Program Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Skilled Program Manager versed in budget administration, project management, and team leadership. First-rate communication, interpersonal, and organizational abilities. Articulate and tactful with good mediation and consensus-building abilities. Ready to take expertise and ten+ years of experience to new company.

  • Program development and management
  • Policy and procedure improvements
  • Property and material management
  • Budgeting and resource management
  • Proficient in MS Office Suite, PowerPoint, ___
  • Purchasing and acquisition
  • Federal Acquisition & Contracting (FAR)
  • Professional writing
Work History
Program Manager, 12/2009 to Current
VisaAtlanta, GA,
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Ensured performance and scheduled cost control while maintaining contractual and internal performance requirements.
  • Created and presented data using MS Excel spreadsheets and other MS Office tools.
  • Developed and administered project budgets.
  • Administered $[Amount] budget and tracked expenses.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
  • Generated annual budget forecasting information for executive and corporate reports.
  • Manage the institute’s finances (average of $8M/year), analyze the budget, coordinate timely financial and technical reporting for the institute’s ongoing scientific projects, manage the institute’s procurement requirements (hardware, software, and chemistries)
    Manage all institute proposal efforts, incorporating new requirements for intramural proposals; in 2019, I oversaw the completion and submission of 12 full proposals ($_k), 8 of which will be funded in 2020 ($_k)

    I identified a need to improve the "DTS Travel Budget" section of our Purchasing Record Google sheet, incorporating clearer documentation of both the availability and sponsor of funds. As a result, Marty and I were better able to coordinate travel funding, and we had far fewer potential overbudget situations.

    Manage the Institute’s high-performance computing (HPC) usage and needs, maintaining and troubleshooting HPC account access, issues with HPC software licenses, and heavy HPC usage requiring additional hours.

    Prepare PowerPoint presentations for the institute Director and Deputy Director, using my experience to produce a strong and meaningful slide deck with fewer iterations. I also led the Institute’s response to multiple Army-issued programmatic Taskers, allowing for consistent and accurate representation of the Institute’s short- and long-term goals, program area roadmaps, spend plans, and military relevance.

    I continued to manage institute funding, working with TATRC, MRMC HQ, and DTRA Resource Management through the process of submitting PR requests and chasing all of our anticipated FY19 funding lines.

    * Reviews monthly expenditures against all 40+ BHSAI funding lines and updates financial spreadsheets accordingly
    * Coordinates invoice review and payment process for cooperative agreements and extramural collaborator grants
    * Performs analysis and prepares distribution of funding lines for invoice payment
    * Analyzes this financial data and advises the BHSAI Director on financial and budgetary issues
    * Procures specialized computational software systems and performs Contract Officer's Representative duties on several software contracts needed for Transformational Medical Technologies and Physiological Modeling research efforts
    * Serves as the BHSAI liaison with the U.S. Army Medical Research Acquisition Activity for software acquisition and invoice payment on multiple software contracts
    * Maintains annual training certification, specific to job duties: DAU CLC106 (COR training), CLM003 (COR Ethics training), DOD Information Assurance Awareness training
    * Manages the inventory of government-furnished equipment (computers and other capital assets) for the BHSAI: maintains hand receipts, orders new hardware during the Consolidated Buy as necessary, de-commissions broken or outdated inventory
    * Performs monthly financial, administrative, and reporting activities in support of multiple research programs
    * Prepares financial and technical progress reports (monthly, quarterly, and/or annual) for specific research projects
    * Performs editing on technical manuscripts, proposals, and research project reports
    * Serves as the BHSAI liaison with other DoD and MRMC organizations for specific Institute activities
    * Performs ad hoc programmatic and financial activities as needed
Legal Services Plan Administrator, 07/2004 to 10/2009
Global Data ConsultantsHarrisburg, PA,
  • Managed billable hour tracking, client invoicing, and schedules for five-attorney office.
  • Administered the firm's Legal Services Plan for the Aircraft Owners and Pilots Association (AOPA): managed a nationwide panel of Plan attorneys; managed multiple databases of client billing records and case management; managed all state and annual filing requirements.
  • Liaised with AOPA - provided monthly budget reports and Plan usage analysis
  • Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information and ascertain Plan coverage.
  • Planned seminars for Plan attorneys; coordinating audio-visual services, printed materials, hotel, and catering
Telecommunications Analyst, 02/2000 to 05/2004
Berea CollegeCity, STATE,
  • Managed all accounts payable for campus telecommunications billing and equipment
  • Maintained departmental budgets with MS Excel
  • Maintained all campus phone records on Banner (Oracle-based database)
Bachelor of Arts: English, Expected in 05/1998
McDaniel College (formerly Western MD College) - Westminster, MD,
  • Valedictorian

Currently hold a NACI clearance

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School Attended
  • McDaniel College (formerly Western MD College)
Job Titles Held:
  • Program Manager
  • Legal Services Plan Administrator
  • Telecommunications Analyst
  • Bachelor of Arts

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