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program manager resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Career Overview

Program Manager effective in leading and directing Windows Application projects, with emphasis on internationalization, from inception to launch. More than 3 years of progressive management experience and repeated success in developing project initiatives, and directing project plans for international customers

Core Competencies
  • Project development and lifecycle
  • Excellent communicator
  • Strong decision maker
  • Detail-oriented


  • Risk management
  • Agile Methodology
  • Scrum
  • Process improvement
  • Quality assurance and control
Accomplishments
  • Released 12 Universal Windows Applications for Windows 10 in 64 languages
  • Signed-off on Windows 7, 8 and 8.1 in 111 languages
  • Streamlined and improved Windows Applications localization process with direct impact on the release cadence
  • Oversaw Bi-Directional languages quality (9 languages) for Windows 7, 8, 8.1 and 10

Work Experience
08/2012 to Current Program Manager Novetta | Miami, FL,
  • Served as go-to-person for International Windows Applications
  • Partnered with Windows Applications Feature Teams and Design teams to address International Customer issues and feedback
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Defined project deliverables and monitored status of tasks.
  • Monitored team (Incl.Engineers and Quality) progress and enforced deadlines.
  • Managed and Updated 12 Windows Applications in an agile fashion
  • Delivered status reports to stakeholders of Windows Application Localization
  • Drove and owned bug triaging process for Windows Applications
  • Collaborated with designers to create proper User Interfaces for Windows Applications for International Customers (particularly bi-directional markets).
07/2008 to 04/2011 Software Testing Engineer General Dynamics | Beale Air Force Base, CA,
  • Signed-off on Bi-Directional quality for Windows 7, 8 and 8.1 (9 languages in total)
  • Coordinated continued performance assurance of software applications
  • Automated performance test scripts.
  • Acquired end-to-end product knowledge and identified areas of the application to be regression tested.
  • Created test-cases in WTT for Bi-Directional Scenarios for Windows 7, 8 and 8.1
  • Owned and drove Bi-Directional bug triaging through various release of Windows (Windows 7, 8 and 8.1)
  • Performed functional, non-functional, regression and performance tests.
Education and Training
Expected in 2006 to to Bachelor of Arts | Oriental Languages and Literature Arts, Cairo, GPA:
  • Graduate with honors.4th of class
  • Pre-masters in Hebrew literature, with “Excellent” score. (June 2007)
  • Certificate of Diplomatic Habilitation from the Faculty of Political Science and Economics (November 2007)
  • Certificate of Introduction to Object Oriented Programming in Java at the American University in Cairo, with “A-“score (March 2010)
  • Project Management Certificate - Bellevue Collage (Sep 2015)
  • Skills for Success - Dale Carnegie Communication Certificate (Breakthrough Award) - University of Central Missouri (Nov 2015)

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Resume Overview

School Attended

  • Arts

Job Titles Held:

  • Program Manager
  • Software Testing Engineer

Degrees

  • Bachelor of Arts

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