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program officer mena resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Effective program manager with experience implementing programs in challenging, dynamic environments like Libya, Syria and Lebanon for funders including USAID, US Department of State and National Endowment for Democracy. Bringing deep understanding of Democracy, Rights and Governance. Strategic manager experienced in leading highly effective teams.

Skills
  • Program management
  • Budgeting
  • Program design
  • Monitoring and evaluation
  • Teamwork and supervision
  • Communication
  • Organization
  • Problem solving
Work History
Program Officer, MENA, 12/2019 - Current
George Mason University Fairfax, VA,
  • Manage Lebanon portfolio consisting of three projects worth $3,000,000 and including over 30 subgrants and subcontracts
  • Supervise four staff in DC and one staff in the field
  • Ensure grants/agreements are in compliance with federal regulations and IRI policy and are completed on time
  • Monitor and track budget estimates and program expenditures to ensure projects remain within budget and lead regular budget analysis discussions
  • Design new projects and lead the proposal process for the Lebanon team
  • Oversee MEL implementation for all projects, including designing, piloting, and administering data collection tools, baseline/endline evaluations, analyzing data, and producing reports
  • Review and edit reports to ensure high quality quarterly, semi-annual, final and other relevant reports for funders
  • Monitor and analyze political developments in Lebanon
  • Serve as primary POC and coordinate with funders and implementing partners
  • Engage with potential partners and work with them to develop and finalize scopes of work for subgrants to achieve project objectives
  • Troubleshoot operational challenges in complex environments like Libya, Syria, and Lebanon and devise creative and compliant solutions
  • Perform Program Manager duties for Libya and report to MENA Director in the absence of Country Director and Program Manager
  • Perform Program Manager duties for Lebanon and report to MENA Director in the absence of Program Manager
Communications & Reporting Manager, 09/2017 - 11/2019
Blumont Engineering Services City, STATE,
  • Managed research and communications grants, contracts, and consultants
  • Ensured research informs programming and wider US policy in Syria
  • Interfaced with donor to agree on research topics
  • Developed strategic reports on SES II emerging trends, donor priorities, innovations, and best practices
  • Tracked and reported on security and political developments in Syria by following local Syrian Arabic media
  • Maintained responsive reporting mechanism to provide updates on ad hoc, daily, weekly, and monthly bases
  • Served as lead for all SES II contractually obligated reports to the donor
  • Provided timely reporting outlines, drafts, and final reports for COP review and submission to USAID
  • Adapted program report formats per donor feedback and ensured conformance with donor standards and requirements
  • Facilitated internal workshops for report development
  • Enhanced reports with photos, maps and graphics to support reporting narrative
  • Worked with SES II technical teams obtain relevant, current, accurate and technically sound information to shape project reports with focus on innovation and transparency
  • Generated content for program website
  • Coordinated events in Syria with other donors/implementers
  • Wrote success stories and produced video success stories to enhance reporting
  • Developed photography guidelines/standard operating procedures for use inside Syria
  • Designed communications materials for distribution to potential partners and key stakeholders
  • Created supplementary communications products as agreed with the donor (brochures, PPTs, etc.)
Communications Assistant, 10/2015 - 09/2017
Blumont, Inc. City, STATE,
  • Wrote, edited, & formatted reports, proposals, presentations & other program related materials
  • Managed content production for internal and external communications (success stories, newsletter, fact sheets, staff profiles, website management, etc.)
  • Managed social media accounts (Facebook, Twitter, YouTube)
  • Organized and managed content and information from the field
  • Monitored website analytical reports
  • Attended industry and business development events
  • Managed acquisitions/logistics of gift-in-kind shipments
  • Established & maintained partnerships with donor organizations
  • Strategized with country staff for efficient & compliant commodity importation & distribution
Education
Bachelor of Arts: International Affairs, MENA, Expected in 12/2014
-
University of Colorado At Boulder - Boulder, CO,
GPA:
Status -
  • Coursework in Arabic, Middle Eastern politics, economics and culture
  • Certificate in Middle Eastern and Islamic Studies
  • Study abroad in Tunis, Tunisia February through May 2013 with coursework in Arabic, revolution and social movements
  • Libyan-North American Scholarship Program

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Resume Overview

School Attended

  • University of Colorado At Boulder

Job Titles Held:

  • Program Officer, MENA
  • Communications & Reporting Manager
  • Communications Assistant

Degrees

  • Bachelor of Arts

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