Program Manager possessing comprehensive knowledge of project management supported by measurable outcomes. Natural leader driven to motivate teams to exceed identified business goals and targets while under a great deal of pressure. Focused on outstanding work ethic and maintaining invaluable community connections.
Managed numerous complex systems highlighted the importance of policy compliance and community collaboration. Served on numerous boards and presented at State and Regional conferences in my field of expertise.
Managed seven separate program areas (Foster Care Licensing, Adult Community Placement, Adult Foster Care, Adult Protective Services, Children's Foster Care, Family to Family Initiative - Annie E. Casey, Federal Review Title IV-E). Interpreted a wide range of policy requirements at both State and Federal level. Implemented new procedures to meet identified goals while maintaining effective communication with community, law enforcement and judicial systems. Hired, trained, and evaluated a diverse staff. Developed and reviewed internal controls to meet compliance standards. Successful in creating a climate for continuous quality improvement.
Developed and implemented Family to Family Initiative, designed by Annie E. Casey Foundation. Enhanced community collaboration in the redesign of Child Welfare Services. Oversaw the development and implementation of Foster Care Licensing program to meet State and Federal Licensing requirements resulting in improved standards and certification achievement.
Managed eight program areas (Family Prevention Services, Juvenile Justice, Adoption, Children's Protective Services, Foster Care Licensing, Adult Independent Living, Adult Protective Services, Adult Placement). Hired, trained and evaluated staff. Successful in meeting complex policy requirements and enhancing staff education and experience. Graduated in 2004 from State level Leadership Academy. Participated at State level in both Adult and Children's Services Advisory Committees.
Developed case reading tool to support measurable outcomes for Federal - Child and Family Services Review.
Graduate 2004 Leadership Academy – State Level
Nominated for STAR Award – 2008
Nominated for Jefferson Award - 2011
NAACP Humanitarian Award – 2011
Martin Luther King Award - 2012
Implemented and Chair – Basic Action Strategies Inc. (BASIC) – Diversity Training
Implemented and Chair – Child Protection: Working Together as Community Partners
Implemented and Member – Child Advocacy Center, Monroe County
Developed, Implemented and Managed – Multisystemic Therapy Program, Lenawee County
Developed, Implemented and Managed – Family to Family Initiative, Jackson and Lenawee County
Developed, Implemented and Member – Leaping in Lenawee – Lenawee County
Assisted in Implementation and Managed – School Success Program, Lenawee County
Assisted in Implementation - Total Quality Management, Lenawee County
Member – Child Abuse Network – Monroe County
Member – Sexual Abuse Task Force – Monroe County
Member – Monroe County Exchange
Member – Poverty Task Force – Lenawee County
Member – Human Services Council – Lenawee County
Member – Great Start – Jackson and Lenawee County
Moderator – Step-Up Toledo (Television Program)
Board Member – NAACP - Monroe Branch
Board Member – Agency for Child Support Enforcement Services (ACES)
Board Member – Ghanaian Society
Board Member - Toledo Rowing Club
Board Member – Old West End Historic Commission
Board Member – Lenawee County, Goodwill Industries
Children's Protective Services Advisory Committee, Monroe County – State level
Adult Services Advisory Committee, Lenawee County – State level
Presenter at State Wide Wrap-Around Conference
Presenter at NASW Regional Conference
Juvenile Justice Committee – State Level Conference
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