Experienced CME/CE professional with 12 years of CME/CE experience in Medical Education Companies and non-profit organizations.
Program Manager, 01/2015 to Current
Annual Programming, American College of Chest physicians Assisted the Senior Director in implementing CHEST's overall educational strategy, ensuring high quality clinical and scientific content are aligned with appropriate delivery formats to achieve educational goals, and integrating new innovative educational strategies and technologies.
Managed, supervised, trained and evaluated three staff to ensure seamless execution of departmental policies and procedures; aid in the development of new policies and procedures as needed.
Primary liaison to CHEST program and abstract committees and Board Review Chairs,; orient all committee members and chairs to process and timelines, facilitate SWOT analysis and define needs, lead calls, and ensure follow up on action items.
Preformed site visits to assess meeting room location, size, and technical capabilities to ensure the best fit for the appropriate educational delivery formats for annual meeting and board review.
Represented the Education division and interests of committee leadership on the internal cross-functional staff teams for annual meeting, world congress and board review.
Provided support and enduring training materials to committee members participating in the review, grading, and session building process.
Created and use standardized faculty/speaker instructions, communication templates, and faculty training resources.
Developed outcomes report for live courses that communicated success in meeting educational objectives and key business and organizational metrics.
Provided guidance and oversight of vendors and system-related workflows used to plan and manage annual meeting session and abstract development process including submission, review, grading, and invitation, speaker management, and content capture/delivery.
Developed and manage timelines that meet the needs of educational program development, allow for the development of grant proposals to fund programs, and adhere to timelines required for defining logistical, and marketing.
Assisted with budget development and year-end projections as well as reporting on key performance indicators.
Maintained educational activity planning and evaluation criteria to meet ACCME accreditation standards and ACCP.
Oversaw the process for managing and resolving conflicts of interest for speakers for the annual meeting.
Liaison with Grants and Business Development areas to identify and set priorities for grant-funded programming related to the annual meeting.
Provided programmatic details to the grant writers and review final submissions to ensure educational goals are being met.
Reviewed all outcome reports prior to submission to funders.
Obtained funding for educational tracks for $200k.
Liaison with the marketing department to identify key messaging and program highlights; help establish a production and review schedule for the online and printed materials; ensure appropriate promotional, informational, and policy information is communicated on meeting microsites.
Created education event staffing plans in collaboration with key stakeholders.
Assign program staff to content development efforts during the planning phases and ensure coverage for onsite activities during live events.
Identified and contributed to the executing of opportunities for derivative activities, including international events, licensing opportunities, and creating of e-learning products stemming from annual meeting.
Education Manager, 01/2014 to 01/2015International Transplant Nurses Society ITNS
American Association for Neuroscience Nurses (AANN) Provided educational program management and creation of enduring products, for two nursing associations.
Contributed to both team and volunteer committee planning processes for educational activities by gathering, analyzing, and interpreting evaluation reports to determine effectiveness, outcome measurements, and future needs.
Maintained live activity files, annual reports, reaccreditation materials as assigned in compliance with the ANCC essentials, criteria, standards, and polices and in compliance with the AANN/ITNS policies and procedures.
Provided leadership and support to program, CE, and other assigned committees and task forces regarding content development, faculty recruitment and other course logistics.
Supported the collection and reporting processes of CE credits for annual/symposium meetings, regional courses and enduring products for attendees.
Collaborated with staff responsible for obtaining educational sponsorships to ensure compliance with accrediting bodies and pharma guidelines as applicable.
Provided support/staff liaison for six volunteer committees.
Developed comprehensive project timelines for all activities and manage project plans to meet deadlines and ensure successful programs.
Managed administrative activities related to educational programs including creating and monitoring budgets, conference call and other meeting agendas, preparing action notes or minutes, up-to-date project reports including project status, schedules, outlines, handout materials, presentation materials, online surveys, evaluation materials, expenditures, project planning timelines and final activity reports.
Managed vendor relationships for educational programming needs including negotiating agreements, quality delivery of services, monitoring expenses and invoices.
Developed and manage timely and professional communication including written, electronic and oral communication, with staff team members, SMEs, Committees and task force members.
Managed the program/session submissions website for annual/symposium meetings and regional courses.
Solicit, compile, review and edit educational/informational copy (e.g., title, learning objectives, description, CE) for the development of the program book in accordance with the ANCC guidelines.
