Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Data-driven University Administrator & Non-profit Program Manager with over 10+ years of leadership in higher education & non-profit industries. Skilled in all facets of the admissions process, curriculum development, student mentoring/retention, budget creation/supervision, and stakeholder management

  • Budget creation and maintenance
  • Contracts
  • Crisis management
  • Documentation
  • Special events
  • Grants
  • Curriculum building
  • Logistics
  • Marketing/communications
  • Materials
  • Mentor
  • Access
  • Program development and management
  • Reporting
  • Researching
  • Statistics
  • Supervising
  • Surveys
  • Theatre
  • Website
  • Workshops
  • Policy and procedure improvements
  • Individual instruction
  • Performance monitoring
  • Program leadership
Program Manager, 09/2019 - Current
Allegheny Science And Technology Bridgeport, WV,
  • Manage the design, marketing/communications, execution and evaluation of programs focused on engaging, supporting and nurturing the creative and professional development of emerging artists.
  • Primarily focused on the August Wilson In-School Residency Program and the August Wilson Monologue Competition.
  • Responsibilities include:.
  • Researching needs and priorities for program development.
  • Articulating program goals, managing timelines and setting benchmarks.
  • Overseeing the development of program components and materials (curriculum, lesson plans, registration web portals and forms, applications, surveys, etc.).
  • Identifying program partners, soliciting involvement and managing these relationships.
  • Collaborating with and/or supervising Development Advisors, Donors, Donor Prospects, Grant writers, Theatre artists, Educators, and high school student program participants through program application, auditions, workshops, and performances.
  • Establishing evaluation and documentation strategies for project documentation and reporting, collection of statistics in order to write and provide information for grants, project summaries, archives, etc.
  • Coordinating and managing all event logistics.
  • Managing contracts and vendor relations as needed.
  • Creating and managing project budgets.
  • Managed programs from initial concept to completion.
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Tracked related expenses as part of administering $[Amount] yearly budget.
  • Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
  • Monitored program performance, gathered data and drafted reports to inform senior management.
  • Improved cross-departmental cooperation and information communication processes by providing presentations to staff members and administration.
  • Aided senior leadership by collecting and analyzing data to generate reports for continuous improvement or corrective action planning.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Cultivated relationships with community groups, project stakeholders and funding sources to maximize program outreach.
  • Enhanced cross-functional communication and data sharing practices by delivering program briefings and presentations to teammates and leadership.
  • Programmed and maintained online documentation and tracking systems to reduce reporting errors.
  • Managed project budgets and tracked expenses.
  • Ensured all programs and projects were successful and effective.
  • Wrote program requirements to define operations and meet target [Type] objectives.
Theatre Administrator, 12/2011 - 12/2018
Jevs Human Services Bala Cynwyd, PA,
  • Responsible for marketing/promoting the University's theatre program, its mainstage productions, and special events.
  • Included creation and distribution of all print and online media.
  • Served as advisor to theatre minors.
  • Managed the department's annual audition/interview process in NYC, Chicago, and Los Angeles.
  • Included creation and maintenance of audition/interview portal.
  • Produced the annual Performance Showcase.
  • Included two days of performances for New York City's agent, manager, and director communities.
  • Produced interactive Showcase website that provides access to actors.
  • Managed the internal/external vendor relations, including graphic designers, videographers, editors, photographers, printers, IT specialists, social media agents, and web developers.
  • Negotiated play usage rights for all mainstage and studio theatre productions.
  • Created and managed office's budget and expenditures with efficiency and discretion.
Associate Director, 12/2007 - 07/2012
Padillacrt Washington, DC,
  • Produced and promoted all events including "ACC Constitution Debate Day" and "Diez y Seis de Septiembre" Celebrations, resulting in outstanding growth and multiple event awards.
  • Developed/maintained the Center's promotional materials including the website, email campaigns, newsletters, and social media accounts.
  • Served as representative of the Center at state, regional and national organizations, boards, councils, and as the Center's student liaison and mentor for Center/student productions and internships.
  • Developed and administered budgets as part of overall financial leadership.
  • Led department and coordinated resources across programs.
  • Managed business event and operations calendars.
Director of Media Relations, 09/2003 - 08/2005
  • Directed regional media and public relations campaigns, and acted as spokesperson for all communication activities, including production of the crisis management campaign that offset the Christmas Kettle income deficit created by the 2003 Southern California grocery strike, result generated $500,000 in revenues.
  • Developed content for various communication vehicles including direct mail, website, collateral material, press releases, and media kits.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
  • Authored press releases and communications materials to share vital information and promote intended message.
  • Cultivated network of [Number] media and communications professionals to maintain strong partnerships, secure positive coverage and facilitate quick dissemination of information.
Education and Training
M.F.A: Theatre Management, Expected in
B.A: Theatre, Expected in

Summa Cum Laude

Activities and Honors

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