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program manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Summary

Senior manager with over 15 years of technical, operational, financial, and administrative experience in leading international relief and development programs across Eastern Europe Proficiency in managing the implementation of U.S. DoS, USAID, EU agreements for programs in the sectors of education, nutrition, humanitarian assistance, disaster response, and infrastructure rehabilitation.

Recruited, supervised, trained, and coached field staff members (including 2 peer Directors) Strong experience in developing, rolling out, and implementing strategies, policies, and procedures Robust experience in capacity building of U.S. and international relief organizations on humanitarian assistance programming through the provision of individualized counseling and delivery of 10 international and domestic conferences.

Skills
  • Digital Marketing
  • Social Media (video editing)
  • Civil Rights and Social Action
  • Disaster and Humanitarian Relief
  • Economic Empowerment
  • Education
  • Health
  • Social Services
  • Performance Monitoring
  • Organizational Performance
  • Partnerships and Resource Mobilization
  • Financial Analysis
  • Team Management
  • Relationship Building
Education and Training
Free International University of Moldova , Expected in 01/2010 Master’s Degree : Social Work and Public Assistance - GPA :
Academy of Economic Studies of Moldova , Expected in 01/2008 Bachelor’s Degree : Business Administration - GPA :
Certifications

Legal Translations

Grant writing

Disaster relief

Experience
Eaton Corporation - Program Manager
Simpsonville, KY, 06/2020 - Current
  • Assist with the onboarding process of new Resident Assistants and/or Resident Aides as designated
  • Coordinate the orientation of Resident Assistants and/or Resident Aides
  • Coordinate and develop Resident Assistant work schedules
  • Communicate all performance concerns, educational needs and development opportunities to supervisor in a timely manner
  • Provide input to performance evaluations of Resident Assistants and/or Resident Aides
  • Implement established staffing patterns and schedules that meet resident care needs and financial goals
  • Serve on-call for staffing needs as required
  • Maintain accurate staffing documentation including attendance tracking as designated by site
  • Maintain and submit accurate staffing statistical data to supervisor according to established timelines
  • Provide clerical support for the Home Care function
  • Coordinate and complete home care billing for services provided to residents according to established procedures.
Kayak - Country Manager
Berlin, NH, 05/2016 - 11/2019
  • Supervised the management of monetization, sub-grants, and cost-share
  • Monitored and evaluated program effectiveness, success, and contribution to overall objectives, against time schedules and availability of resources
  • Ensured that program implementation was in compliance with funder regulations, corporate policies and procedures, and host country legislation
  • Advised executive team on implementation challenges, including legal, budgetary, compliance, security, and other risks and provided recommendations for resolution and mitigation
  • Represented the organization before multiple host country government agencies, U.S
  • Embassy, international and local partners, universities, and prime-contractors and sub-grantees
  • Recruited, supervised, trained, and coached international field and HQ program staff members
  • As a member of a cross-functional working group, contributed to the development of the Field Operational Manual, a guide for COPs and field teams
  • Monitored and evaluated program effectiveness, success, and contribution to overall objectives, against time schedules and availability of resources.
Kintock Group - Program Director
Newark, NJ, 03/2013 - 10/2015
  • Supervised the supply chain of humanitarian assistance shipments to include the procurement, valuation, consolidation, security, multi-modal domestic and international transportation, customs clearance, warehousing, inventorying, distribution, and reporting processes of pharmaceuticals, food, and other humanitarian assistance commodities
  • Managed the program budget projections, financial pipeline, and financial monitoring and analysis
  • Ensured that program implementation was in compliance with funder regulations, corporate policies and procedures, and host country legislation
  • Built the capacity of local relief organizations on humanitarian assistance programming through the provision of individualized counseling and delivery of 4 international and domestic conferences
  • Provided technical guidance and supported HQ and field program teams to resolve programmatic and supply chain challenges
  • Led the development of humanitarian assistance program proposals
  • Liaised with Moldovan government agencies, U.S
  • Government agencies, international and local organizations, logistics partners, and other program stakeholders
  • Oversaw the implementation of the CHAP and SMT programs and other privately-funded humanitarian assistance projects.
Accomplishments
  • 2016 Non Profit Excellence Award for Equity and Inclusion

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Resume Overview

School Attended

  • Free International University of Moldova
  • Academy of Economic Studies of Moldova

Job Titles Held:

  • Program Manager
  • Country Manager
  • Program Director

Degrees

  • Master’s Degree
  • Bachelor’s Degree

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