Program Manager Resume Example

I managed, guided, supervised, and assisted up to 20 licensed and unlicensed staff, prioritized and assigned cases and tasks; I assisted in developing staff skills and conducted Performance Evaluations. I worked on identifying training needs and provided training for staff. I monitored and oversaw the different levels of services that are offered. I oversaw and monitored team meetings to review caseloads, treatment concerns, and recommendations. I also oversaw the ongoing implementation of MHSA programs, and responded to community and other agency questions and built partnerships.

to oversee the agencies that are contracted with BCDBH, and worked with Quality Assurance within Behavioral Health. I provided training for new staff for Medi-Cal billing. I met with the agency directors/supervisors monthly for oversight and met with them quarterly to assist them in remaining within their contracted budgets. I oversaw TBS services county-wide, I assured the contract agency that offered the TBS services were closely trained and supervised by their licensed staff. I provided training and education regarding state requirements for TBS. I triaged School Based Counseling referrals from 52 different schools throughout the county. I conducted site certifications for the different contract agencies and assured the certifications were current. I worked in the Community Counseling Center providing individual and family therapy / counseling services. Focused on youth, teens, and parents. I facilitated groups for youth and parents. Provided Spanish-speaking services to Latino families. I supervised MSW Interns, and I worked collaboratively with outside agencies. I provided counseling and therapy to severely emotionally disturbed children and their families (K-6th grade), in a Day Treatment setting. I supervised and directed the Rehab Counselor to provide coordinated services within the same setting. I provided direction to the teaching staff in understanding and implementing behavioral interventions for the Day Treatment clients. I developed and maintained a behavioral modification system for the Day Treatment classroom. I coordinated case management services such as connection to Psychiatric, Psychological testing, and community-based services. I also worked collaboratively with the school and social service professionals. I maintained current assessments and treatment plans as required for Medi-Cal guidelines. I provided individual, group, and family therapy. Additionally, I completed monthly reports as necessary for Individual Educational Plans. I provided counseling / therapy to children and families in Oroville. I assisted in coordinating services with other agencies, participated in the monthly SARB Board meetings, provided counseling and resources to Spanish speaking families, and made essential home visits and resource linkage to families. I facilitated psychotherapy groups for teen girls with sexual abuse issues. I worked 1-2 days per week at the Gridley Community Counseling Center offering Spanish speaking TRAC services to Latino clients offering Individual, group, and family therapy. Worked with a Team in the Systems of Care WRAP Around Program that focused on helping kids who were at risk of hospitalization, out of home placement or in foster or group home care. I assisted with wrap around services and linkage to resources. I provided counseling and support to families and their children who were on probation, in Juvenile Hall, or had difficulty in school due to emotional disturbances. I also collaborated with community agencies such as CSD, Probation, and the schools.