Tracked responses from required faculty/invited speaker participation, data entry, faxing, maintaining and updating databases, compiling mail merges, general correspondence, emailing and production coordination of education/promotional/informational copy for annual/symposium meeting program books, regional course and enduring product promotion brochures.
Developed program descriptions suitable for internal and external communication and review draft promotional brochures and other materials prior to the final printing to ensure accuracy and completeness.
Assisted in the editorial production, proofing and coordination of the annual/symposium meetings, regional meetings, enduring products, program books and other marketing/promotional materials.
Preformed as onsite support at the annual/symposium meetings as requested, including room checks, coordination of faculty assignments, staffing of convention office, etc.
working closely with the operations manager and the meetings department.
Education Specialist, 01/2008 to 01/2014American Academy of Dermatology
Coordinated Annual/Summer Academy meeting, regional course, and Board Review scientific program content and faculty assignments in accordance with ACCME guidelines.
Managed the program/session submissions website and faculty management for Annual/Summer Academy meetings, regional courses, and Board Review.
Solicit, compile, review and edit educational/informational copy (e.g., title, learning objectives, description,CME) for the development of education/promotional/informational copy for annual/summer academy meeting program books and regional course/board review promotion brochures.
Worked with IT department to update abstract submission site content on the academy website.
Assisted in the editorial production and proofing of Annual & Summer Academy Meetings scientific program books working closely with the Meetings & Conventions and Creative & Publishing Departments.
Managed the logistics for the Live Patient Demonstration/Remote Patient Viewing/Head & Neck Anatomy: Cadaver Prosection session at the Annual & Summer Academy meeting.
Worked with the Development department in the solicitation of in-kind support for the Live Patient Demonstration session.
Coordinated with faculty and Meetings & Conventions department staff to develop audience response and Maintenance of Certification (MOC) questions for selected educational sessions at Annual/Summer Academy Meeting, and Board Review.
Organized council, committee, and task force support which included staffing a task force by preparing agendas, correspondence, and summation reports for conference calls and face-to-face meetings.
For face-to-face meetings, work with Meetings & Conventions department to secure meeting space and arrange logistics (i.e.
refreshments and A/V).
Preformed as onsite support at the Annual/Summer Meeting, regional courses, and Board Review as requested, including room checks, coordination of faculty assignments, staffing of convention office, etc.
working closely with Education and Meetings & Convention staff.
Maintained live activity files as assigned in compliance with the ACCME essentials, criteria, standards, and polices and in compliance with the AAD policies and procedures.
Primary liaison and point of contact for speakers and general meeting inquiries and coordinate other live meeting development.
Project Coordinator, 01/2005 to 01/2008Advogent
Assisted manager with reports for the client.
Coordinated audio visual and travel requests.
Maintained registration and event databases.
Managed and coordinated over 300 Promotional Education (PE) meetings.
Monitor and tracked budget, registration, and reconciled expenses for all corporate meetings and events.
Negotiated and screened venues and pricing.
Organized contracts, promotional materials, and meeting files.
Planned and executed assigned meetings and events ranging from 20 to 200 attendees.
Primary liaison and point of contact between representatives, speakers and venues.
Provided speaker confirmations, invitation selections, pre-event communication, post event follow up call with representatives.
Requested and released $431,450.00 of speaker honoraria.
Coordinated over 100 Continuing Medical Education (CME) Meetings and teleconferences.
Trained and mentored new employees.
Bachelors of Art:Project Management,presentMASTERS OF BUISNESS ADMINISTRATION
Benedictine University － Lisle, ILProject Management
Art History,2004Northern Illinois University － DeKalb, ILArt History
Illinois Alliance of Continuing Medical Education (IACME), Member.
Alliance for Continuing Education in the Health Professions (ACEHP).
Association Forum of Chicagoland (AFC), Member
Assertive Communication Skills for Women.
How to Become a Better Communicator.
Business Writing Basics for Professionals.
Adobe Photoshop Pro
*AMS Systems (Aptify, TIMSS, Personify, NetForum)
*Microsoft Office software (Word/Perfect, PowerPoint, Excel, Access)
*Speaker Management Software (Planstone, Oasis, ScholarOne)
*Google (sheets, slides, sites, mail, calendar, drive, forms)
*Learning Management System (Web Courseworks)