview

Companies Worked For:

Department Of Homeland Security, OCFO
Fiscal Note

School Attended

George Washington University
Northern Virginia Community College

Job Titles Held:

Program Specialist//Action Officer
Clerical, Pathways Intern
Receptionist/Adminstrative Assistant

Degrees

George Washington University - Washington, D.C. | Bachelor of Arts
Northern Virginia Community College - Alexandria, VA | No Degree

Program Specialist//Action Officer Resume Example

Resume Score: 80%

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