program monitor resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-rounded/Adaptable professional equip with a specialize skill sets in many area of social services, resources and program management.

  • Interpersonal, oral, and written communication skills
  • Able to manage client crises
  • Aware of legal and ethical standards
  • Experience performing assessments

  • Comfortable with diverse populations
  • Experience performing assessments
  • Able to work independently and as a member of a team
  • Proficiency with Windows and Microsoft applications

Recipient, U.S. Army Commendation Medal, 2013, 2015

Recipient, U.S. Army Good Conduct Medal, 2013

Recipient, U.S. Army Certificate of Achievement, 2013

Recipient, I.R.S. Team VITA Outstanding Service Award, 2008

Recipient, Essex County Executive's Team Work Award, 2007

Program Monitor , 08/2009 - 01/2016
State Of Massachusetts Taunton, MA,
  • Conducts onsite monitoring for 21 funded agencies in Essex County that provide comprehensive caregiving services for the seniors population county wide.
  • Review contracts, federal regulations, and other related data to familiarize oneself with goals and objectives of funded programs.
  • Conduct field interviews of participants in these programs to ascertain if they are receiving proper training and/or benefits according to contractual agreements or federal guidelines.
  • Meet with various supervisory personnel and/ or administrators to gather in depth information on their programs, goals, objectives, or problems.
  • Collected and analyzed data.
  • Prepares reports containing factual information, conclusions and recommendations.
Family Service Worker, 09/2006 - 08/2009
Youth Villages Dothan, AL,
  • Counseled single adults and families with inadequate resources such as cash, food, shelter, and medical coverage.
  • Collected, analyzed, and recorded data to be utilized to identify social service needs.
  • Prepared summaries of cases to defend an adverse action at fair hearings.
  • Performed home visits for customers with physical/mental disabilities.
  • Generated reports for immediate supervisor and other administrative staff pertaining to complex cases that required additional evaluation.
Human Resources Specialist , 11/2011 - 01/2016
Chesterfield County, Va Chesterfield, VA,
  • Prepares and monitors requests for promotions and arranges for promotion ceremony, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for soldiers on local promotion standing lists.
  • Prepares and monitors requests for reductions, transfers, and discharges.
  • Prepares and monitors requests for identification cards and tags, leaves, and passes, line of duty determination, MILPER data and information management, orders for temporary duty and travel, personnel processing, personnel Security Clearances, training and reassignment, retention, military and special pay programs, personnel accounting and strength management, transition processing, legal,training soldier support file, birth month audits and unit administration.
Bachelor of Arts: History, Expected in May 2006
Montclair State University - Montclair, New Jersey
Status -


Coursework in Social Work


Past Member, Veterans Foreign Wars VFW 388, 2014-2015

Active Member, NAACP (Newark Chapter), 2006- Present

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Resume Overview

School Attended

  • Montclair State University

Job Titles Held:

  • Program Monitor
  • Family Service Worker
  • Human Resources Specialist


  • Bachelor of Arts

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