Proactive, performance-driven professional with over 10 years' progressive expertise in leadership, project planning, and problem solving for government, retail sales, and startup operations. Proven ability to support multiple projects with medium to high complexity. Consistent track record of improved efficiency, productivity, profitability and process improvement. Cross-functional communicator with outstanding interpersonal, motivational and presentation skills.
Managed all program planning, forecasting, and case management for Paxen Learning—Alabama location; directed contract budgets, reporting, capital analysis, metrics development, and program implementation.
Managed and delivered support for multiple Out-of-School Youth and Summer Youth Employment Programs, including coordination, scheduling, materials ordering and customer service. Served as the liaison between partnering agencies, program providers and community leaders. Provided program assistance and guidance in relation to the implementation and use of the management information system.
Planned, executed, and finalized projects within triple constraints of delivering on time, within budget and scope objectives, including acquiring resources and coordinating efforts of team members in order to deliver projects according to plan. Identified, effectively communicated, and resolved project issues and risks. Developed risk mitigation plans. Effectively communicated project status to project stakeholders. Motivated team members, influencing them to take positive action and accountability for assigned work. Scope of responsibilities included implementing stakeholder requirements.
Performed ongoing analysis to evaluate the efficiency, quality and productivity of business operations. Hired, trained, and developed sales associates and assistant managers. Scheduled personnel, assigned job assignments, conducted performance reviews, and provided daily supervision. Analyzed budget variances and implemented recommendations to control annual expenditures. Designed budget forecasting and expense analysis plans. Integrated Bebe's marketing and advertising strategies into daily operations and created floor displays to effectively enhance merchandise and sales.
Oversaw and implemented all promotions and brand activities and strategies to establish and maintain presence of brand throughout the store. Increased store sales through deliberate efforts strategically implemented in research, strategy, financial planning, and relationship management.
Provided product management expertise on brand positioning, marketplace research and consumer research. Conducted competitive analysis as well as consumer profiling. Managed and enhanced profitability, growth and image of body care, home fragrance and beauty.
Additional Studies: Quality Assurance (Risk and Cost Analysis)
Coursework in Business Communications and Management Information Systems
Additional Studies: Government Contracting
Volunteer, Law Office of Derry Johnson, 2008
Volunteer, Habitat for Humanity, 2008 - Present
National Association of Workforce Development Professionals. Member
FEMA: Certificate of Completion for Emergency Management Planning
National Association of Workforce Professionals, Member
Society of Women Engineers, Member
Languages: Visual C++, Visual Basic 6.0
Operating Environments: Windows 98/2000/XP/Vista, Mac OS X, GoTo Meeting
Software: Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Access, Project 2007, Lekin, Microsoft Project, QuickBooks Pro 2008, AutoCAD 2D/3D, Kronos
Web Browsers: Internet Explorer, Firefox
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