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program manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Profile
Highly qualified, detail-oriented and hardworking Program Manager with more than 18 years of experience. Proficient in all aspects of producut development, scheduling, production planning, management and client relations. Expert computing and technology skills including competence in multiple software applications, Project Management Systems, MRP Systems, and networking issues.
Qualifications
  • Leading large organizations
  • Strategic planning
  • Identifying risks
  • Managing multiple priorities
  • Conflict resolution
  • Critical thinking
  • Eye for detail
Relevant Experience
Experience
Program Manager, 02/2014 - Current
T-Mobile Maitland, FL,
  • Direct, develop and manage Magna Electronics teams (Engineering, Manufacturing, Purchasing, Quality, Sales) for both new development programs and current production programs.
  • Responsible for the overall performance of the programs - which includes overall Timing, Cost, Quality, and Profitability.
  • Responsible for the financials / budgeting of all aspects of the program in addition to program management functions.
  • Insure that timing is met for key milestones to meet customer timing and events.
  • This includes change management for programs in production.
  • Key programs under my management are the C346 Motor / Inverter / PCM, and also pump programs such as the SeWP, ePhaser, and eVP.
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  • Key Contributions:.
  • Responsible for Magna Internal customer programs, as well as Ford programs.
  • Responsible for managing internal Magna team members for support of design changes on current production programs, as well as for quoting new business opportunities for new products.
  • Responsible for the overall profitability and success of the programs under my management.
  • Successfully launched numerous design changes required by the customer, from concept through PPAP and implementation.
  • Improved relationships between Magna Electronics and our internal customer Magna Powertrain.
  • Lead VA/VE and cost reduction activities.
  • Work with Purchasing department for sourcing strategy, component / BOM costs, and supplier issues.
  • Support of Manufacturing plant team for internal and customer issues.
Program Manager, 04/2012 - 02/2014
T-Mobile , ,
  • Direct, develop and manage a global development team for a completely new and complex tandem pump program.
  • This new pump involves cutting-edge technology for a major OEM launching in 2015 with annual volume for Pierburg of 700,000 units.
  • This program was an extremely important program for Pierburg - from a strategic as well as revenue standpoint, and also the largest single program in the history of the company.
  • Daily activities include coordination and management of activities between internal groups at Pierburg (i.e.
  • engineering, sales, validation, purchasing, quality, and manufacturing).
  • Main interface between customer and Pierburg for this project.
  • Responsible for the financials / budgeting of all aspects of the program in addition to program management functions.
  • Insure that timing is met for key milestones to meet customer timing and events.
  • Key Contributions:.
  • Responsible for the entire Global Development team members, who are based in the United States, as well as Italy, Germany, and Mexico.
  • Responsible for the overall profitability of the program.
  • Successfully negotiated with GM substantial cost increase for tooling and piece price due to design changes.
  • Provide monthly program status updates directly to the Board of Directors in Germany.
  • Responsible for direct reports in each group (Purchasing, Engineering, Sales, Manufacturing, Quality, ect).
Senior Program Manager, 04/2001 - 04/2012
Humana Inc. , ,
  • Direct, develop and manage complex domestic and global OEM seatbelt programs from initial award of business through launch to insure all customer and internal key deliverables are met.
  • Coordinated and managed activities between all customer and internal Takata groups (i.e.
  • engineering, sales, validation, purchasing, quality, manufacturing, suppliers) along with various levels of management to report progress / issues / countermeasures during all phases of program including post-launch design changes.
  • Worked with Global suppliers to insure new tooling and components are created and available to meet program requirements, both in terms of timing as well as within program budget.
  • Main interface between customer and Takata on all projects under my responsibility.
  • Key Contributions:.
  • Responsible for all GM, Chrysler, and Hyundai / Kia Seatbelt programs.
  • Previously responsible for all Nissan, Toyota, Mitsubishi, and Subaru programs.
  • Over 30 successful major platform launches (Domestic and Transplant).
  • Responsible for all GM , Chrysler, and Hyundai / Kia Seatbelt programs.
  • Key contributor to receiving GM "Supplier of the Year" award for 2004 through 2011.
  • Responsible for management of G4 retractor / CLT program development - this was a major enabler for GM to receive 5-Star NCAP safety ratings across many Global Platforms.
  • Management of GM Korea V300 program and new devices, enabling GM to be awarded Korea "Car of the Year" for the first time.
  • Awarded "Takata Way Award" by Mr.
  • Takata as recognition of accomplishments.
  • Awarded "Takata External Support Award" by manufacturing plants in Mexico as recognition of accomplishments.
Project Manager, 08/1999 - 04/2001
The Cook & Boardman Group, Llc , ,
  • Implemented transfer of Electronic Carton Pull System (ECPS) routes from GM Orion Assembly to Ryder.
  • Logistics Optimization Center in Auburn Hills Michigan.
  • Developed Pilot Part Program at Ryder for GM pre-production builds.
  • Transferred and developed Metal Kitting department from GM Detroit-Hamtramck plant to Ryder Logistics facility in Detroit.
  • Developed and implemented material rack layout / bar-coding location inventory control system at Ryder locations in Highland Park and Auburn Hills.
  • Coordinated and implemented moving Ryder cross-dock facility from Canton Michigan to Highland Park.
  • Michigan.
  • Was Shift Supervisor at Ryder Canton Logistics center for 2nd and 3rd Shift.
  • Was Cross-Dock Supervisor at Highland Park and Auburn Hills Ryder locations.
Terminal / Operations Manager, 03/1995 - 08/1999
Galaxy Transport Inc , ,
  • Managed and direct day-to-day operations for the Michigan Intermodal Logistics operation.
  • Managed customer accounts as well as develop new customers and accounts.
  • Was responsible for recruitment and retention of contract Owner-Operator truck drivers.
  • Was responsible for Michigan location operation and yearly budgets.
  • Successfully grew operations from four owner-operators to over 25 owner-operators, and continually increased revenue and profits each year.
Education
Bachelor of Science: Business Management, Expected in 1999
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University Of Phoenix - Southfield, MI
GPA:
Status - Business Management 78
Affiliations
Skills
budgeting, budgets, budget, change management, concept, cost reduction, drivers, edge, Electronics, financials, inventory control, layout, Logistics, managing, Optimization, program development, program management, coding, progress, Purchasing, Quality, receiving, recruitment, safety, Sales, sourcing strategy, strategic, Supervisor, tandem, validation

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Resume Overview

School Attended

  • University Of Phoenix

Job Titles Held:

  • Program Manager
  • Program Manager
  • Senior Program Manager
  • Project Manager
  • Terminal / Operations Manager

Degrees

  • Bachelor of Science

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