LiveCareer-Resume

program manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dynamic leader consistently exceeds performance goals and objectives. Has managed multiple programs successfully. Highly organized with excellent interpersonal skills, hardworking and dependable. Always open to growing, learning, and mentoring others. Deeply cares for the underserved community who are affected by social determinants of health and the ability to give them the right tools to succeed.

Skills
  • Documentation proficiency
  • Program leadership
  • Team leadership and direction
  • Performance monitoring
  • Budget coordination
  • Policy and procedure improvements
  • Project Management
  • Quality assurance
  • Data Collection & Research
  • Partnership development
  • Fluent in Spanish
  • Strategic Planning
  • Proficient in Microsoft Windows, TEAMS, PowerPoint, Google Drive
  • Trauma Informed
  • Reflective Supervision
Education
University of Phoenix , Expected in 2019 Master of Science : Psychology - GPA :
University of Phoenix , Expected in 2004 Bachelor of Science : Human Services - GPA :
University of California Los Angeles , Expected in Social-Psychology, Philosophy, Biology, and Sociology : General Studies - GPA :
Certifications
Implicit Bias Training, Reflective Practice, Trauma informed, Mindfulness, Healthy Families America Home Visitation National Model; Lactation Educator Certification by UCLA Extension; Mental Health 101, Parent as Teachers Curriculum, Child Development; Child Abuse Prevention; Mandated child abuse reporting training; Maternal Depression; Positive Youth Development; Leadership Skills; Parenting Class; Asthma Education; Domestic Violence Prevention Training; Medi-Cal, training; CPR; Managing Difficult People, Fatherhood Facilitator, CalFresh Program, Etc
Work History
Alteryx Inc. - Program Manager
Indiana, PA, 12/2016 - Current
  • Performs day-to-day management, planning, budgeting of the 0-5 programs which are Healthy Families America Home Visitation program, Project DULCE, CPSP, and the B2B partnership.
  • Supervises the 0-5 programs staff which include the Home Visitor Supervisors, the Home Visitors, and the Administrative Assistant.
  • Oversees quality assurance activities and maintains policies and procedures up-to-date.
  • Analyzes program data and prepares reports for funders.
  • Recruits, selects, and hires staff; as well as coaches and mentors them, and oversees the development, implementation, and evaluation of training programs for staff.
  • Participates in outside training sessions, meetings, and conferences as appropriate.
  • In coordination with Home Visitor Supervisor, assists in the development of proposals and plans for the enhancement of activities and services.
  • Represents Select Home Visitation program on community advisory boards, task force meetings, and councils.
  • Establishes and maintains close working relationships with a variety of health professionals as well as other community agencies and providers, and attends Collaborating Partner meetings as needed.
  • Co-chair of the Long Beach Home Visitation Collaborative.
  • Leadership member of the Best Start Central Long Beach Partnership.
Safran Group - Program Coordinator / HFA Program Manager
Boulogne, FL, 06/2012 - 12/2016
  • Performed day to day management, planning, budgeting of Healthy Families America Home Visitation program.
  • Provided supervision of Home Visitation staff including the Home Visitor Supervisor, the Home Visitors and the Senior Typist Clerk.
  • Worked collaboratively with WIC staff to promote improved coordination and integration of HFA program services with WIC activities.
  • Participated in project’s strategic planning activities and the development of the Healthy Families America Plan.
  • Analyzed data and quality assurance activities for project.
  • Development, implementation, and evaluation of training programs for project professional and paraprofessional staff.
  • Under the direction of the Executive Director and Community Services Chief, recruited, selects and hires professional and paraprofessional project staff.
Pacific Medical Centers - Senior Program Manager
Mukilteo, WA, 01/2003 - 01/2012
  • Provided management support to INMED’s Perinatal Home Visiting, Mentoring Children of Prisoners programs (Past programs include Asthma Management Program, Gang Intervention Program, Health Insurance Enrollment Program, and Immunization Program).
  • Provided day-to-day supervision of all case management staff.
  • Supervised the implementation of all program activities, objectives, and outcomes.
  • Collected data from programs and draft reports to funders.
  • Conducted quality assurance checks of case management files, and relevant program databases.
  • Supervised volunteer mentors and regularly communicate with them, to help them during their service period.
  • Represented INMED at community meetings, conferences, & training.
  • Served as a liaison between INMED programs and collaborative partners.
  • Supported the Director in analyzing program evaluation results.
  • Lead ongoing program-specific meetings including case management support meetings and develop programmatic work plans in coordination with other staff as appropriate.
  • Supported the Los Angeles Director in the development of grant proposals, reports, and special projects.
  • Conducted presentation on Asthma Management, Parent Class, STI’s/HIV & Family Planning to different community groups.
  • Interviewed and train new staff.
JWCH Institute, Inc - Community Health Worker II
City, STATE, 01/2001 - 01/2003
  • Conducted one-to-one outreach and completed all paperwork required.
  • Conducted education sessions and provide information on health education.
  • Networked to other youth oriented agencies.
  • Assisted the Program Coordinator to plan community activities/events.
  • Drafted quarterly reports for funders.
  • Developed database for data collection.
  • Participated in community meetings.
  • Interviewed and trained new staff.
  • Assisted in the development of promotional materials, curricula & assessment tools for outreach activities.

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • University of California Los Angeles

Job Titles Held:

  • Program Manager
  • Program Coordinator / HFA Program Manager
  • Senior Program Manager
  • Community Health Worker II

Degrees

  • Master of Science
  • Bachelor of Science
  • Social-Psychology, Philosophy, Biology, and Sociology

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