program manager resume example with 16+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
LinkedIn PROFESSIONAL SUMMARY Program Manager with proven track record of successful program management. Seeking professional growth in a technical field of interest. Sixteen years of aerospace and defense industry experience. Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Skills
Program Management
Cost Management
Schedule Management (MSP)
Active Risk Management
Production
Proposal Development
Aerospace Technology
Supplier Management
Team Leadership
Mentorship
Resource Management
Stakeholder Engagement
Training and Development
Project Coordination
Business Development
Presentation Creation and Delivery
Organizational Performance
Vendor Sourcing
Budget Preparation
Performance Monitoring
Policy and Procedure Development
Financial Analysis
Program Reviews
Relationship Building
Compliance Enforcement
Work Planning and Prioritization
Personnel Management
Team Management
Change Management
Project Management
Verbal and Written Communication
Recruitment and Hiring
Policy and Procedure Improvements
Goal Setting
Problem Resolution
Scheduling and Coordinating
Performance Tracking and Evaluation
Team Building
Employee Coaching and Motivation
Budget Management
Project Planning
Teamwork and Collaboration
Employee Development
Managing Operations and Efficiency
Documentation and Reporting
Cost Control
Hiring and Training
Performance Evaluations
Revenue Forecasting
Experience
Program Manager, 07/2012 to Current Mercury Systems – Cypress, CA,
Responsible for managing cost, schedule, technical, and risk for multiple aerospace research, development, and production programs with a total value of over $200M
Cost management using earned value management techniques
Program/project schedule development and management in Microsoft Project
Program cost, schedule, and technical risk management utilizing Riskconnect Active Risk Management software as an administrator, trainer, and user
Experience with Air Force, NAVAIR, FAA, and NASA as certification authorities
Management through all phases from opportunity capture to program closeout
Lead / participate in internal and external design reviews program management reviews
Collaborate with peers and leadership to coordinate staffing and resource requirements
Provide comprehensive leadership to functional and direct reports
Drive effective program execution by setting expectations and bridging communications between the project group and matrixed functional teams
Lead request for information and request for proposal efforts
Develop new strategic opportunities to drive business growth
Leverage strong interpersonal and communication skills to build rapport and positive relationships with customers resulting in high customer satisfaction and new business opportunities
Mentor junior team members to ensure personal and career growth driving employee satisfaction and retention.
Generated and delivered reports, program review presentations and other program status updates.
Prioritized tasks and managed teams throughout multiple projects.
Oversaw program compliance with requirements, schedule and budget.
Worked closely with other departments to support program technical aspects and cost proposals.
Collaborated with functional managers to develop program resource plans and assign program resources.
Managed external client and business partner relationships.
Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
Assessed accurate and relevant information for fact-based decision making.
Implemented plans designed for individual's specific needs.
Controlled expenditures and reported monthly actual performance.
Analyzed and interpreted complex data sets and reports.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Assigned work and monitored performance of project personnel.
Recruited and trained new employees to meet job requirements.
Produced thorough, accurate and timely reports of project activities.
Evaluated individual and team business performance and identified opportunities for improvement.
Resolved customer inquiries and complaints requiring management-level escalation.
Analyzed business performance data and forecasted business results for upper management.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Project Engineer II, 07/2011 to 07/2012 Timmons Group – Baton Rouge, LA,
Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
Interacted with clients to interpret needs and requirements.
Supervised installation of materials and equipment for compliance with drawings and specifications.
Coordinated project plans to execute major upgrades and successfully guided technical teams in achieving project goals.
Collected, analyzed and summarized project information and trends to prepare project status reports for management.
Developed, coordinated and monitored production tasks.
Prepared cost analyses, tracked change orders and managed schedules to improve project performance.
Prioritized and delegated daily tasks for engineering project team members.
Investigated change order requests based on field conditions and out-of-scope work.
Estimated change orders and costs for project manager.
Planner II, 01/2010 to 06/2011 Jabil Circuit – Lexington, KY,
Maintained steady flow of material without exceeding resources and kept manufacturing lines operational.
Partnered with suppliers, buyers, schedulers, shipping and receiving, quality and production teams to promote timely delivery, availability and production usage of materials for optimal production.
Researched venue and supplier options to make recommendations for events.
Created executive-level reports highlighting value realization, key risks and challenges.
Generated regular and ad hoc reports to assist with measurement of key performance indicators.
Obtained bids for event-related costs to evaluate and recommend to stakeholders.
Worked closely with manufacturing team to help develop monthly production volume plans based on parameters such as business forecasts, known orders and defined capacity.
Managed movement of materials and product through production.
Used daily system logs to document production information, discussing issues with management.
Traced missing material and shipments through vendor and customer communications.
Contacted suppliers to verify shipment details.
Recognized by management for providing exceptional customer service.
Coordinated with production teammates to determine scheduling and conflict resolutions.
Oversaw workload versus inventory base to estimate maximum capacity and to present inefficiencies and probable risks to stakeholders.
Devised weekly production plans in line with market demand.
Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
Production Manager, 09/2006 to 10/2009 Carlisle Interconnect Technologies – Kent, WA,
Planned production operations while establishing priorities and sequences for manufacturing processes.
Scheduled staff work assignments, rotations and overtime.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Established and updated production schedules to meet changing demands.
Managed materials to meet production goals and specific customer demands.
Coordinated production requirements with material handling and staffing functions.
Reviewed individual employee performance to correct issues and enhance productivity.
Directed cost reduction and process improvements to boost workflows and productivity.
Prevented and resolved customer issues regarding production through planning.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Provided input for performance reviews and identified areas for additional improvement.
Aided raw material planning and escalated supplier issues, preventing shortages.
Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
Supported audit reviews and initiated corrective actions.
Education and Training
BACHELOR OF SCIENCE (B.SC: AVIATION TECHNOLOGY, Expected in 01/2007 to Metropolitan State University of Denver - Denver, CO GPA:
Activities and Honors
Project Management Professional (PMP) #1696942, Project Management Institute (PMI)
FAA Private Pilot with Instrument Rating, #2754489
Additional Information
Current DoD Background Investigation and Active Secret Security Clearance
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.