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Program Manager Resume Example

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CS
PROGRAM MANAGER
Summary

Program Manager with 15 years of experience in developing efficient and effective strategies within the art and educational industries. Strong background in the arts, and passionate to work with creative types and educators. Proactive leader in coaching, training and unifying communities and colleagues.

Skills
  • Policy and procedure improvements
  • Program and department leadership
  • Budget coordination
  • Issue and conflict resolution
  • Planningand coordination
  • Operational improvement
Experience
Alleare Consulting | Washington , VAProgram Manager07/2018 - Current
  • Administered all faculty contracts for each semester
  • Handled the entire process of new hires including email set up and company site troubleshooting
  • Monitored the fiscal budget for entire digital media department
  • Handled payroll for part-time and full-time faculty, substitute teachers, independent studies and digital media workshops
  • Coordinated department events, meetings and guest speaker series (averaging about 2 per week)
  • Handled all relations with faculty and their specific needs for each course
  • Helped evaluate the quality of courses, curriculum, labs and department equipment
  • Coordinated the registration process of all digital media students before each semester
  • Handled all relations with the facilities department for events and classroom needs
  • Attended and coordinated department meetings/retreats revolving the quality of curriculum and major requirements
  • Administered and updated the staff and faculty website page
  • Coordinated the department meetings and dinners
  • Handled the process of grading and rosters for each class, including independent studies and students from other schools (LMU)
  • Assisted the Chair and Assistant Chair with daily duties, advising and meetings
  • Assisted the Lead Producer with the senior show at the end of the school year
  • Updated the syllabus and resumes for each faculty
  • Completed all course and faculty evaluations at the end of each semester
  • Served as a DEI Council member for Otis College; helping to create an equitable and safe environment for the BIPOC community and students
  • Executed the discussion of Diversity, Equity and Inclusion in an anti-racist environment for the digital media department
  • Created the department protocol for student conflict resolution with faculty members
College Of St Benedict/St Johns University | Collegeville , MNFreelance Career Consultant03/2012 - 01/2019
  • Met with clients to review their HAB test results (3 hour career match test)
  • Provided client with potential career and college major matches according to their natural abilities
  • Helped supplement results with short term and long term goals, suggested college majors, and articles/information with matched career details
HS2 Academy | City , STATEHuman Resources/Operations Manager01/2012 - 09/2016
  • Oversaw all projects for management staff, teachers, and counselors for 10 branch locations in Northern and Southern California
  • Administered all staff communication, emails, announcements, calendars and branch events
  • Handled all job postings, inquiries and initial interviews
  • Coordinated the entire hiring process along with initial paperwork and background screening for each employee. Conducted exit interviews.
  • Created and executed the New Hire orientation, sexual-harassment orientation and Administrative Staff orientation for staff who desired additional training for workplace etiquette
  • Facilitated the hiring needs of teachers, counselors and administrative staff throughout the year
  • Updated the company employee manual with annual changes and edits
  • Assisted in designing company posters, announcements and marketing brochures
  • Assisted in coordinating branch openings and counseling seminars
  • Supported payroll with employee paychecks, reimbursements and time sheets from all branches
  • Managed and organized company's monthly expenses and payments
  • Communicated with company website developer to continue improving in-house company database
  • Improved the developing and designing of company's public website and blog
  • Published quarterly company newsletters
  • Conducted Highland Ability Company test feedbacks for all 10 Northern and Southern California branches (to review career and college matches)
Portraits, Inc. | City , STATEGallery Manager10/2010 - 01/2012
  • The sole full time employee for the New York City branch of Portraits, Inc.
  • Handled art consulting sales and commissions
  • Assisted in installations, commission contracts, art shipments and company wide gallery functions
  • Helped as the liaison between artists, clients and art consultants in the New York City area
  • Updated each artists' art portfolios, prints and records
  • Assisted in framing and delivering each commissioned portrait
  • Coordinated and managed the company events, portrait unveilings and handled any walk-in clients
  • Managed and oversaw the summer interns' duties and projects
Education and Training
University of California, Irvine | City, StateBachelor of Arts in Fine Arts06/2005
Activities and Honors

Dean's Honor List 2005

Volunteer
  • South Bay Advisory Council member (Center for the Pacific Asian Family, organization based in Los Angeles for the aid of women and children who are victims of domestic violence and sexual assault) https://nurturingchange.org
  • Impacting Hearts (organization based in the South Bay for foster teens) https://impactinghearts.younglife.org
  • DEI Council, Otis College (a division of Otis College dedicated to the issues of diversity, equity and inclusion on campus)
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How this resume score could be improved?

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Resume Strength
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  • Measurable results

Resume Overview

School Attended

  • University of California, Irvine

Job Titles Held:

  • Program Manager
  • Freelance Career Consultant
  • Human Resources/Operations Manager
  • Gallery Manager

Degrees

  • Bachelor of Arts in Fine Arts

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