program manager and corporate training specialist resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Human Resource focused would-be Generalist who promotes a team-oriented and open-door environment that is conducive to a successful business with strong staff. Offering 10+ years of experience and knowledge in recruitment,  training, orientation and incentive management in various public and private environments.
  • Experienced Business Manager 
  • Strategic Planning
  • Negotiation/Communication
  • Grant Writing/Admin
  • Program Design/Management
  • Training Plan Developer
  • Facilities Oversight
  • Leadership Training
  • Manufacturing Operations
  • Continuous Improvement
  • Six Sigma, OSHA & Quality Certifications
  • New Location Launches
  • Experienced Trainer and Classroom Facilitator
  • Construction ManageManagement

  • Staffing and recruiting
  • On and Off-boarding
  • Interviewing expertise
  • Performance management
  • Employment law (EEOC, ADA, FLSA)
  • Ethics Trained (Sarbane Oxley and Glass Steagal)
  • Employee relations
  • Manager coaching and training
  • Employee handbook development
  • Educated in  training methods
  • Conflict resolution
  • Complex problem resolution
  • Strategic planning
  • Value Stream Mapping

Significant Contributions

  • Responsible for bringing many small and large business customers to new TATC campus for training needs.
  • Oversaw construction of new state of the art 74,000 sq. ft. campus and bringing aboard 7 new programs.
  • Raised more than $450K for new campus and programs.
  • Wrote grants for more than $15M over career.
  • Opened 5 new Home Depot stores - hired and trained more than 400 people.
  • Oversaw construction on three large multi family units and over 75 private homes.
Professional Experience
2009 to 2016
  • Start-up program manager for one of eight applied technology colleges in Utah administering economic development grant for specialized business training needs.
  • Developed new business relationships and training plans, recruited trainers and assisted in training development for manufacturing and business community.
  • Classroom facilitator and program developer for industrial excellence programs for incumbent workers in capital development in manufacturing and industrial fields.
  • Corporate, local, state and Federal fundraiser in capital development for campus growth as well as to further economic and training needs of local business.
  • Recruit and manage employer-based program oversight.
  • Construction manager and relocation manager for new campus.
  • Developed program process and curriculum for the new programs including Industrial Mechanics, Welding, Diesel and Service Industries.
  • Supervised program development, instructor hiring, and operations management.
  • Staff lead and oversight on all local, state and federal grant funds.
  • Oversight on program development and operational budgets.
1998 to 2009
  • Salaried Manager for Specialty Sales for $30M - $50M Home Depot stores.
  • Oversaw new construction and opening of new Home Depot stores.
  • Administration of site financial plans, strategic development of market growth in commodity, special order and installed sales.
  • Perform day- to- day operations in retail management that included procurement, financial and product management, personnel management (staff of 150+), vendor negotiations, building administration, and implementation of company driven initiatives.
  • Secure new business and develop means in which to grow new and retain existing business.
  • Maintain staffing levels as necessary - develop existing skills and recruit new skills in order to maximize performance and drive the business.
  • Oversight on construction of three new Home Depot stores.
  • Recruited, trained and developed over 400 associates during career.
  • Performed as a District Manager for Specialty Sales for 14 Home Depot Stores.
  • Developed effective sales strategies and direction for specialty sales for a 14-district territory.
  • Peer leader in various capacities over 13-year career.
  • Consistently top performing manager over specialty sales.
1996 to 1998
  • Directed program development and administration for a new housing division of a reputable long-standing nonprofit corporation.
  • Developed and staffed a new community based advisory board.
  • Obtained General Contractor's License;  recruited and managed trades for program.
  • Developed successful local business and government partnerships to support program.
  • Secured private funding through community reinvestment provisions.
  • Secured grants and other financial means to support programs for land acquisition, new and existing construction, and support programs for low income first time home buyers.
  • Administered contractual funding obligations in purchasing land, development of the site, construction contract development and oversight, and eventual re-sale of single family residential units designed for low income first time home buyers.
  • A developing partner with Department of Labor, Department of Housing and Urban Development, local lending institutions, labor unions and Salt Lake Community College in an innovative program to teach high risk single mothers marketable construction skills in order to gain financial independence.
1991 to 1996
Construction manager/development specialist NA City, STATE,

  • Developed and managed diverse grants and funding sources to revitalize blighted, at-risk neighborhoods to combat poverty and increase housing stock values.
Expected in 1979
Office Management Program: Business Skills
Flathead Valley Community College - Kalispell, MT
Expected in 2018
Bachelor's Business/HR: Human Resources
Western Governor's University - SLC, UT
GPA: OTHER Six Sigma Green Belt Completer
Expected in 2012
Technical Degree: Manufacturing Operations Management
TATC - Tooele, UT
Microsoft Office
Continous Improvement Training
Six Sigma Certified

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Resume Overview

School Attended

  • Flathead Valley Community College
  • Western Governor's University
  • TATC

Job Titles Held:

  • Construction manager/development specialist


  • Office Management Program
  • Bachelor's Business/HR
  • Technical Degree

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