program manager resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • Highly motivated professional who is results-oriented, constantly checking in with the goal to determine how close or how far the organization is and what it will take to make it happen. Hungry for knowledge and determination to turn information into action has contributed to professional success. Considered a 'forever student' eager to build on academic foundations in Advertising and stay in tune with the latest strategies through continued coursework and work experience. What I bring to the table.
  • Manage and monitor multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within strategically define parameters
  • Recommend, communicate, and implement solutions to identify problems/root cause of issues
  • Build positive and lasting relationships with clients, alternating between a strategic and consultative approach
  • Represent the voice of the client and work closely with the creative team while overseeing kick-off meetings, discovery meetings, and adhering to strict timelines to ensure KPIs are met
  • Develop and manage realistic budgets and timelines and pull together all pertinent information for initial proposals
  • Skills
    • Advertising
    • Approach
    • Agency
    • Automobiles
    • Branding
    • Budget
    • Charts
    • Com
    • Creativity
    • Customer Relationship Management
    • CRM
    • Client
    • Clients
    • E-commerce
    • Edge
    • FCA
    • Funds
    • Global marketing
    • Marketing
    • Market
    • Media plans
    • Mentor
    • Microsoft Office
    • Performance management
    • Proposal
    • Radio
    • RFP
    • Sales
    • Spreadsheets
    Work History
    Program Manager, 05/2018 to Current
    WebmdAtlanta, GA,
    • Helm, founded in 1943, is a leading provider of end-2-end marketing solutions, branded merchandise, fulfillment, e-commerce and leading-edge platform solutions by using creativity and ingenuity to solve problems for clients, help build their brand, and create meaningful connections with employees and service providers.
    • Business Lead responsible for overseeing $2.8M in annual budget and allocation of funds toward revenue generating incentive programs for multiple fortune 500 companies.
    • Responsible for coordinating all internal activities related to production projects affiliated with loyalty programs, gift with purchase items, and branded merchandise while engaging cross-functionally with key stakeholders.
    • Led and maintained the launch of, generating $510k in promotional product sales in the first month of operation.
    • Successfully planned and held FCA based holiday sale, resulting in over $20k in sales in 48 hours.
    • Collaborate with key stakeholders to evaluate KPI objectives such as cycle time related to production jobs, supplier proof approval rates, click-through rate, cost, platform impressions, and ROI.
    • Serve in a mentor program for new Helm resources; responsibilities include guidance on overall performance management, goal identification, and executing daily sourcing activities.
    Associate, 05/2017 to 05/2018
    MckinseySan Francisco, CA,
    • Universal McCann is a global marketing and advertising agency, employing 4,800 employees in its more than 130 offices in over 100 countries worldwide.
    • UM powers an innovative approach that discovers, defines, and disseminates meaningful matters in media to better foster connections between brands and the audience.
    • Oversaw $5.1M in budget and allocation of funds used to represent clients brands for Fiat Chrysler Automobiles (FCA).
    • Held a large role in the RFP process with co-branding companies and the creation of Super Bowl LII commercials for the 2018 Jeep Wrangler campaign.
    • Created media plans across multiple channels, such as social, digital, and radio.
    • Developed tactical components of client media campaigns, such as flow charts, spreadsheets, and budget summaries.
    • Built and maintained key relationships with vendors and publishers to ensure an effective creation and implementation of campaigns from sourcing of services, through RFP, client representation, and finalized project engagement.
    Intern, 05/2013 to 08/2013
    Sunroc Corp.Caldwell, ID,
    • A subsidiary of Penske Corporation, is the North American leader in Class 8 heavy duty powered truck fuel-heater/water separators and filter systems.
    • Analyzed and measured DAVCO performance in relation to industry-leading competitors (e.g.
    • Donaldson Company, Inc.
    • And Tata Motors) on a global scale to ensure top of mind success.
    • Hands on exposure to market consumers to gain insight on requirements for updates and ease of use in product mobility.
    • Presented a personal project proposal to keep promotional/advertising efforts in house rather than outsourcing to a third party company; successfully created, launched, and monitored all DAVCO Technology's social media interfaces.
    • Managed and monitored DAVCO's Customer Relationship Management (CRM) Portal.
    Bachelor of Arts: Communications - Advertising, Cognate of Management, Expected in to Michigan State University - East Lansing, MI
  • Advertising Association; Provided developmental opportunities beyond the classroom such as: resume building, leadership opportunities, business conferences and interaction with business professionals
  • Alpha Xi Delta Sorority; Elected to be a re-founding member and take the initiative to guide a new sorority
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    Resume Overview

    School Attended

    • Michigan State University

    Job Titles Held:

    • Program Manager
    • Associate
    • Intern


    • Bachelor of Arts

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