Program Manager Resume Example
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PROGRAM MANAGER
- https://www.linkedin.com/in/andre-davis-4045048a/
Skills
- Case documentation
- Group psychotherapy expert
- Trained in indicators of child abuse
- Mental health evaluations
- Event & Game Day Operations
- Operational Management
- Critical Thinking
- Communication & Interpersonal
- Case Management
- Clinical
- Mental Health
- Treatment Planning
- Training & Development
- Problem-solving
- Microsoft Office Administration
- Behavior Analysis
- Teamwork
- Human Services
- Social Services
- Community Relations
- Planning and Coordination
- Leadership
- Compassion
- Customer service
- Conflict resolution
- Collaboration
- Venue selection
- Meeting planning
- Sponsorship development
- Volunteer Management
- Communications management
- Communications development
- Information gathering
- Social media expertise
- Time management
- Social media marketing
- Business correspondence
Professional Summary
Focused, multi-faceted, and motivated self-starter with unique ability to find positivity in any situation. Persuasive and effective communicator with 5+ years of experience in Event Management and Mental Health. Finely tuned analytical skills and dedicated to training for sound leadership to ensure the best quality of service.
Work History
Program Manager, 03/2019 to 12/2019
Addx Corporation - Saint Inigoes , MD
Addx Corporation - Saint Inigoes , MD
- Developed and implemented Program Services and maintained confidential client and staff records demonstrating program effectiveness.
- Implemented new communication strategies between therapist, case managers, and other office personnel.
- Developed community partnerships to facilitate client engagement in community resources and activities. (Pipp Program, AMHA, clothing, food, furniture banks)
- Coordinated and oversaw community sponsorship events to attract new potential clients.
- Participated in interviewing and selecting Case Management, Clinical and Peer staff.
- Managed and scheduled all personnel training and built staff development plans that promoted increased responsibility and growth.
- Directed and monitored organization staffing; includes employee recruitment, selection training, career development, performance assessment, workload planning, recognition, salary actions and disciplinary actions.
- Processed administrative paperwork from staff in accordance with State and Agency procedures.
- Assessed new technologies and made recommendations for improvement and efficiency.
- Oversaw implementation of Case Management planning for all Agency clients, assuring that services were coordinated and met clients needs.
Qualified Mental Health Specialist, 03/2018 to 12/2020
Life Solutions South LLC - City , STATE
Life Solutions South LLC - City , STATE
- Provided assistance with referring and linking to other healthcare, behavioral healthcare, and non-healthcare services to avoid more restrictive levels of treatment.
- Worked with clinical staff by utilizing interventions and evidence-based techniques to provide treatment to clients.
- Identified strategies and session activities for client growth.
- Documented weekly reports on client progress in accordance with State and Agency procedures.
- Provided support with the restoration of client's social, interpersonal skills, and daily functioning by aiding clients with medical, educational, spiritual, and other services medically needed to assist with their mental health.
- Performed crisis intervention, de-escalation techniques, suicidal and lethality assessments, and teaching daily functioning, resiliency skills and interventions to prevent crisis and encourage amelioration.
Event Management and Facilities Assistant, 01/2016 to 03/2018
Elon University Athletics - City , STATE
Elon University Athletics - City , STATE
- Coordinated setup and oversaw game day operations for first ever Phoenix Track Invitational.
- Assisted with planning and management of home contest for 17 varsity sports within the Colonial Athletics Association.
- Worked closely with marketing staff, video and graphics staff, and sports staff to implement and develop in-game integration of team initiatives .
- Oversaw setup and take down of of game operations equipment for all 17 sports.
- Performed duties assigned within day-to-day operations and game day operations.
- Coordinated schedules and timelines for all events.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
Education
Master of Education: : Interdisciplinary Studies, Expected in 2021Campbell University - City, State
Bachelor of Science: : Sport And Event Management, 05/2015Elon University - City, State
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Resume Overview
School Attended
- Campbell University
- Elon University
Job Titles Held:
- Program Manager
- Qualified Mental Health Specialist
- Event Management and Facilities Assistant
Degrees
- Master of Education : : Interdisciplinary Studies , Expected in 2021
Bachelor of Science : : Sport And Event Management , 05/2015
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