I am a skilled Program Manager with expertise on the management of youth & Adult Programs. I am a team-oriented Program Manager with a strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
Voluntarily created and implemented standardization work teams and practices to assist in standardizing services at the different Behavioral Health sites in North and South County.Effectively manage two Counseling Centers at one time to assist the Dept due to a hiring shortage of Program Managers.
I managed, guided, supervised, and assisted up to 20 licensed and unlicensed staff, prioritized and assigned cases and tasks; I assisted in developing staff skills and conducted Performance Evaluations. I worked on identifying training needs and provided training for staff. I monitored and oversaw the different levels of services that are offered. I oversaw and monitored team meetings to review caseloads, treatment concerns, and recommendations. I also oversaw the ongoing implementation of MHSA programs, and responded to community and other agency questions and built partnerships.
(Mental Health Concentration) YEARS ATTENDED (1996-1998)
DOUBLE BA- PSYCHOLOGY & SOCIAL WORK YEARS ATTENDED (1990-1996)
Licensed Clinical Social Worker LCS 22663 licensed since April 2005
Management of Programs & Implementing new programs/services, extensive experience in in Behavioral/Mental Health System in an array of programs and services, Management of budgets, Leadership skills, Bi-lingual, Culturally sensitive, 18 years experience in wraparound services, good relationship with the community and multiple agencies, experience with Quality Assurance, teaching and training staff, Contract oversight, Integration of Primary care, Collaborative partner with Social Services & Probation dept, Strength based clinical supervision, good skills in working with staff that require progressive discipline, ability to encourage positive moral in the work place, work hard to incorporate evidenced based practices, and implementation of outcome measures.
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