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Program Manager/ Specialist Resume Example

Resume Score: 90%

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PROGRAM MANAGER/ SPECIALIST
Executive Summary
Results-focused management professional offering 14 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Core Qualifications
  • Operations management
  • Policy/program development
  • Supervision and training
  • Staff development


  • Cross-functional team management
  • Complex problem solving
Professional Experience
Program Manager/ Specialist
May 2013 to Current
Cherry Lane Medical Investors - Laurel, MD
  • Planning, developing and preparing organizational budgets.
  • Management of program development activities
  • Administrative and other staff support for special projects/initiatives undertaken or assigned by the  Director or Deputy Director 
  • Process purchasing orders and invoices 
  • Analysis on applicable laws and regulations, policies and procedures for reporting.
  • Entering and tracking "Action" in Appian software database
  •  Oversee the implementation and maintenance the property management program
  • Responding to requests for information regarding space management services.


Travel Administrator Officer
May 2006 to May 2013
NIH - Bethesda, MD
  • Plan, organize and prioritize travel workload to accommodate changing demands and timelines.
  • Ensures timely and responsive service to administrative and travel planner staff 
  •  Drafting and Executing  Actual Expense memos (AEA)
  •  Identify travel matters requiring higher level intervention and resolution to immediate supervisor
  • Conducts as needed (quarterly, bi-annual, or annual) travel training sessions with all administrative and travel planner staff
  •  Maintain proficiency in travel regulations and demonstrate competency in utilizing NBS systems
  • Identifies areas of improvement in the internal department Provide advice on internal policies and procedures affecting general administrative functions in the areas of human resources, time and attendance, human resources, facilities management, property management, space/logistics, safety and security.
  • Plan, develop, formulate, prepare, execute, monitor, and/or forecast organizational budgets.
  • Perform the full-range of general administration and advisory services and/or functions, performing all that apply: outside activities, time and attendance, relocation requests, human resources services, facilities management, property management, space/logistics, safety/security, and travel.
  • Create and execute strategic and/or operating plans for new fiscal years
  • Approve POTS (Purchasing Online Tracking System) orders (check SOFIE to be sure funds are available) Check SOFIE (Statement of Funds Internet Edition) for any discrepancies and to be sure that POTS orders have been committed/obligated Update EDIE as necessary Review NED (NIH Enterprise Directory) records and update as necessary Process any FPS (Fellowship Payment System)
Administrative Lab Manager
March 2001 to May 2006
NIH - Bethesda, MD
  • Report to the Director and Deputy Director on non-scientific administrative and management functions, providing critical linkage to scientific program management, development and priorities
  • Planning, developing, formulating, preparing, executing, and/or monitoring organizational budgets.
  • Management of program development activities and routinely make independent decisions relating to administrative problems and situations encountered in the day-to-day management
  • Provide advice to supervisor regarding budgetary concerns such as projected shortfalls or unanticipated financial needs Project officer/contract management and analysis to facilitate clinical and other related program accomplishments
  • Effective operation of the organization Create PSC (Professional service contracts) for speakers visiting NEI.
  • Process purchasing orders for NEI staff
  • Timekeeping, in our ITAS system, for the OCD
  • Provide all the necessary information for the completion of Travel Orders (Domestic, Foreign, 348's, 520's), 
  • Regularly use automated spreadsheet software, and automated data systems for tracking and monitoring activities.
  • Utilize a high level of expertise in writing and editing material to achieve an articulate work product that will be interpreted in the manner desired by the Director of OCD Assemble personnel packages in EHRP in conformance with NIH/NEI guidelines, assuring that information is complete and accurate.


Assistant Property Manager
January 2000 to February 2001
Ashley Place Apartments - Landover, MD
  • Communication with tenants regarding payments and maintenance issues
  • Correspondence with potential renters
  • Processing and Approval of Rental Applications
  • Customer Service
  • Processing of payments and delinquency notices
Education
Bachelor's Degree : Business Management, 05/2011UMUC - Adelphi, MD, United StatesGPA: GPA: 3.0GPA: 3.0 Credits Earned: 120 Semester hours Business Management
Skills
Acquisitions, Budgets, Administrative Functions, Program and Property Management, Customer Satisfaction

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Cherry Lane Medical Investors
  • NIH
  • Ashley Place Apartments

School Attended

  • UMUC

Job Titles Held:

  • Program Manager/ Specialist
  • Travel Administrator Officer
  • Administrative Lab Manager
  • Assistant Property Manager

Degrees

  • Bachelor's Degree : Business Management , 05/2011

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