LiveCareer-Resume

program manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detail oriented professional experienced in office and non-profit management. Diligent and reliable individual, offering key strengths in coordination of daily operations and communications across all levels of personnel. Dedicated to supporting staff and the organizations mission.

Skills
  • Proficient in Microsoft Office Suite
  • Effective verbal and written communication
  • Develop and maintain positive interpersonal relationships
  • Reliable and dependable
  • Excellent attention to detail
  • Organization
Experience
Program Manager, 10/2016 to Current
T-MobilePhiladelphia, PA,
  • Managed day-to-day department operations including supervising employees.
  • Ensure programs operations are in compliance with with Federal, State and funder rules and regulations.
  • Arrange travel itineraries and make reservations including flights, hotel rooms and transportation.
  • Recruit, hire and train new employees, including monitoring and review of performance.
  • Completed employee job duties during absences and position vacancy's.
  • Tracked employee time and submitted timesheets to finance department for payroll processing.
  • Monthly reconciliation of credit card, petty cash, check requests and purchase orders.
  • Issued invoices and followed up on outstanding account balances.
  • Responsible for arranging building, vehicle and equipment maintenance and repairs.
  • Designed and implemented departmental and agency wide operating polices and procedures in various departments for optimal efficiency.
  • Promoted [Type] and [Type] programs by establishing professional relationships with community members and [Job title]s.
  • Cultivated relationships community organizations to maximize program outreach.
  • Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy clients or partners, effectively diffusing situations.
  • Prepared [Type] reports compiled from [Type] and [Type] data and disseminated to [Job title]s.
  • Scheduled, conducted and developed materials for employee meetings.
  • Completed grant applications with supporting documentation to secure funding proposals, grant application narratives and budgets to finalize with development prior to submittal.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Advocate at the Capitol in Salem for the Farm Bill and
  • Attend and participate in weekly, monthly, quarterly and annual meetings and conferences.
Food Program Coordinator, 06/2015 to 10/2016
Connecticut Business SystemsNorth Haven, CT,
  • Coordinated USDA and internal food programs in Umatilla, Morrow, Gilliam and Wheeler Counties.
  • Answered phone calls, transferred callers to the appropriate staff member for assistance, and provided information to callers for all programs.
  • Processed incoming and outgoing mail.
  • Maintained appropriate level of office supply's by tracking inventory and submitting supply requisitions to replenish stock.
  • Created and maintained an organized filing system of paper and electronic documents.
  • Worked in various software programs to track and report inventory, clients and donors.
  • Planned and executed meetings, lunches and special events for regional partners.
  • Processed client applications and conducted confidential eligibility assessments for multiple programs.
  • Prepared monthly, quarterly, and annual reports for funders and internal operations.
  • Recruited, Trained and recognized volunteers.
  • Built and maintained donor relationships with growers and producers in the food industry.
Warehouse Assistant, 11/2014 to 06/2015
Basha'sLake Havasu City, AZ,
  • Followed a schedule for pickups and delivery's.
  • Operated a cargo van or box truck to pick up and deliver products. Ensured vehicle was properly loaded, secured, and within weight limits.
  • Loaded and unloaded vehicles using pallet jacks and a forklift.
  • Verified the accuracy of all incoming and outgoing inventory using bills of lading, manifests, invoices and receipts.
  • Labeled and organized incoming inventory using the first in first out method.
  • Conducted timely and accurate inventory counts.
  • Maintained records including mileage/temperature logs, invoices, and receipts.
  • Provided exemplary customer service when interacting with all donors, partners and community members.
Courtesy Clerk, 04/2013 to 08/2013
SafewayCity, STATE,
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Bagged purchased items and helped customers load items into vehicle.
  • Stocked and organized shelves.
  • Maintained store cleanliness and sanitation.
  • Collected shopping carts from parking lot and maintained bottle and can return machines.
Education and Training
GED: , Expected in 10/2012 to Blue Mountain Community College - Pendleton, OR
GPA:

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Resume Overview

School Attended

  • Blue Mountain Community College

Job Titles Held:

  • Program Manager
  • Food Program Coordinator
  • Warehouse Assistant
  • Courtesy Clerk

Degrees

  • GED

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