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Program Manager & Designer Resume Example

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PROGRAM MANAGER & DESIGNER
Professional Summary

A talented program designer and learning specialist with experience developing and managing curricula across cultural, academic and organizational contexts. With a background in Brain & Cognitive Science and Learning Design, I bring a strong understanding of how the brain functions to inform the design of effective learning experiences. Experienced project manager adept at leading projects from concept through completion with a high degree of cultural competence, having run projects in seven countries over the last five years.

Skills
  • Program development
  • Intermediate coding in R studio,
  • Project management
  • Proficient in Salesforce
  • Fluent in 4 languages
  • Facilitation
  • Stakeholder Management
  • Research
  • Curriculum development
  • Clear public speaking skills
  • Program evaluation
Work History
Program Manager & Designer, 05/2018 to 08/2019
Social Contract, LLC – Wilmington, DE
  • Developed an internal Learning program to upskill new Associates to project leads, facilitating over 35 classes, with over 95 % satisfaction results and resulting in 5 associates leading successful projects for clients
  • Managed new hires' onboarding onto the Social Contract Team leading to optimization of ramp time, from a 2 months, scattered onboarding to a 2 weeks, streamlined onboarding
  • Trained 13 co-facilitators in facilitation and design thinking resulting in them facilitating over 10 meetings per project and improving Social Contract's effectiveness
Learner Success Consultant, 11/2017 to 04/2018
Amnesty International – London, UK
  • Developed and executed end-to-end learner success strategy for students taking the Human Rights Defenders massive open online course (MOOC)
  • Led evaluation assessments of the action toolkit for Human Rights Defenders MOOC which enabled development of interventions
  • Provided online learning support to 155 students via their online learning platform and webinars
Program Designer, 05/2017 to 10/2017
1313 Innovation, LLC – Wilmington, DE
  • Founded and designed Dual School, an idea incubator program teaching entrepreneurial skills to high school students, that has currently worked with more than 150 students in Delaware
  • Received a $100,000 grant to fund the program and led grant execution efforts
  • Collaborated with school representatives, educators and other key individuals in community to support successful program implementation
Development Associate & Founding Team Member, 10/2015 to 04/2017
Minerva Institute for Research and Scholarship – San Francisco, CA
  • Led early fundraising efforts for new Minerva Institute and successfully brought in 2 multimillion-dollar grants for Minerva international students
  • Attended special events, acting as representative of Minerva Institute and making new contacts with possible donors which resulted in 30% increase in number of donors
Learning Consultant, 09/2016 to 01/2017
Kiron Open Higher Education – Berlin, Germany
  • Conducted needs analysis to understand barriers to learning that students were having in order to achieve student learning goals
  • Collaborated with Learning Team to develop a new MOOC on online learning to help students successfully complete their online courses at Kiron, a university for refugees
  • Developed and integrated a learning support system within their existing technology platform resulting in 50 % increase in student engagement and lower attrition rates
Education
Bachelor's: Brain And Cognitive Sciences And Learning Design, 04/2019
Minerva Schools At KGI - San Francisco, CA
  • Innovative university in which students live and work on projects in six dynamic world cities over four years (San Francisco, Berlin, Buenos Aires, Seoul, Hyderabad, London).
  • Thesis: Rethinking Entrepreneurship Education: A Focus on Soft Skills.
Skills
  • Program development
  • Intermediate coding in R studio,
  • Project management
  • Proficient in Salesforce
  • Fluent in 4 languages
  • Facilitation
  • Stakeholder Management
  • Research
  • Curriculum development
  • Clear public speaking skills
  • Program evaluation
Work History
Program Manager & Designer, 05/2018 to 08/2019
Social Contract, LLC – Wilmington, DE
  • Developed an internal Learning program to upskill new Associates to project leads, facilitating over 35 classes, with over 95 % satisfaction results and resulting in 5 associates leading successful projects for clients
  • Managed new hires' onboarding onto the Social Contract Team leading to optimization of ramp time, from a 2 months, scattered onboarding to a 2 weeks, streamlined onboarding
  • Trained 13 co-facilitators in facilitation and design thinking resulting in them facilitating over 10 meetings per project and improving Social Contract's effectiveness
Learner Success Consultant, 11/2017 to 04/2018
Amnesty International – London, UK
  • Developed and executed end-to-end learner success strategy for students taking the Human Rights Defenders massive open online course (MOOC)
  • Led evaluation assessments of the action toolkit for Human Rights Defenders MOOC which enabled development of interventions
  • Provided online learning support to 155 students via their online learning platform and webinars
Program Designer, 05/2017 to 10/2017
1313 Innovation, LLC – Wilmington, DE
  • Founded and designed Dual School, an idea incubator program teaching entrepreneurial skills to high school students, that has currently worked with more than 150 students in Delaware
  • Received a $100,000 grant to fund the program and led grant execution efforts
  • Collaborated with school representatives, educators and other key individuals in community to support successful program implementation
Development Associate & Founding Team Member, 10/2015 to 04/2017
Minerva Institute for Research and Scholarship – San Francisco, CA
  • Led early fundraising efforts for new Minerva Institute and successfully brought in 2 multimillion-dollar grants for Minerva international students
  • Attended special events, acting as representative of Minerva Institute and making new contacts with possible donors which resulted in 30% increase in number of donors
Learning Consultant, 09/2016 to 01/2017
Kiron Open Higher Education – Berlin, Germany
  • Conducted needs analysis to understand barriers to learning that students were having in order to achieve student learning goals
  • Collaborated with Learning Team to develop a new MOOC on online learning to help students successfully complete their online courses at Kiron, a university for refugees
  • Developed and integrated a learning support system within their existing technology platform resulting in 50 % increase in student engagement and lower attrition rates
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Resume Overview

Companies Worked For:

  • Social Contract, LLC
  • Amnesty International
  • 1313 Innovation, LLC
  • Minerva Institute for Research and Scholarship
  • Kiron Open Higher Education

School Attended

  • Minerva Schools At KGI

Job Titles Held:

  • Program Manager & Designer
  • Learner Success Consultant
  • Program Designer
  • Development Associate & Founding Team Member
  • Learning Consultant

Degrees

  • Bachelor's : Brain And Cognitive Sciences And Learning Design , 04/2019

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