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program manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-oriented Program Manager with over 7 years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success. Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and supervision project completion. Excellent aptitude for financial management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including inventory and supply chain performance. Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach ,communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success. Accomplished Program Manager provides in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support functional operations and committed in project completion. Excellent aptitude for financial management, budgeting, procurement and contracting. Proficient in managing logistics analysis, including inventory and supply chain performance. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Veteran Program manager bringing 8 - 10 years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable leader with strong ability in managing Offering leadership in education and Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Policy and procedure improvements
  • Program leadership
  • Performance monitoring
  • Partnership development
  • Project coordination
  • Issue and conflict resolution
  • Relationship building
  • Analytical
  • Team management
Experience
Program Manager, 03/XXX0 - Current
Investcloud West Hollywood, CA,
  • Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
  • Controlled expenditures and reported monthly actual performance.
  • Oversaw program compliance with requirements, schedule and budget.
  • Assessed accurate and relevant information for fact-based decision making.
  • Spearheaded program management support for portfolio.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Measured performance across campaigns and events.
  • Audited operations and processes to enhance brand and manage compliance.
  • Created tactical relationships with teams to propel projects and attain results.
  • Collaborated with functional managers to develop program resource plans and assign program resources.
  • Analyzed and interpreted complex data sets and reports.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Implemented plans designed for individual's specific needs.
  • Managed external client and business partner relationships.
  • Monitored progress on program implementation, documenting and communicating fulfillment of goals and encouraging consistency or adjustment in components.
  • Analyzed program data to assist in strategic decision-making in girl child for immigrants and refugee communities
Quality Manager, 07/2018 - 03/XXX0
Proampac Wrightstown, WI,
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Trained and developed employees in effort to contribute to overall professional growth.
  • Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
  • Decided which products were defective and which ones were right.
  • Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
  • Monitored execution of testing activities, directing supervisors, inspectors and floor workers according to testing specifications to gather accurate, useful data.
  • Oversaw study of problems in production lines and creation of new products or procedures to alleviate impediments to optimal production or profits.
Education Supervisor for Refugee Program , 03/2013 - 07/2018
Greeley School District City, STATE,
  • Trained, led and oversaw classroom instructors and attendants.
  • Worked closely with education staff to manage production and delivery of quality educational programs for immigrants and refugee communities
  • Developed educational programs for new refugees and other minority communities for better integration of refugees to school cultures
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Planned, directed and monitored instructional methods and content of educational and vocational programs.
  • Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
  • Conferred with parents and staff to discuss educational activities and policies.
Education Officer , 01/2009 - 01/2013
Care Kenya City, STATE,
  • Participated with advisors to collaborate on best practices for student success.
  • Maintained confidential records of students and inputted pertinent data in electronic tracking system.
  • Implemented communication strategies for students and staff on changes to operational processes, policy and requirements.
  • Worked with staff to create adaptations and modifications for individualized learning needs.
  • Collaborated with students and staff to solicit advice and course direction for academic goals.
  • Researched curriculum and course work opportunities to create educational plan.
  • Performed observations to determine curriculum needs for individual students.
  • Tracked students' progress with teachers and administered post-assessments.
  • Developed student educational plan prior to start of each semester.
  • Evaluated progress towards performance standards and updated administration at learning period meetings.
  • Attended weekly Learning and Work Institute Conferences.
  • Advised school district on purchases of textbooks and technology for continuing education programs.
  • Presented range of services across student lifecycle to foster participation.
  • Conferred with parents and staff to discuss educational activities and policies.
  • Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Implemented policies, procedures and programs to carry out educational standards and goals.
Education and Training
Bachelor of Science: Social Sciences, Expected in 10/2008
-
Mount Kenya University - ,
GPA:
Status -
Associate of Science: , Expected in
-
Aims Community College - Greeley, CO
GPA:
Status -

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Resume Overview

School Attended

  • Mount Kenya University
  • Aims Community College

Job Titles Held:

  • Program Manager
  • Quality Manager
  • Education Supervisor for Refugee Program
  • Education Officer

Degrees

  • Bachelor of Science
  • Associate of Science

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