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Jessica
Claire
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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Accomplished Program Manager who can provide an in-depth understanding of developing and implementing organizational strategies. Experienced in managing programs and coordinating projects for the Department of Defense. Managed manpower and equipment assessment teams for the Army determining organizational strength, training requirements, and best business practices for mission success. Extensive experience in planning, coordinating, scheduling, and conducting organizational and functional analyses. Evaluated programs and acquisition/contracts to best satisfy organizational requirements. Developed reports and presented results to supervisors, General Officers, and Senior Executive personnel. Strong verbal and writing skills. Eligible for Top Secret Security Clearance.

Education
Old Dominion University Norfolk, VA Expected in 06/2004 Master of Arts : Public Administration - GPA :
Armstrong State University Savannah, GA, Expected in 06/1985 Bachelor of Science : Middle School Education - GPA :
Experience
Finastra - Program Manager
New York, NY, 09/2011 - 09/2013

Managed multiple, multimillion dollar projects for the Defense Intelligence Agency (DIA) ensuring programmatic objectives were met by offering guidance to ISS project managers. Successfully managed and organized budgetary inputs to support project development and execution to meet long-term fiscal goals. Possessed a Top-Secret Security Clearance.

  • Developed project revenue charts to accurately track progress in relation to project forecasts.
  • Conducted meetings with project managers and monitored projects ensuring objectives were met.
  • Developed and reported monthly project costs and financial plans for stakeholders.
  • Generated status reports and briefings for program directors and DIA.
  • Facilitated the communication and coordination between support teams within ISS and DIA.
Training And Doctrine Command - Division Chief GS-14, Force Requirements Division
City, STATE, 05/2007 - 09/2011

Organized and directed major command analytical efforts as requested by TRADOC Commanders and senior leadership for Army schools and organizations. Developed organizational manpower staffing recommendations using workload analysis, functional models, standard designs, and process improvement techniques. Possessed a Secret Security Clearance.

  • Developed workload-based models to determine instructor requirements for 32 Army schools training over 750,000 soldiers annually.
  • Supervised over twenty Manpower Management Analysts in the conduct of equipment and organizational studies.
  • Produced analytical reports for Commanders identifying cost savings through structural changes, streamlined workflow processes, and resourcing alternatives.
  • Evaluated Army Programs of Instruction ensuring courses were accurately resourced to fit course objectives.
  • Reviewed Army Standing Operating Procedures (SOP) for the conduct of each study, revising the SOPs if necessary.
  • Reviewed and revised TRADOC headquarters contracts ensuring cost effectiveness while meeting the training needs of the Army.
  • Built strong worClaire partnerships with organizations Army-wide ensuring standard methodologies and mission success.
  • Effectively advocated for TRADOC equipment requirements and modernization with Headquarters Department of Army Equipment Review and Validation Board.
  • Collaborated with other division chiefs/directors in the recruitment, interviewing, and selection process of potential team members.
Training And Doctrine Command - Sr Management Analyst GS-13, Resource Management
City, STATE, 08/1999 - 05/2007

Senior Management Analyst leading study teams performing TRADOC assessments of education, training, and organizational functions. Provided technical assistance and support to TRADOC schools in the development of their organizational personnel strength. Subject matter expert for the Army Five Phase Analytical Process for determining manpower requirements throughout the command.

  • Planned, organized, and scheduled work associated with the conduct of manpower assessments determining the best methods and approach.
  • Developed Business Process Reengineering products for Resource Managers which included workload-based models, product charts, and activity diagrams.
  • Developed criteria for the creation of the TRADOC Centers of Excellence reducing force structure yet maintaining full training capability.
  • Documented the Command’s organizational structure using Army and TRADOC documenting software tools such as WEBTAADS, WINTAADS and TMAS.
  • Base Realignment and Closure Task Force point of contact reviewing organizations and functions in preparation of overall manpower reductions throughout TRADOC
  • Trained and mentored analysts to understand processes and procedures for conducting various types of manpower studies.
US Army Manpower Analysis Agency - Management Analyst, GS-12
City, STATE, 07/1994 - 07/1999

Organized and conducted Department of the Army, Air Force, NATO, and DoD manpower and organizational studies to determine manpower strength, training requirements, financial management and provided recommendations to organization’s leadership. Performed positional and functional analyses, identified mission issues, identified cost savings, developed models, and recommended comprehensive solutions and restructuring alternatives to streamline workflow

  • Developed and presented the Manpower Analysis Agency marketing and organizational briefings for Army and DoD-wide agencies.
  • Instrumental in developing the Workload Based Manpower Analysis Handbook used to determine manpower requirements throughout the Army.
  • Produced analytical reports for organizations that included functional analyses, resourcing models, restructuring alternatives, streamlined workflow, and cost savings.

Sample Studies

  • Evaluated the Panama Canal Commission documenting workload, budgetary and financial management practices, to include cost impacts, determining the profit potential for the Panamanian government for use as a commercial enterprise.
  • Conducted NATO Forces Europe analysis study to streamline the organization to meet new mission requirements and long-range objectives.
  • Conducted study of the Army National Guard Bureau which resulted in a 20 percent cost savings, while maintaining and achieving global total force objectives.
  • Conducted study of Air Force Foreign Military Sales for the F-5 fighter aircraft to determine adequate use of funds to execute the program.

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Resume Overview

School Attended

  • Old Dominion University
  • Armstrong State University

Job Titles Held:

  • Program Manager
  • Division Chief GS-14, Force Requirements Division
  • Sr Management Analyst GS-13, Resource Management
  • Management Analyst, GS-12

Degrees

  • Master of Arts
  • Bachelor of Science

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