program manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Executive Profile

Visionary Operations Executive with solid experience managing all levels of projects as well as personnel management and budgeting. Highly motivated, accomplished and extremely organized department head with a track record of results-oriented success. Hands-on, personable and leads by example.

Skill Highlights
  • Project management
  • Program planning
  • Leadership skills
  • Operations management
  • Staff development and motivation
  • Team player and collaborator
  • Budget administration
Core Accomplishments
  • Leadership: serves as key contributing member to Leadership team.
  • Business Development: successfully continues to grow business by recruiting and overseeing a strong team of Project Managers to manage multiple projects, delivering on time and on budget.
  • Operations Management: initiated numerous processes including a digital routing process which resulted in efficiency across the team and company.
Professional Experience
Program Manager, 02/2011 to Current
Bank Of America CorporationAventura, FL,
  • Responsible for directing and overseeing the Project Management team as well as timelines, budgets and processes.
  • Strategically plans and oversees all Audi deliverables across the program: Collateral, POS, Magazine, Collection Catalog, Audi Library iPad App, Videos as well as hands-on Project Management and weekly resource allocation reporting.
  • Additional tasks include Operations support as well as implementation of Processes and Procedures to insure goals are met with efficiency and productivity.
  • Unique ability to simultaneously multi-task multiple large scoped projects and various Management functions while shifting through ever-changing needs with calm and ease.
  • Additional responsibilities include work-flow creation and assessment, initiation of Project Management structure, best practices and discovery of Team needs with subsequent improvement rollouts.
  • Provides daily inspirational support through leadership and advocacy.
  • Manages recruitment, appointment and mentoring of staff and leads cross-functional teams across the agency with positivity and encouragement.
  • Account: Audi; Previous Accounts: Nissan North America, Bosch Home Appliances and VCA Animal Hospitals
Founder / Owner / COO, 07/2010 to 03/2011
TegnaTyler, TX,
  • Devised the concept, structure and processes to successfully launch.
  • Tasks included, but were not limited to, the implementation of business model structure, systems, processes, procedures, overall management, business development, marketing, social media, cost analysis, website development and networking.
Manager, Global Production, 02/2002 to 03/2010
AllscriptsMelbourne, FL,
  • Managed team of project professionals for entertainment creative agency, specializing in DVD and blu-ray menu design.
  • Provided stellar Account services to high level studio Executives.
  • Spearheaded operations and continual process improvements across the agency.
  • P&L management and risk analysis.
Director, 2009 to 07/2009
Salvation Army UsaGary, IN,
  • Secured the operational groundwork for the company.
  • Tasks included structuring and writing policies and procedures, scheduling, pricing analysis, database creation.
  • Client interfacing and new business development.
Global Distribution Manager, 06/2000 to 07/2001
TegnaMoline, IL,
  • Efficiently scheduled and prioritized the successful organization and delivery of all print and sound requirements for the 90+ IMAX International Theaters.
  • Created various tracking systems.
  • Providing high quality support for the IMAX sales team.
Project Manager, 02/1999 to 06/2000
TODD-AO DVD Ascent MediaCity, STATE,
  • Supervised the accounts of twenty clients, assuring productivity and coordinating timely delivery of products.
  • Accounts: Anchor Bay Entertainment, Image Entertainment, Roger Corman Films.
Assistant to Vice President, 01/1997 to 08/1998
WARNER BROS VFX - Movie StudioCity, STATE,
  • Managed the VFX Post Production department calendar, scheduled meetings for studio execs and VFX houses as well as scheduled screenings and dailies for production.
  • Headed various research projects and script breakdowns.
Director of Child Care, 01/1989 to 06/1997
  • Ensured the overall safety of the children enrolled while maintaining a successful, well-balanced program.
  • Duties included budgeting, personnel management and staffing, programming, scheduling, fundraising and maintaining communications with parents, school faculty and various community members.
  • Sports, Theatre, Arts and Recreation knowledge.
Director, 05/1985 to 08/1989
CITY OF LOS ANGELES REC & PARKS Palms Recreation CenterCity, STATE,
  • Initiated the first After School Program at Palms Recreation Center.
  • Planned, programmed, hired and wrote/distributed Program policies for the staff and Clients.
Bachelor of Arts: Recreation Management Public Administration, Expected in
California State University - Carson, CA
Recreation Management Public Administration
Certified ScrumMaster: Scrum Alliance: , Expected in
- ,
Additional Information
  • CA AIDS Ride 2
  • Livestrong Century Ride
  • Morning workouts, obsessed with whales, dig puzzles: crossword, jigsaw, etc,

Account Management, agency experience, budgets, business development, cost analysis, Client Management, cross-functional team management, database development, fund-raising, leadership, master scheduling, mentoring, personnel management, process assessment and development, program planning, Project Management, quality assurance, recruitment, work-flow analysis.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • California State University

Job Titles Held:

  • Program Manager
  • Founder / Owner / COO
  • Manager, Global Production
  • Director
  • Global Distribution Manager
  • Project Manager
  • Assistant to Vice President
  • Director of Child Care
  • Director


  • Bachelor of Arts
  • Certified ScrumMaster: Scrum Alliance

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: