LiveCareer-Resume

program manager resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA 94105
:
Summary
Objective: To fill the position of Business Analyst at YYY; possess exceptional evaluation and judgment abilities, oral and written communication skills, and strong problem-solving skills.
Education
Nyack College Rockland, NY Expected in Dec 2018 Master of Science : Organizational Leadership - GPA :
Concordia College Bronxville, NY Expected in Dec 2016 Bachelor of Arts : English Language and Literature - GPA :
, Expected in Organizational Redesign & Innovation | Strategic Planning & Implementation | Transformational Leadership | Organizational Culture & Team Building | Ethical Leadership | Principles of Research Methods | Global Leadership & Diversity | Statistics | Business law. : - GPA :
Highlights
  • MS Visio, Waterfall, Scrum/Agile techs, Adobe Illustrator, Adobe MS Project, Publisher, Outlook and Access, Asana, Smartsheet, Trello, SPSS, HTML, Wrike, Jira, Version One, SmartDraw, Tableau, Salesforce
  • Certification: Exin Agile Scrum Master
  • Projects:
  • Product roadmap planning and project scheduling of SmartWeather, a weather forecasting portal using Agile methodology.
  • academic, Adobe, Adobe Illustrator, Agile, Business Analysis, Business law, business processes, Change Management, closing, Conflict Resolution, data entry, Data Management, designing, forecasting, HTML, Innovation, Team Building, Leadership, Legal, marketing plans, marketing materials, Access, office, Outlook, MS Project, Publisher, Negotiation, communicator, Organizational skills, Organizational, peer review, rapport, real estate, Research, sales, scheduling, Scrum, SPSS, SQL, staff development, Statistics, Strategic Planning, Tableau, training material, Visio
Experience
T-Mobile - Program Manager
Orlando, FL, 11/2017 - 05/2018
  • Managed the planning, designing and development of creative events and programs on campus.
  • Mitigated errors in scheduling, introduced feedback system and peer review process that helped minimize delays & ensured effective academic support.
  • Managed people and made sure they worked efficiently in delivering exemplary services to the student body.
  • Tackled high volume projects requests; improved operational efficiency by addressing student concerns and providing statistical reports of student usage.
  • Co-created staff development plan and training material to help with the onboarding and training of new consultants.
The Great American Title Agency, Inc - Marketing Coordinator/Inside Sales
City, STATE, 01/2017 - 09/2017
  • Gathered, analyzed and created all types of required documents to conduct Continuing Legal Education (CLE) for lawyers; and assisted the sales team in the successful closing of several huge real estate deals.
  • Researched, examined business processes; brainstormed marketing plans; designed new corporate marketing materials, and revamped the company's webpage.
  • Implemented new initiatives in an effort to achieve a "paperless" office.
  • Trained staff on company-customized applications and verified that data documented within internal software systems is entered accurately.
Office Of Admission, Concordia College - Student Assistant and Tour Guide
City, STATE, 06/2016 - 12/2016
  • Efficiently completed data entry tasks on Banner (SQL); and successfully organized Open House Events.
  • Directed more than 30 campus tours with students, parents, and guidance counselors.
  • Co-led weekend orientation training retreat for 20-30 mid schoolers and high-schoolers.
  • Built rapport with international ambassadors; resolved problems during application process which led to higher enrollment of students.
  • Identified by campus visitors as a clear and efficient communicator in multiple feedback reviews.
Work History
Nyack College Writing Center - Program Manager
Rockland, NY 11/2017 - 05/2018
  • Managed the planning, designing and development of creative events and programs on campus.
  • Mitigated errors in scheduling, introduced feedback system and peer review process that helped minimize delays & ensured effective academic support.
  • Managed people and made sure they worked efficiently in delivering exemplary services to the student body.
  • Tackled high volume projects requests; improved operational efficiency by addressing student concerns and providing statistical reports of student usage.
  • Co-created staff development plan and training material to help with the onboarding and training of new consultants.
The Great American Title Agency, Inc - Marketing Coordinator/Inside Sales
White Plains, NY 01/2017 - 09/2017
  • Gathered, analyzed and created all types of required documents to conduct Continuing Legal Education (CLE) for lawyers; and assisted the sales team in the successful closing of several huge real estate deals.
  • Researched, examined business processes; brainstormed marketing plans; designed new corporate marketing materials, and revamped the company's webpage.
  • Implemented new initiatives in an effort to achieve a "paperless" office.
  • Trained staff on company-customized applications and verified that data documented within internal software systems is entered accurately.
Office of Admission, Concordia College - Student Assistant and Tour Guide
Bronxville, NY 06/2016 - 12/2016
  • Efficiently completed data entry tasks on Banner (SQL); and successfully organized Open House Events.
  • Directed more than 30 campus tours with students, parents, and guidance counselors.
  • Co-led weekend orientation training retreat for 20-30 mid schoolers and high-schoolers.
  • Built rapport with international ambassadors; resolved problems during application process which led to higher enrollment of students.
  • Identified by campus visitors as a clear and efficient communicator in multiple feedback reviews.
Accomplishments
  • Capstone Projects - Strategic performance and financial analysis of Under Armour, Lululemon, and Amazon.
  • New Leaders Guide Proposal to Organizational Change Management in "Yahoo".
  • Organizational Culture Assessment and SWOT analysis of Nyack College.
Interests
  • International Ambassador (selected as Student Advisor for international freshman students)
  • Social Chairman at Theta Zeta Upsilon (2016-2017)
  • Organized a class trip for a group of 50 students, Hobbies & Interest: , Singing, badminton, painting, reading about the latest technology, volunteering in charitable events.
Skills
  • MS Visio, Waterfall, Scrum/Agile techs, Adobe Illustrator, Adobe MS Project, Publisher, Outlook and Access, Asana, Smartsheet, Trello, SPSS, HTML, Wrike, Jira, Version One, SmartDraw, Tableau, Salesforce
  • Certification: Exin Agile Scrum Master
  • Projects:
  • Product roadmap planning and project scheduling of SmartWeather, a weather forecasting portal using Agile methodology.
  • academic, Adobe, Adobe Illustrator, Agile, Business Analysis, Business law, business processes, Change Management, closing, Conflict Resolution, data entry, Data Management, designing, forecasting, HTML, Innovation, Team Building, Leadership, Legal, marketing plans, marketing materials, Access, office, Outlook, MS Project, Publisher, Negotiation, communicator, Organizational skills, Organizational, peer review, rapport, real estate, Research, sales, scheduling, Scrum, SPSS, SQL, staff development, Statistics, Strategic Planning, Tableau, training material, Visio
Additional Information
  • HONORS, ACHIEVEMENTS AND LEADERSHIP ROLES , Dean's list and Academic Scholarship Academic Life Senator (2016-2017) Secretary for Music &Talent Club, and Social Work Club (2016-2017) Young Scientist Award by Kumari Arrivial Peravai (KAP)

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Resume Overview

School Attended

  • Nyack College
  • Concordia College

Job Titles Held:

  • Program Manager
  • Marketing Coordinator/Inside Sales
  • Student Assistant and Tour Guide

Degrees

  • Master of Science
  • Bachelor of Arts
  • Organizational Redesign & Innovation | Strategic Planning & Implementation | Transformational Leadership | Organizational Culture & Team Building | Ethical Leadership | Principles of Research Methods | Global Leadership & Diversity | Statistics | Business law.

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